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Account Broker Jobs in Ohio (NOW HIRING)

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Entry Level Account Manager

Cleveland, OH · On-site

$100K - $120K/yr (+ commission)

Then you're off -- building relationships with your brokers, coaching them, and most importantly ... Building and maintaining long-term relationships with broker accounts in all 50 states * Training ...

Be Seen First

Entry Level Account Manager

Cleveland, OH · On-site

$100K - $120K/yr (+ commission)

Then you're off -- building relationships with your brokers, coaching them, and most importantly ... Building and maintaining long-term relationships with broker accounts in all 50 states * Training ...

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Account Broker information

See Ohio salary details

$37.1K

$83.4K

$155K

How much do account broker jobs pay per year?

As of Sep 4, 2026, the average yearly pay for account broker in Ohio is $83,369.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $110,800.00 per year, depending on experience, location, and employer.

What is an account broker?

Account brokers are professionals who act as intermediaries between clients and service providers, typically in the insurance or financial industries. They help clients find suitable products, negotiate terms, and manage accounts, ensuring that clients get the best possible deals and services. Account brokers often analyze client needs, present various options, and handle the paperwork and ongoing communication between all parties involved. Their expertise can save clients time and money while providing valuable guidance through complex processes.

What are the key skills and qualifications needed to thrive as an account broker, and why are they important?

To thrive as an Account Broker, you need strong analytical abilities, sales acumen, and a solid understanding of financial products, often supported by a relevant degree and industry licensing such as FINRA Series 7. Familiarity with CRM software, trading platforms, and compliance systems is typically required. Excellent interpersonal skills, negotiation, and the ability to build lasting client relationships set top performers apart. These skills ensure effective client management, regulatory compliance, and the achievement of business growth targets.

What are some typical challenges account brokers face when managing multiple client accounts?

Account Brokers often juggle several client portfolios simultaneously, which can present challenges in time management and prioritization. Balancing the unique needs and expectations of each client, especially during busy renewal periods or market fluctuations, requires strong organizational skills and attention to detail. Effective communication and relationship-building are essential to ensure clients feel informed and supported, even when workloads are high. Additionally, staying updated on industry trends and regulatory changes is crucial for providing accurate advice and maintaining compliance.

What is the difference between Account Broker vs Insurance Agent?

AspectAccount BrokerInsurance Agent
CredentialsLicenses vary by state, often requiring insurance licensesState-specific insurance licenses
Work EnvironmentWorks with clients to find suitable insurance solutions, often in brokerage firmsWorks directly with clients to sell insurance policies
Employer & IndustryInsurance brokerages, financial servicesInsurance companies, agencies
Search & Comparison IntentClients seeking tailored insurance solutions, brokers comparing policiesClients seeking specific insurance policies, agents selling policies

While both roles involve insurance, an Account Broker typically acts as an intermediary, comparing and negotiating policies for clients across multiple providers. An Insurance Agent usually sells policies directly from a single insurer. Understanding these differences helps clients choose the right professional for their insurance needs.

What cities in Ohio are hiring for Account Broker jobs?

Cities in Ohio with the most Account Broker job openings:

Infographic showing various Account Broker job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 10% Part Time, 1% Temporary, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $83,369 per year, or $40.1 per hour.

Account Administrator-Individual Broker

Medical Mutual of Ohio

Cleveland, OH • On-site

$19.50 - $26.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Key responsibilities

  • Responds to broker inquiries via phone and e-mail regarding enrollment, billing/refunds, broker portal troubleshooting, marketing materials, plan benefits, claims, etc.

  • Develops and maintains effective business relationships with assigned brokers to achieve annual retention targets.

  • Collaborates with Account Manager and attends external sales meetings/presentations with broker agencies, as well as internal corporate meetings and projects.


