Account Development Director Jobs in Melbourne, FL

MISSION:

The mission of BAC is to provide persons with disabilities innovative services and opportunities to achieve personal success

JOB SUMMARY:

The Manufacturing Business Development Specialist is responsible for leading the growth of BAC’s manufacturing business by identifying, developing, and securing new business opportunities for contract manufacturing services and commodity products. This position is responsible for generating new revenue, expanding strategic customer relationships and, and positioning BAC as a preferred manufacturing partner across commercial, aerospace, defense, and government markets.

The position works collaboratively with internal teams to ensure successful customer solutions while ensuring compliance with applicable ISO 9001 and AS9100 Quality Management System requirements.

ESSENTIAL FUNCTIONS:

The list of essential functions below is intended to be representative of the tasks performed within this job. Other duties may be assigned based on business need.

• Serve as the primary contact for prospective customers, providing exceptional customer service and responding to inquiries regarding BAC’s manufacturing capabilities and commodity products.
• Develop and implement strategies to identify, qualify, and secure new customers for manufacturing services and commodity products that align with the strategic goals of the Manufacturing & Logistics Department.
• Generate and qualify sales opportunities through prospecting, networking, referrals, cold calling, trade shows, customer visits, and other business development activities.
• Prepare and present proposals, quotations, capability presentations, and other sales materials tailored to customer requirements using approved pricing and contract terms.
• Follow up on quotations, proposals, and sales opportunities to address customer questions, negotiate within approved parameters, and maximize contract awards.
• Build and maintain strong relationships with prospective and existing customers to secure new business, encourage repeat orders, and support long-term account growth.
• Develop, manage, and maintain ownership of new customer relationships from initial prospecting through contract award and account development.
• Meet or exceed established sales activity, new customer acquisition, revenue, and other performance goals established by the Director of Manufacturing & Logistics.
• Conduct market research to identify industry trends, emerging markets, competitor activities, and prospective customers that support business growth.
• Identify and monitor government contracting opportunities, Requests for Quotations (RFQs), Requests for Proposals (RFPs), and other bid opportunities that align with BAC's manufacturing capabilities and commodity offerings.
• Provide ongoing support to prospective customers throughout the sales process and to existing customers after product delivery. Address issues or concerns promptly and ensure a high level of customer satisfaction.
• Maintain accurate records of customer interactions, sales activities, quotations, forecasts, and business opportunities using approved tracking systems.
• Collaborate with the Director of Manufacturing & Logistics to develop customer quotations, pricing strategies, and contract proposals that support organizational objectives and profitability.
• Assist with gathering information necessary to support estimating, time studies, and quotation development when requested.
• Prepare reports and other documentation related to sales activities, customer accounts, quotations, and contract opportunities.
• Maintain a working knowledge of BAC's manufacturing capabilities, quality certifications, commodity products, and value-added services to effectively represent the organization.
• Represent BAC at customer meetings, trade shows, industry events, supplier expos, and networking opportunities to promote the organization's capabilities and generate new business.
• Coordinate customer visits, facility tours, and capability demonstrations to promote BAC's manufacturing capabilities and strengthen customer relationships.
• Maintain compliance with applicable ISO 9001, AS9100, departmental policies, and customer requirements.
• Perform other duties as assigned

SUPERVISORY RESPONSIBILITY:

None

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in business, Marketing, Manufacturing, Supply Chain, Engineering, or a related field.
• Three (3) years of business development, outside sales, account management, manufacturing, logistics, or a combination of related experience.
• An equivalent combination of education, certification, training, and/or experience may suffice for the above requirements.
• Must be proficient in Microsoft Office Suite and able to learn department-specific software applications.
• Must satisfy Florida Department of Children and Families (DCF) Level 2 background screening requirements.
• Must pass a pre-employment drug test.
• Must be authorized to work in the United States.
• Must have a driver’s license, clean driving record, current insurance coverage and reliable transportation.

