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Accessibility Program Manager Jobs in Anchorage, AK

CaptionCall

Business Growth Field Trainer

Anchorage, AK · On-site

$17.07 - $28.51/hr

Manage and expand existing provider and referral accounts * Generate new customer opportunities ... accessibility program administered through the FCC, helping individuals with hearing loss ...

National Park Service

Program Specialist

Anchorage, AK · On-site +1

$101K - $131K/yr

Manages funds, appropriations, and agreements with partner organizations and oversees legislative ... Ensures communication products meet National Park Service standards and are accessible in multiple ...

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All JobsAccessibility Program JobsAccessibility Program Manager JobsAccessibility Program Manager Jobs in Anchorage, AK

Accessibility Program Manager information

See Anchorage, AK salary details

$39.3K

$109.8K

$160.5K

How much do accessibility program manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for accessibility program manager in Anchorage, AK is $109,822.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,200.00 and $135,400.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to be an accessibility program manager?

To thrive as an Accessibility Program Manager, you need a solid understanding of accessibility standards (such as WCAG), program management experience, and often a background in UX, web development, or related fields. Familiarity with accessibility testing tools, project management platforms (like Jira or Asana), and certifications such as CPACC or WAS are commonly expected. Exceptional communication, leadership, and stakeholder management skills help drive organizational change and foster inclusive collaboration. These skills and qualities ensure effective implementation of accessibility initiatives, compliance with legal standards, and improved experiences for all users.

What is an accessibility program manager?

Accessibility Program Managers are professionals who oversee and coordinate initiatives to ensure products, services, and environments are accessible to people with disabilities. They develop strategies, set standards, and collaborate with various teams to implement accessibility best practices across an organization. Their role often includes policy development, training, monitoring compliance, and advocating for accessibility improvements. They play a crucial part in promoting inclusive design and ensuring that digital and physical spaces meet legal and ethical accessibility standards.

What is the difference between Accessibility Program Manager vs Accessibility Specialist?

AspectAccessibility Program ManagerAccessibility Specialist
CredentialsCertifications like IAAP CPACC or CP, relevant experienceSimilar certifications, often entry to mid-level
Work EnvironmentOversees programs, manages teams, strategic planningExecutes accessibility testing, audits, and compliance tasks
Employer & Industry UsageUsed in large organizations, tech, and government sectorsCommon in various industries, including tech and education
Search & Comparison IntentUnderstanding managerial roles, program scopeFocus on specific accessibility tasks and skills

The Accessibility Program Manager typically oversees accessibility initiatives, manages teams, and develops strategies, while the Accessibility Specialist focuses on executing accessibility testing and compliance tasks. Both roles require relevant certifications and are vital in ensuring digital accessibility across organizations.

How does an accessibility program manager collaborate with cross-functional teams to ensure digital accessibility standards are met?

As an Accessibility Program Manager, you'll work closely with product managers, designers, developers, and quality assurance teams to embed accessibility into every stage of the product lifecycle. This often involves providing training, reviewing designs and code for compliance, and creating clear processes for reporting and resolving accessibility issues. Regular communication and building strong relationships across departments are key to ensuring accessibility is prioritized and understood company-wide. You may also facilitate user testing with people with disabilities to gather real-world feedback and continuously improve accessibility efforts.
What are popular job titles related to Accessibility Program Manager jobs in Anchorage, AK? For Accessibility Program Manager jobs in Anchorage, AK, the most frequently searched job titles are:
What job categories do people searching Accessibility Program Manager jobs in Anchorage, AK look for? The top searched job categories for Accessibility Program Manager jobs in Anchorage, AK are:
What cities near Anchorage, AK are hiring for Accessibility Program Manager jobs? Cities near Anchorage, AK with the most Accessibility Program Manager job openings:
Accessibility Program Manager jobs near you

