Account Management Associate Jobs in Timberlea, NS

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

CIBC's Commercial Banking Cash Management team helps businesses reach their full potential by delivering flexible cash management solutions, dedicated business expertise and timely advice to help our clients realize their goals. As an Associate, Cash Management, you'll join CIBC's Commercial Banking team to provide support to account teams through client acquisition, relationship management as well as providing transactional support for client specific financing solutions. This is a development role for the Commercial Banking team, providing an opportunity to learn the products, processes, networks and functions to enable and equip you to eventually progress to the Manager role. You'll act as a key interface to internal partners in order to facilitate initial product installation and ongoing troubleshooting and you will apply product and client knowledge in the development of proposals, ideas and solutions to proactively meet clients' needs. Your primary role is to support the managers in business development and maintenance of existing customer relationships.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Relationship building - Make an impact in your community and show clients they're appreciated by engaging in marketing and outreach activities. Provide continued partnership and support to your clients through understanding their goals and objectives.

• Business development - Support mangers in developing new client relationships through business development activities by leveraging referral sources, existing clients and centers of influence. Identify potential sales and/or service improvement opportunities.

• Teamwork - Work with your team and other internal partners to connect clients with opportunities. Provide guidance on treasury best practices and cash management solutions to meet your client's needs.

• Deliver Solutions - Proactively assess your clients' cash management needs, conduct financial statement reviews and assist managers in proposing solutions to meet those needs. Assess assigned accounts in the pre/post sales cycle, and provide relevant data to the sales team to support account reviews and assist in pricing negotiations. Conduct industry and client research to contribute to the development of cash management proposals, presentations and pricing strategies.

Who you are

• You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way.

• You can demonstrate experience in Excel and Powerpoint, with the ability to evaluate financial information. You have well-developed organizational skills to respond to continually evolving priorities and an aptitude for business development (sales) skills.

• You're goal oriented. You're motivated by accomplishing your goals and delivering your best to make a difference.

• You have a degree/diploma in Commerce or Business Administration with knowledge of cash management products and service offerings.

• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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