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Account Manager In Jobs in Cambridge, MA (NOW HIRING)

Rakuten Kobo Inc.

Account Manager

Lexington, MA · On-site

Headquartered in San Mateo, California with more than 4,000 employees worldwide, the Rakuten ... As an Account Manager, you will manage an assigned portfolio of key client accounts and be ...

Lockton, Inc.

Account Manager

Boston, MA · On-site

Job Summary: About Lockton Northeast For the Northeast Series, you'll find our people in the ... Position Overview The Account Manager role is at the forefront of our Lockton Northeast Client ...

Danaher

Account Manager

Boston, MA · On-site +1

$165K - $175K/yr

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by ... The Account Manager is responsible for growth and expansion of direct sales and profit margins ...

Danaher

Account Manager

Boston, MA · On-site

$165K - $175K/yr

You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by ... The Account Manager is responsible for growth and expansion of direct sales and profit margins ...

varonis

Account Manager

Boston, MA · On-site

$350K/yr

Description Account Manager The Company: Varonis (Nasdaq ... VRNS) is a leader in data security, fighting a different battle than conventional cybersecurity ...

Aon

Account Manager-Employee Benefits (Hybrid)

Norwell, MA · On-site

$45K - $85K/yr

Immerse yourself in a role that blends technology with personalized service, ensuring each client feels uniquely valued. As a pivotal member of our account management team, you will play a critical ...

Relationinsurance

Account Manager

Belmont, MA

As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative ... The Account Manager remains knowledgeable of advances in the insurance business as well as stays ...

Cramer Inc.

Account Manager

Norwood, MA · On-site

$65/hr

Account Managers work with cross-functional teams including Strategy, Creative, Technical ... Represent the voice of the client in all internal discussions * Deliver an exceptional client ...

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All JobsAccount In JobsAccount Manager In JobsAccount Manager In Jobs in Cambridge, MA

Account Manager In information

See Cambridge, MA salary details

$32.2K

$71.9K

$115.9K

How much do account manager in jobs pay per year?

As of Sep 12, 2026, the average yearly pay for account manager in in Cambridge, MA is $71,935.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $85,800.00 per year, depending on experience, location, and employer.

What is the difference between Account Manager In vs Customer Service Representative?

AspectAccount Manager InCustomer Service Representative
CredentialsRelevant experience, sometimes certifications in sales or account managementCustomer service training, sometimes certifications in communication
Work EnvironmentClient-facing, sales-driven, often in office or remoteSupport-focused, call centers or retail settings
Industry UsageCommon in sales, marketing, and client management sectorsWidespread across retail, telecom, and service industries

While both roles involve client interaction, Account Manager In focuses on maintaining and growing client accounts, often with sales targets, whereas Customer Service Representatives primarily handle customer inquiries and support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

Do account managers get paid well?

Account managers typically earn competitive salaries that vary based on industry, experience, and location. In general, they receive a base salary plus potential bonuses or commissions, especially when managing key client accounts or sales targets. Skilled account managers with strong communication and negotiation skills tend to have higher earning potential.

Is an account manager a good career?

An account manager is a professional responsible for maintaining client relationships, managing sales, and ensuring customer satisfaction. It can be a good career for those with strong communication, problem-solving skills, and the ability to handle multiple accounts, often offering opportunities for advancement and performance-based bonuses.

What does an account manager do?

An account manager is responsible for maintaining and growing relationships with clients or customers. They handle communication, address client needs, coordinate with internal teams, and ensure service delivery meets client expectations, often using CRM tools. Strong communication and problem-solving skills are essential for success in this role.

What is the role of an account manager?

An account manager is responsible for maintaining and growing relationships with clients, ensuring their needs are met, and coordinating with internal teams to deliver products or services. They often handle client communication, resolve issues, and identify opportunities for account expansion, using skills in communication, sales, and customer service.

What cities near Cambridge, MA are hiring for Account Manager In jobs?

Cities near Cambridge, MA with the most Account Manager In job openings:

Account Manager In jobs near you
Infographic showing various Account Manager In job openings in Cambridge, MA as of August 2026, with employment types broken down into 80% Full Time, 9% Part Time, and 11% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $71,935 per year, or $34.6 per hour.

Account Manager

Boston, MA • On-site

Publicis Groupe Holdings B.V
Advertising and Public Relations Services • 10K+ employees
Learn more about Publicis Groupe Holdings B.Vexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Key responsibilities

  • Manage day-to-day account operations, including client communications, data accuracy, support tickets, user training, and meeting preparation.

  • Build and document value stories such as ROI and usage trends to support account retention and renewal efforts.

  • Support upsell and expansion strategies by identifying opportunities within existing accounts and driving cross-sell/upsell conversations.