Business Growth Field Trainer

CaptionCall

Anchorage, AK • On-site

$17.07 - $28.51/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

Job description

Grow Your Territory. Build Relationships. Make an Impact.
Join CaptionCall, a mission-driven organization helping individuals with hearing loss stay connected through federally funded communication services provided at no cost to eligible users.
As a Business Growth Field Trainer, you'll be responsible for growing awareness and adoption of CaptionCall services throughout your assigned territory. This field-based role combines relationship-driven sales, community outreach, account management, and hands-on installation support.
You'll build partnerships with healthcare providers, senior living communities, and referral organizations while helping eligible individuals gain access to life-changing communication technology.
This is an ideal opportunity for someone who enjoys developing relationships, managing a territory, working independently, and earning performance-based incentives while making a meaningful impact in their community.
Job Summary
Territory Sales & Account Management
  • Develop and grow your assigned territory through relationship-based outreach and lead generation
  • Build and maintain referral partnerships with healthcare professionals, hearing care providers, senior living communities, VA organizations, and other community partners
  • Manage and expand existing provider and referral accounts
  • Generate new customer opportunities through presentations, events, networking, and in-person visits
  • Increase awareness and adoption of CaptionCall services throughout your territory
  • Travel throughout your local territory (~55-mile radius) for provider visits, customer appointments, and outreach activities (50-75% travel)
  • Maintain accurate customer and account information in CRM systems (Microsoft Dynamics preferred)
  • Manage inventory, marketing materials, and installation equipment

Customer Installation & Support
  • Install and troubleshoot CaptionCall phones in customer homes
  • Train customers on confidently using the service
  • Deliver a positive, customer-focused experience during every interaction
  • Serve as a trusted local resource for customers and partners

Note: This role requires the use of your personal vehicle. Mileage reimbursement is provided for all business-related travel.
Why This Role is Different
CaptionCall services are part of a federally funded accessibility program administered through the FCC, helping individuals with hearing loss communicate more effectively over the phone at no cost to qualified users.
Because of this, the role focuses less on high-pressure sales tactics and more on:
  • Building trusted community relationships
  • Educating providers and customers about available services
  • Developing referral partnerships
  • Supporting customers through personalized service and installation

This position offers the opportunity to combine sales, relationship management, and hands-on field support in a role that directly improves people's lives.
Pay & Compensation
  • Base salary: $48,000-$55,000 per year (depending on experience)
    • Performance-based incentive opportunities provide strong earning potential, with top performers capable of achieving six-figure total compensation.
  • Mileage reimbursement: For all business travel using your personal vehicle
  • Paid vacation, sick time, and company holidays
  • 401(k) with company match and immediate vesting
  • Medical, dental, and vision coverage
  • Health Savings Account (HSA) with company contribution
  • Employee Assistance Program (EAP)
  • Career development and advancement opportunities

What You Bring
  • Strong communication, networking, and relationship-building skills
  • Ability to work independently and manage a local territory
  • Comfortable presenting to individuals and groups
  • Customer-focused mindset with a passion for helping others
  • Organized, self-motivated, and goal-oriented
  • Comfortable with basic technical troubleshooting and device installation

Requirements
  • High School Diploma or GED required
  • Valid driver's license with reliable, insured personal vehicle
  • Willingness to travel frequently within assigned territory (50-75%)
  • Ability to lift, bend, stoop, and move equipment and complete in-home installations
  • Basic computer and CRM skills
  • Experience in outside sales, account management, community outreach, healthcare sales, or field-based customer service preferred not required
  • Experience working with seniors or healthcare providers is a plus

Work Environment
  • Field-based role with daily local travel
  • Combination of provider visits, in-home customer appointments, and community outreach events
  • Independent work environment with ongoing team and leadership support
  • Collaborative, mission-driven culture focused on accessibility and communication

About Sorenson & CaptionCall
Sorenson Communications is a global leader in accessible communication services, helping connect people through captioned telephone services, video relay, and interpreting solutions.
Our mission: Harnessing the power of language, we connect diverse people and enrich the human experience.
Equal Opportunity Employer
Sorenson Communications is an Equal Opportunity/Affirmative Action Employer, including Protected Veterans and Individuals with Disabilities.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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