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Account Manager Agent Jobs in Decatur, IL (NOW HIRING)

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Account Manager Agent information

See Decatur, IL salary details

$25.7K

$51K

$74.2K

How much do account manager agent jobs pay per year?

As of Jun 3, 2026, the average yearly pay for account manager agent in Decatur, IL is $51,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $57,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Account Manager Agent, and why are they important?

To thrive as an Account Manager Agent, you need strong relationship-building skills, sales acumen, and a solid understanding of client management, often supported by a relevant bachelor’s degree. Familiarity with CRM software such as Salesforce, proficiency in Microsoft Office, and sometimes certifications like Certified Account Manager (CAM) are typically required. Exceptional communication, problem-solving, and organizational abilities set standout professionals apart in this role. These skills are crucial for managing client portfolios effectively, driving revenue growth, and ensuring long-term customer satisfaction.

How does an Account Manager Agent typically collaborate with other departments to ensure client satisfaction?

Account Manager Agents frequently work with teams such as sales, customer support, and product development to address client needs and resolve issues. They act as a liaison, communicating client feedback and coordinating solutions or product adjustments. This collaborative approach helps ensure that clients receive timely responses and that their expectations are met, leading to stronger client relationships and successful account management. Regular meetings and transparent communication are central to this process.

What does an Account Manager Agent do?

An Account Manager Agent is responsible for managing and nurturing relationships with clients or customers on behalf of their company. They act as the main point of contact, ensuring clients' needs are met, resolving issues, and helping to grow the business relationship. Their duties often include communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. Account Manager Agents play a crucial role in maintaining client satisfaction and contributing to the company's revenue growth.

What is the difference between Account Manager Agent vs Customer Service Representative?

AspectAccount Manager AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer sales or account management certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, client-facing, sales-drivenCall centers, retail, or office environments, focus on support
Employer & Industry UsageFinancial services, telecom, insurance, retailRetail, telecom, hospitality, tech support
Common Search & ComparisonFocuses on managing client accounts and sales growthFocuses on assisting customers and resolving issues

While both roles involve customer interaction, Account Manager Agents primarily focus on managing client accounts and driving sales, whereas Customer Service Representatives concentrate on supporting customers and resolving inquiries. The roles often overlap in communication skills but differ in objectives and responsibilities.

What are popular job titles related to Account Manager Agent jobs in Decatur, IL? For Account Manager Agent jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Account Manager Agent jobs in Decatur, IL look for? The top searched job categories for Account Manager Agent jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Account Manager Agent jobs? Cities near Decatur, IL with the most Account Manager Agent job openings:
Account Manager Agent jobs near you
Save-A-Lot Loss Prevention Associate

Save-A-Lot Loss Prevention Associate

Niemann Foods

Decatur, IL

$16 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

SUMMARY

To act as a physical loss prevention deterrent for the store and company. To protect store property, assets, customers, and Associates through proper utilization of NFI Loss Prevention policies and procedures. To respond to emergency store situations and disturbances that may occur at any of the area stores that LP Agent is responsible for. Use store and company security systems to monitor the store operations for potential loss and safety concerns.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Looks for and may assist in the investigation of potential internal Associate theft situations.
  • Responds to emergency situations or disturbances that may threaten the store, customers, or Associates.
  • Apprehension and arrest of shoplifters
  • Completes detailed reports
  • Observation of customer and Associate actions
  • Provides a safe and customer friendly store environment
  • Communicates and assists law enforcement with requests
  • Keeps store management, Asset Protection Manager, and Area LP Lead Agent up to date with security or safety concerns/issues.
  • Follows and understands all company policies and procedures
  • Successfully completes company use of force policy training as well as first aid and first responder training.

KEY ATTRIBUTES

  • Naturally friendly
  • Smiles easy
  • Judgment and decision making skills
  • Honesty and integrity
  • Professionalism
  • Self-motivated
  • High energy level
  • Confidential
  • Written and oral communications skills
  • Knowledge and understanding of city and state regulations and procedures in all security matters
  • Knowledge of NFI Loss Prevention Security Policies and Procedures
  • Genuinely enjoys taking care of the customer
  • Detail oriented
  • Must be at least 21 years old

RECOMMENDED EQUIPMENT

  • There is no recommended equipment.

CERTIFICATES, LICENSES, REGISTRATIONS

  • This job has no required certificates, licenses, or registrations.

SUPERVISORY RESPONSIBILITIES

  • This job has no supervisory responsibilities.

EDUCATION and/or EXPERIENCE

  • High school diploma or general education degree (GED); or one year related experience required. 
  • Completed or in the process of completing a college or technical school education in criminal justice/law enforcement 
  • or a minimum of 3 to 6 months related work experience or training or past military security training and experience.

LANGUAGE SKILLS

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
  • Ability to write routine reports and correspondence. 
  • Ability to speak effectively before groups, customers, or Associates.

MATHEMATICAL SKILLS

  • Ability to calculate figures and amounts such as discount, interest, commissions, proportions, percentages, area, and volume. 
  • Ability to apply mathematical skills and concepts to practical daily store operations and issues.

PHYSICAL DEMANDS

Regularly

  • Talk
  • Hear
  • Taste
  • Smell

Frequently

  • Walk
  • Sit
  • Stand
  • Use hands to finger, handle or feel
  • Reach with hands and arms
  • Climb or balance
  • Stoop, kneel, crouch, or crawl
  • Lift and/or move 25 pounds

Occasionally

  • Move up to 100 pounds. 

Vision

  • Close
  • Distance
  • Color
  • Peripheral
  • Depth perception
  • Ability to adjust focus

WORK ENVIRONMENT

Occasionally

  • Exposed to wet and/or humid conditions
  • Moving mechanical parts
  • High precarious places
  • Fumes or airborne particles
  • Outside weather conditions
  • Extreme cold
  • Extreme heat

Noise Level

  • Moderate

PAY RANGE (depends on industry experience)

       $16 up to $20/hour (IL Locations Only)

BENEFITS (eligibility based on full-time/part-time status)

  • Medical, Dental, and Vision Insurance
  • Flexible Spending Accounts (Medical and Dependent Care)
  • Life Insurance
  • Voluntary Benefits
  • Paid Time Off
  • Retirement Plans
  • Employee Assistance Program


**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.                                                     

**Position requirements may vary by store location

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