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Account Manager Client Services Jobs in Iowa (NOW HIRING)

S&S Employment Partners

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Logistics Account Manager/Client Relations/Sales

Des Moines, IA · On-site

$40K/yr

Our client seeks multiple Logistics Account Managers/Client Relations/Sales to join their team ... service experience and: * High School diploma or equivalent; Bachelor's degree preferred

Universal Printing Services

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Sales Account Manager

Des Moines, IA · On-site

$55K - $65K/yr

The Sales Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, generating leads, and providing excellent customer service. Daily tasks include maintaining ...

Universal Printing Services

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Sales Account Manager

Des Moines, IA · On-site

$55K - $65K/yr

The Sales Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, generating leads, and providing excellent customer service. Daily tasks include maintaining ...

Gallagher

Client Manager

Cedar Rapids, IA

Experience in account management or client services. Behaviors : * A knack for building and maintaining strong relationships. * The ability to explain complex issues in simple terms. * A proactive ...

CBCS

Claims Account Manager

Des Moines, IA · On-site +1

This role serves as the key liaison between clients and internal claims teams, ensuring service ... Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on ...

CBCS

Claims Account Manager

Des Moines, IA · On-site

This role serves as the key liaison between clients and internal claims teams, ensuring service ... Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on ...

CBCS

Claims Account Manager

Dubuque, IA · On-site

This role serves as the key liaison between clients and internal claims teams, ensuring service ... Lead client meetings, claims reviews, and stewardship sessions, presenting actionable insights on ...

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Account Manager Client Services information

What is an account manager client services?

Account Manager Client Services professionals are responsible for managing relationships with clients on behalf of a company. They act as the main point of contact, ensuring clients' needs are met, resolving any issues, and coordinating with internal teams to deliver products or services. Their goal is to build long-term client partnerships, drive satisfaction, and often identify opportunities for upselling or cross-selling. They play a crucial role in maintaining client trust and fostering business growth.

What are the key skills and qualifications needed to thrive as an account manager client services?

To thrive as an Account Manager Client Services, you need strong client relationship management, sales acumen, and an understanding of your industry, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and reporting systems is typically required. Exceptional communication, problem-solving abilities, and organizational skills help you excel in managing multiple client needs and expectations. These skills are crucial for building long-term client partnerships, ensuring client satisfaction, and driving business growth.

How does an account manager client services typically collaborate with cross-functional teams to meet client needs?

Account Managers in Client Services regularly work with teams such as sales, marketing, product development, and customer support to deliver tailored solutions for clients. This collaboration involves coordinating project timelines, communicating client feedback, and ensuring all departments are aligned on client objectives. Effective Account Managers act as liaisons, facilitating clear communication and problem-solving to address client concerns and drive satisfaction. Building strong internal relationships is key to efficiently resolving challenges and exceeding client expectations.

What is the difference between Account Manager Client Services vs Customer Success Manager?

AspectAccount Manager Client ServicesCustomer Success Manager
CredentialsTypically requires a bachelor's degree in business, marketing, or related fieldsOften requires a bachelor's degree; certifications like Customer Success Certification are common
Work EnvironmentClient-facing roles within sales or account management teams, often in B2B settingsProactive roles focused on client retention and satisfaction, usually in SaaS or tech industries
Employer & Industry UsageUsed across industries like tech, finance, and marketing; common in service-based companiesPrimarily in SaaS, software, and technology sectors emphasizing client retention

While both roles focus on client relationships, Account Manager Client Services typically manages ongoing accounts and upselling, whereas Customer Success Managers proactively ensure client satisfaction and retention. Understanding these distinctions helps in choosing the right career path or job search focus.

How much does an account manager client services get paid?

An account manager in client services typically earns a median annual salary ranging from $55,000 to $85,000, depending on experience, industry, and location. Salaries can increase with certifications, advanced skills, and a proven track record of managing key client accounts.