Publicis Groupe rating

6.1

Company rating: 6.1 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Company description
Profitero+ is the leading digital commerce company, trusted by more than 4,000 brands worldwide. We help brands break down silos and turn data into decisive action through intelligence-driven, end-to-end solutions that unify media, content, operations and strategy. Powered by advanced AI, robust digital shelf analytics across 1,400+ retailers in 70 countries and unmatched expertise from digital commerce specialists in 15 global hubs, our integrated solutions help brands accelerate profitable growth. Learn more at profitero.com
Overview
Profitero+ is looking to hire an Account Manager onto our Customer Success team to help manage our growing portfolio of clients!
In this role, you will be responsible for supporting and developing our growing branded customer base and will serve as a trusted point of contact for a book of 10-12 accounts within our rapidly-expanding portfolio of CPG brands. You will go above and beyond just day-to-day account management by building relationships that level up our client partnerships to help ensure retention of existing accounts and create opportunities for expansion of business.
The ideal person in this role will be able to leverage their outstanding communication and client relationship management skills as well as their holistic understanding of the ecomm/digital commerce space, their knowledge of how to develop and use data-driven insights and analytics to interpret and explain account performance, and their ability to translate highly technical concepts across cross-functional teams and delivery channels to support, develop, and nurture client relationships across their entire book of business in order to help drive growth for the organization.
PLEASE NOTE: This is a hybrid role based out of our Boston office and will require onsite engagement an average of 3-4 days/week. Candidates local to the Boston metro and willing to commit to a hybrid schedule will be prioritized but highly qualified candidates in other major metros may also be considered.
Responsibilities
  • Use a deep understanding of how to leverage eCommerce data and expert knowledge of the Profitero tool to help our clients derive significant value from the tool, leading to high satisfaction and uncontested renewals.
  • Manage day-to-day account operations (client emails and ad-hoc requests, data accuracy, support tickets, user training, meeting prep for bi-weekly touchpoints and QPRs) efficiently, ensuring a seamless client experience and high levels of customer satisfaction.
  • Build and document clear, quantified value stories (ROI, business impact, usage trends) throughout the client lifecycle, arming clients' leadership with the evidence needed to justify continued investment, secure uncontested renewals, and ensure account retention.
  • Support upsell and expansion strategy, identifying whitespace within existing accounts, building compelling business cases, and driving cross-sell/upsell conversations to close incremental revenue.
  • Act as a trusted advisor, proactively sharing thought leadership, competitive/category insights, and best practices that push clients toward higher-value platform usage and help client change how they think about the data.
  • Develop and leverage data-driven insights and analytics to interpret and explain account performance to the client, translating technically-complex concepts and issues across cross-functional teams.
  • As a product expert and client representative, providing feedback and guidance to our engineering team to inform the product roadmap and improve tool usability.
  • Mentor and coach junior team members, modeling Profitero's proactive, value-first approach to leadership.

Qualifications
  • 3+ years of prior professional account management/customer success and/or eCommerce/CPG/brand/retailer experience, preferably within a SaaS, product, or technical environment.
  • Bachelor's degree in marketing, technology, or a related field preferred; experience may be substituted.
  • Strong analytical skills with an ability to leverage analytics and campaign performance metrics to derive insights and develop data-driven recommendations to help clients make informed decisions.
  • Broad understanding of the ecommerce and digital marketing landscape, both inclusive and exclusive to the immediate capabilities of the Profitero product and specific scope of the account remit.
  • Ability to identify, synthesize, respond to, and resolve issues and conflicts as they arise.
  • High degree of comfort with technology and technical concepts.
  • Highly analytical with an ability to leverage analytics and campaign performance metrics to derive insights and develop data-driven recommendations to help clients make informed decisions.
  • Sound decision-making ability rooted in agency, client, and industry knowledge.
  • Comfort operating with a high level of ownership, autonomy, and accountability.
  • An active listener with clear and persuasive verbal and written communication and presentation skills, a high degree of emotional intelligence, and an ability to tell a smart, concise story using data.
  • Experience communicating with and presenting to client representatives at all levels on a regular basis.
  • A natural sense of urgency with an ability to work quickly, efficiently, and accurately within tight deadlines and constantly-evolving project parameters, scope, and goals.
  • Outstanding organizational skills with an extraordinary attention to detail.
  • A high degree of business savvy with a constant eye towards growth.
  • Flexible and adaptable with an ability to manage and drive success across multiple concurrent projects and competing priorities.
  • A competitive goal-driven self-starter and with the constant drive to exceed expectations.
  • Highly collaborative but independently capable.
  • Prior experience mentoring and managing more junior team members strongly preferred.

Additional information
The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:
  • Paid Family Care for parents and caregivers for 12 weeks or more
  • Monetary assistance and support for Adoption, Surrogacy and Fertility
  • Monetary assistance and support for pet adoption
  • Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
  • Tuition Assistance
  • Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
  • Matching Gifts programs
  • Flexible working arrangements
  • 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
  • Business Resource Groups that support multiple affinities and alliances

The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Profitero+ is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.
All of your information will be kept confidential according to EEO guidelines.
Compensation Range: USD $60,800.00 - USD $89,600.00/Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 10/13/2026.

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