PREFERRED QUALIFICATIONS:

• Business-to-business (B2B) sales experience.
• Proven success selling manufacturing services, contract manufacturing, industrial products, or commodity products.
• Experience preparing or responding to RFQs, RFPs, and government solicitations.
• Knowledge of federal, state, or local government contracting.
• Background in a manufacturing, logistics, or distribution environment.
• Familiarity with ISO 9001 and/or AS9100 Quality Management Systems.
• Experience working with individuals with disabilities.

In addition to meeting the minimum qualifications listed above, an individual must be able to perform each of the essential functions established in order to perform this job successfully.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to build and maintain strong relationships with prospective and existing customers while understanding their business needs and identifying opportunities for BAC's manufacturing services and commodity products.
• Ability to develop new business opportunities through prospecting, networking, relationship building, and consultative selling techniques.
• Knowledge of business development principles, consultative selling techniques, customer relationship management, and account development.
• Knowledge of manufacturing processes, contract manufacturing, and industrial production environments sufficient to effectively communicate BAC's capabilities and identify customer solutions.
• Ability to research markets, identify new business opportunities, and analyze industry trends and competitive activities.
• Ability to communicate professionally and effectively through verbal presentations, written correspondence, and customer meetings.
• Ability to prepare professional quotations, proposals, presentations, and other business documents.
• Ability to work independently, prioritize multiple projects, and manage time effectively while meeting established deadlines and sales objectives.
• Ability to establish and maintain effective working relationships with customers, vendors, coworkers, and other stakeholders.
• Skilled in negotiation, problem-solving, and delivering exceptional customer service.
• Skilled in adapting to changing priorities, competing demands, and unexpected situations.
• Knowledge of safe work practices.
• Ability to operate a computer using Microsoft Office Suite and department-specific software applications.
• Knowledge of principles and methods for working with individuals with disabilities.
• Ability to represent BAC professionally and ethically while promoting the organization's mission, manufacturing services, and commitment to quality.
• Ability to regularly attend work and arrive punctually for the designated work schedule.

TRAVEL:

Travel is primarily local during the business day for customer visits, trade shows, networking events, and business development activities. Occasional overnight travel may be required.

WORK AUTHORIZATION/SECURITY CLEARANCE (IF APPLICABLE):

None

PHYSICAL REQUIREMENTS:

Depending on functional area of assignment, tasks involve the periodic performance of moderately physically demanding work, usually involving lifting, carrying, pushing and/or pulling of moderately heavy objects and materials (up to 25 pounds). Tasks that require moving objects of significant weight require the assistance of another person and/or use of proper techniques and moving equipment. Physical Requirements can be accomplished with or without reasonable accommodations.

ENVIRONMENTAL REQUIREMENTS:

Work is primarily performed in a climate-controlled office environment and includes extended periods of sitting, standing, walking, and computer use. The position also requires regular travel to customer locations, trade shows, networking events, and other business development activities. Occasional time may be spent in BAC's climate-controlled manufacturing facility for customer tours, meetings, or collaboration with production personnel.

SENSORY REQUIREMENTS:

Some tasks require manual dexterity.

Availability: Full Time

Salary: 60,000 per year plus commission

Benefits:

• Medical insurance is offered.
• Free Dental and Vision insurance for employees.
• Paid holidays, vacation, sick, and personal days.
• Additional programs include company paid term life and AD&D insurance, short and long-term disability coverage.
• Full-time employees are eligible to participate in the 401k plan on the first of the month following their date of hire. Employer match is 50% of the first 8% contributed by employee.
• Supplemental voluntary life and AD&D insurance is available.
• Additional Supplemental benefits are available including Accident, Critical Illness, Hospital, and Pet Insurance.
• Employee Assistance Program.
• Tuition reimbursement.
• Eligible for performance bonus plans.
• Eligible for 401k Profit-Sharing program.

Accepting applications until positions filled…

Applications may be completed through our website: https://bacemploy.com/

*A completed application is required*:

BAC

Providing innovative services for individuals with disabilities to achieve personal success!

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. We are a Drug-Free Workplace.