What cities in Iowa are hiring for Account Manager Client Services jobs?

Cities in Iowa with the most Account Manager Client Services job openings:

Account Manager Client Services jobs near you
Infographic showing various Account Manager Client Services job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 17% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Client Services Manager

Maquoketa, IA • On-site

OHNWARD BANCSHARES
Finance and Insurance • 201 - 500 employees
Learn more about OHNWARD BANCSHARESexternal

Other

Medical, Dental, Life, Retirement, PTO

Posted 2 days ago

New

Job description

To apply for this position, go to our website Ohnward Bancshares, Inc.
www.ohnward.com
  • About Us
  • Careers
  • Apply Now

POSITION SUMMARY
This position is responsible for providing product/services support to Client Services staff and plays a fundamental role in achieving Client satisfaction and revenue growth objectives. Develops and grows client relationships by providing exceptional customer service and product/services. Manages and develops the client services team.
KEY ORGANIZATIONAL RELATIONSHIPS
  • Reports to Cashier
  • Works closely with the Client Services Team and Clients

DUTIES AND RESPONSIBILITIES
Essential Duties and Responsibilities
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Manages, trains, and coaches Client Services team. Manages staff PTO to ensure department is adequately staffed at all times to serve clients.
  • Ensures great customer service at all levels. Manages client complaints or issues with ease and timely follow-up.
  • Coordinates teams' job tasks to ensure efficient performance with timeliness and accuracy. Set goals and complete performance reviews for CSRs.
  • Consistently timely with reporting requirements and ensures deadlines are met.
  • Stay informed and educate staff on product knowledge. Responsible for ensuring all deposit products are trained appropriately to team members.
  • Document all department process and procedures and ensure policies are up to date.
  • Performs all necessary account reconciliations. Familiar with General Ledger and prepaid/accruals.
  • Utilizes Peoplesoft for Accounts Payable as well as Application Interface and Asset Management (depreciation).
  • Contributing member of Asset Liability Committee.
  • Process unassigned overdrafts
  • Purchase supplies as well as maintaining price bids and budget.
  • Deposit section of quarterly Call Report.
  • Process Levies, Garnishments and Subpoenas.
  • Ensure Bank Settlement position is maintained daily and purchasing/selling of Fed Funds or Wholesale Funding is within policy guidelines.
  • Meet all compliance requirements with regards to products, services, and forms. Prepare exam/audit information including annual KPMG/Eide Bailly responses.
  • Utilize BIC (Business Intelligence Center) to build reports as needed for deposits/marketing.
  • Performs other duties as assigned.

SKILLS AND ABILITIES
To perform this job successfully, an individual should demonstrate the following knowledge, skills, and abilities.
  • Solid understanding of processes. Familiarity with banking rules and regulations.
  • Demonstrates accuracy and thoroughness. Attention to details. Results driven.
  • Mathematic skills, basic PC knowledge and familiarity with electronic equipment, and financial skills.
  • Customer focused.
  • Eye for detail and accuracy.
  • Excellent communication, organizational, leadership skills.

EDUCATION AND EXPERIENCE
  • Associates Degree in Business or Accounting (or a related field); 4-6 years related experience and/or training; or equivalent combination of education and experience.

BENEFITS:
Stakeholder Bonus
Health Insurance
Dental Insurance
Retirement Plan (401k) - 3% Safe Harbor Contribution + Discretionary Contribution
10 Observed Holidays
PTO
Group Term Life provided
Short Term Disability - 100% provided by company
Long Term Disability
Maternity/Paternity Leave - 100% of pay
Community Involvement
Pay-It-Ohnward - Company Giving Program
Grilling for Charity - Community Donations
Thank God Its Monday (TGIM) Company Event
To apply for this position, go to our website Ohnward Bancshares, Inc.
www.ohnward.com
  • About Us
  • Careers
  • Apply Now

Equal Opportunity Employer

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