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Account Manager Agent Jobs in Decatur, AL (NOW HIRING)

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Account Manager Agent information

See Decatur, AL salary details

$24.8K

$49.3K

$71.7K

How much do account manager agent jobs pay per year?

As of Jul 15, 2026, the average yearly pay for account manager agent in Decatur, AL is $49,303.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $55,300.00 per year, depending on experience, location, and employer.

What jobs in the US pay 300,000 a year?

For an Account Manager Agent, earning $300,000 annually typically requires senior-level experience, a strong client portfolio, and often performance-based bonuses. High-paying roles in sales, finance, or executive management may also reach this level, especially with specialized skills and certifications. Such salaries are usually associated with large companies or high-stakes industries.

What does an Account Manager Agent do?

An Account Manager Agent is responsible for managing and nurturing relationships with clients or customers on behalf of their company. They act as the main point of contact, ensuring clients' needs are met, resolving issues, and helping to grow the business relationship. Their duties often include communicating regularly with clients, coordinating with internal teams to deliver products or services, and identifying opportunities for upselling or cross-selling. Account Manager Agents play a crucial role in maintaining client satisfaction and contributing to the company's revenue growth.

Is being an account manager agent a good career?

An account manager agent role can be a good career for individuals interested in client relations, sales, and communication skills. It often offers opportunities for advancement, performance-based bonuses, and skill development in areas like negotiation and CRM tools. Job stability and satisfaction depend on the industry, company, and individual performance.

How does an Account Manager Agent typically collaborate with other departments to ensure client satisfaction?

Account Manager Agents frequently work with teams such as sales, customer support, and product development to address client needs and resolve issues. They act as a liaison, communicating client feedback and coordinating solutions or product adjustments. This collaborative approach helps ensure that clients receive timely responses and that their expectations are met, leading to stronger client relationships and successful account management. Regular meetings and transparent communication are central to this process.

Is account management a high paying job?

Account managers often earn competitive salaries that vary based on industry, experience, and location. In many cases, they receive additional compensation through commissions or bonuses, especially in sales-focused roles. Overall, account management can be a well-paying career, particularly with experience and specialized skills.

How much does an account manager get paid?

The average salary for an account manager varies by industry and experience but typically ranges from $50,000 to $80,000 annually. In some sectors, experienced account managers or those in senior roles can earn over $100,000, often supplemented with commissions or bonuses. Salary depends on factors such as location, company size, and individual performance.

What is the difference between Account Manager Agent vs Customer Service Representative?

AspectAccount Manager AgentCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer sales or account management certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice setting, client-facing, sales-drivenCall centers, retail, or office environments, focus on support
Employer & Industry UsageFinancial services, telecom, insurance, retailRetail, telecom, hospitality, tech support
Common Search & ComparisonFocuses on managing client accounts and sales growthFocuses on assisting customers and resolving issues

While both roles involve customer interaction, Account Manager Agents primarily focus on managing client accounts and driving sales, whereas Customer Service Representatives concentrate on supporting customers and resolving inquiries. The roles often overlap in communication skills but differ in objectives and responsibilities.

What are the key skills and qualifications needed to thrive as an Account Manager Agent, and why are they important?

To thrive as an Account Manager Agent, you need strong relationship-building skills, sales acumen, and a solid understanding of client management, often supported by a relevant bachelor’s degree. Familiarity with CRM software such as Salesforce, proficiency in Microsoft Office, and sometimes certifications like Certified Account Manager (CAM) are typically required. Exceptional communication, problem-solving, and organizational abilities set standout professionals apart in this role. These skills are crucial for managing client portfolios effectively, driving revenue growth, and ensuring long-term customer satisfaction.
What job categories do people searching Account Manager Agent jobs in Decatur, AL look for? The top searched job categories for Account Manager Agent jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Account Manager Agent jobs? Cities near Decatur, AL with the most Account Manager Agent job openings:
Senior Account Associate- Commercial Insurance (Transportation)

Senior Account Associate- Commercial Insurance (Transportation)

Insurance Office of America

Decatur, AL

Full-time

Medical, Retirement

Re-posted 9 days ago


Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance


Job description

Job Description:

Title:Senior AccountAssociate- Commercial Lines
Work Mode:Remote, Eastern and Central Times Zones Only| Location/Supporting:St. Petersburg, FL| Book Focus:Transportation
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations


About the Role:Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs.


Key Responsibilities:

  • Team Leadership:Assistin directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate.

  • Policy Management:Track policy expirations for existing clients, ensuring renewals are processed accurately and on time.

  • Task Processing:Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters.

  • New and Renewal Business Support:Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance.

  • Contract Review:Assistin reviewing contracts to ensure propercoverages areincluded.

  • Accounts Receivable:Monitor reports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor andmaintainactivity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adoptbestpractices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.

Ideal CandidateQualifications:

  • 3+ years ofcustomer service experiencein the insurance industry

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing,professionaldesignation(CISR)preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service, communication, multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is 60-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.


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