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Account Delivery Executive Jobs (NOW HIRING)

Hold accountability to customers at the board and executive-level to ensure the program realizes ... Define the overall governance model and services delivery plan for the account and establish a ...

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Account Executive

$65K - $75K/yr

... account * Effectively collaborate with internal resources (Sales Operations, Senior Executives ... Deliver outstanding web-based presentations and be able to master the demonstration of our software

Account Executive

San Diego, CA · On-site +1

$65K - $75K/yr

... account * Effectively collaborate with internal resources (Sales Operations, Senior Executives ... Deliver outstanding web-based presentations and be able to master the demonstration of our software

Senior Account Executive US Location United States (Boston or nearby preferred, hybrid/remote ... Solid grasp of digital creative and media workflows, from production through delivery * Executive ...

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Account Delivery Executive information

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$30K

$79.2K

$143K

How much do account delivery executive jobs pay per year?

As of Jun 26, 2026, the average yearly pay for account delivery executive in the United States is $79,235.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $95,000.00 per year, depending on experience, location, and employer.

How does an Account Delivery Executive typically collaborate with clients and internal teams to ensure successful project outcomes?

An Account Delivery Executive serves as the main point of contact between the client and the company's delivery teams, ensuring that project requirements are clearly communicated and expectations are managed on both sides. They regularly coordinate meetings, provide status updates, and address any concerns or changes in project scope. By closely working with project managers, technical staff, and other stakeholders, they help streamline workflows, resolve issues quickly, and maintain strong client relationships. Effective collaboration and communication skills are crucial for success in this role.

What are Account Delivery Executives?

Account Delivery Executives are professionals responsible for managing and delivering services or solutions to a company's clients. They act as the main point of contact between the client and the organization, ensuring that all contractual obligations are met and that the client is satisfied with the services provided. Their role often includes overseeing project delivery, coordinating with various teams, addressing client concerns, and identifying opportunities for account growth. Strong communication, organizational, and problem-solving skills are essential for success in this position.

What are the key skills and qualifications needed to thrive as an Account Delivery Executive, and why are they important?

To thrive as an Account Delivery Executive, you need expertise in client relationship management, project delivery, and business acumen, typically supported by a bachelor’s degree in business or a related field. Familiarity with CRM systems, project management tools like MS Project or Jira, and relevant industry certifications such as PMP are common requirements. Strong communication, problem-solving, and leadership skills set top performers apart in this role. These abilities are essential for ensuring successful project outcomes, maintaining client satisfaction, and driving business growth.

What is the difference between Account Delivery Executive vs Account Manager?

AspectAccount Delivery ExecutiveAccount Manager
Primary RoleEnsures delivery of services/products to clients, focusing on execution and client satisfactionMaintains client relationships, manages accounts, and seeks growth opportunities
CredentialsRelevant certifications in project management or industry-specific skillsSimilar certifications, with emphasis on client relationship management
Work EnvironmentClient sites, project teams, delivery-focused settingsOffice-based, client meetings, strategic planning
Industry UsageCommon in service, IT, and consulting sectorsWidely used across various industries for client relationship roles

The Account Delivery Executive primarily focuses on executing service delivery and ensuring client satisfaction, while the Account Manager emphasizes maintaining and growing client relationships. Both roles require similar certifications and often work in overlapping environments, but their core responsibilities differ in focus and scope.

What cities are hiring for Account Delivery Executive jobs? Cities with the most Account Delivery Executive job openings:
What are the most commonly searched types of Account Delivery jobs? The most popular types of Account Delivery jobs are:
What states have the most Account Delivery Executive jobs? States with the most job openings for Account Delivery Executive jobs include:
CDE - Client Delivery Executive II

CDE - Client Delivery Executive II

NTT DATA Services

Chicago, IL • On-site

$148K - $197K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


NTT Data rating

7.3

Company rating: 7.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

108th of 205 rated it services


Job description

Req ID: 360714
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a CDE - Client Delivery Executive II to join our team in Chicago, Illinois (US-IL), United States (US).
The client is located in Beloit, WI and We are looking for someone preferrably in Chicago / Beloit area. Visits to the client will be mandatory.
Responsibilities:
Operations:
  • Accountable for end-to-end delivery of NTT DATA services for a specific client.
  • Ensure adherence to contractual commitments.
  • Monitor delivery quality and client satisfaction through direct interactions with key stakeholders.
  • Develop and maintain Crisis Management/Disaster Plans.
  • Implement project mitigation plans for yellow or red deliverables.
  • Conduct Customer Governance meetings.
  • Manage Outage/Escalation/Missed SLA incidents.
  • Implement and execute automation and efficiency programs.
  • Drive client improvement plans to enhance satisfaction.
  • Utilize automation for repetitive tasks to boost performance and service quality.
  • Possess a deep understanding of the delivery life cycle.

Financials:
  • Ensure accurate and timely revenue/cost/margin forecasts for assigned accounts.
  • Manage costs in alignment with annual operating plans and point of sale.
  • Develop action plans to close forecast gaps.
  • Manage account ramp-up/ramp-down resources efficiently.

Sales & Relationship:
  • Collaborate with Client Executive to develop customer relationships, grow and expand the services footprint from NTT for the client, and manage risks.
  • Excel in customer relationship management at CXO levels, presenting operations and strategic reviews to senior stakeholders.
  • Act as a strategic delivery advisor to the executive leadership team.
  • Manage Sales Enablement, ensuring integration with delivery teams.
  • Leverage broader NTT DATA capabilities and resources strategically.
  • Interface with customer architecture teams and senior leadership on emerging technologies.

Governance:
  • Serve as the main contact for client operations leadership.
  • Maintain effective communication with all stakeholders and cross-functional teams.
  • Stay informed about global industry trends and their impact on IT services.

Organization:
  • Apply best practices in organizational change management.
  • Solve large, enterprise problems through matrixed organizations.
  • Guide delivery leaders to align service offerings properly.
  • Monitor and evaluate the performance of direct reports, providing feedback through coaching and the NTT DATA performance management process.
  • Coach and mentor a large team of delivery leaders responsible for daily client operations.

Basic Qualifications:
  • Advanced degree in Information Technology, Computer Science, Software Engineering, Computer Engineering, or Cybersecurity.
  • 5+ years of experience working in the Manufacturing, Banking, Commercial or Healthcare Industries with \ customers.
  • 8+ years of experience in transitioning and managing Application, Public/Private Cloud, Infrastructure, Security, Workspace and Consulting services.
  • 8+ years of experience managing a highly leveraged service environment.

Preferred Skills:
  • Digital Transformation experience leveraging AI to refine knowledge insights.
  • Strong knowledge of and experience with ITIL Service Framework v4.
  • Experience in IT support and production escalations, including incident response and change lifecycles.
  • Excellent verbal and written communication skills.
  • Ability to work across multiple time zones.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this role is $148,000 - 197,450. Actual compensation will depend on a number of factors, including the candidate's relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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About NTT DATA

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NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

1967