Medical Mutual of Ohio rating

8.6

Company rating: 8.6 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

94th of 315 rated insurance


Job description

Medical Mutual employees must submit their applications through MySource.
Note: This is a hybrid role based in Brooklyn, OH, requiring three days per week on-site.
Founded in 1934, Medical Mutual is the oldest and one of the largest health insurance companies based in Ohio. We provide peace of mind to more than 1.2 million members through our high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement, and individual plans.
Job Summary:
Responds to phone and e-mail inquiries from the Company's individual market brokers/agency partners, working with internal areas to resolve issues. Supports Account Manager(s) in offsite broker meetings and events and internal meetings and projects.
Responsibilities:
  • Responds to broker inquiries via phone and e-mail regarding enrollment, billing/refunds, broker portal troubleshooting, marketing materials, plan benefits, claims, etc. Coordinates with other internal business areas to address broker questions and concerns.
  • Develops and maintains effective business relationships with assigned brokers to achieve annual retention targets. Creates procedures to effectively manage the agency to meet individual market service objectives.
  • Collaborates with Account Manager and attends external sales meetings/presentations with broker agencies, as well as internal corporate meetings and projects. Accompanies Account Manager on Broker office visits. Supports presentations, broker continuing education, etc.
  • Generates and distributes reports from broker portal and other systems to brokers and agencies.
  • Maintains awareness of product and process changes and Health Care Reform topics by participating in staff meetings and webinars and independent research.
  • Performs other duties as assigned.

Qualifications:
Education and Experience:
  • Associate's degree in Marketing, Business Administration or related field.
  • Equivalent education and experience directly related to the role may substitute for a degree.
  • 3 years of customer service and/or sales/account management support experience, preferably in the health insurance industry and/or dealing with insurance brokers.

Professional Certification(s):
  • Ohio Department of Insurance License (Health & Life) preferred.

Technical Skills and Knowledge:
  • Knowledge of health insurance products; sales and industry processes including underwriting, benefit plan design; health care funding arrangements; and related laws/regulations including HIPAA, COBRA, FMLA.
  • Ability to support Account Manager with broker presentations.
  • Intermediate Microsoft Office skills (Word, Excel).
  • Basic proficiency with Customer Relationship Management or similar systems.

Medical Mutual is looking to grow our team! We truly value and respect the talents and abilities of all of our employees. That's why we offer an exceptional package that includes:
A Great Place to Work:
  • We will provide the equipment you need for this role, including a laptop, monitors, keyboard, mouse and headset.
  • Employees have access to on-site fitness centers at many locations, or a gym membership reimbursement when there is no Medical Mutual facility available. Enjoy the use of weights, cardio machines, locker rooms, classes and more.
  • On-site cafeteria, serving hot breakfast and lunch, at the Brooklyn, OH headquarters.
  • Discounts at many places in and around town, just for being a Medical Mutual team member.
  • The opportunity to earn cash rewards for shopping with our customers.
  • Business casual attire, including jeans.

Excellent Benefits and Compensation:
  • Employee bonus program.
  • 401(k) with company match up to 4% and an additional company contribution.
  • Health Savings Account with a company matching contribution.
  • Excellent medical, dental, vision, life and disability insurance - insurance is what we do best, and we make affordable coverage for our team a priority.
  • Access to an Employee Assistance Program, which includes professional counseling, personal and professional coaching, self-help resources and assistance with work/life benefits.
  • Company holidays and up to 16 PTO days during the first year of employment with options to carry over unused PTO time.
  • After 120 days of service, parental leave for eligible employees who become parents through maternity, paternity or adoption.

An Investment in You:
  • Career development programs and classes.
  • Mentoring and coaching to help you advance in your career.
  • Tuition reimbursement up to $5,250 per year, the IRS maximum.
  • Diverse, inclusive and welcoming culture with Business Resource Groups.

About Medical Mutual:
Medical Mutual's status as a mutual company means we are owned by our policyholders, not stockholders, so we don't answer to Wall Street analysts or pay dividends to investors. Instead, we focus on developing products and services that allow us to better serve our customers and the communities around us.
There's a good chance you already know many of our Medical Mutual customers. As the official insurer of everything you love, we are trusted by businesses and nonprofit organizations throughout Ohio to provide high-quality health, life, disability, dental, vision and indemnity plans. We offer fully insured and self-funded group coverage, including stop loss, as well as Medicare Advantage, Medicare Supplement and individual plans. Our plans provide peace of mind to more than 1.2 million Ohioans.
We're not just one of the largest health insurance companies based in Ohio, we're also the longest running. Founded in 1934, we're proud of our rich history with the communities where we live and work.
We maintain a drug-free workplace and perform pre-employment substance abuse and nicotine testing.
#LI-SC1 #LI-HYBRID
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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