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Access Point Support Representative Jobs in Georgia

Sidecar Health

Field Support Representative

Atlanta, GA · On-site

$50K - $52K/yr

... As a Field Support Representative, your job will be to help our members by answering their ... Access to reliable personal transportation and willingness/ability to drive across Georgia as ...

LoadUp

Customer Support Representative

Alpharetta, GA · On-site

$15.50 - $21.25/hr

Our Customer Service Representatives (Support Agents) are the steady, reliable voice ensuring every ... Be the first point of contact for customers and Loaders, resolving inquiries via phone, text, chat ...

SimplyInsured

Customer Support Representative

Atlanta, GA · Remote

$15/hr

Being on our customer service team's front lines means you'll have unique insight and access to our ... Familiarity working with support ticketing and/or support CRM software tools * Fantastic oral and ...

New

AUGUSTA MEDICAL SYSTEMS

Be Seen First

Customer Support Representative

Augusta, GA · On-site

$18/hr

SUMMARY Provide customer service, sales and technical product support by providing and receiving ... has access to a high level of service that exceeds expectations ESSENTIAL DUTIES AND ...

Crown Packaging

Customer Service Representative

Atlanta, GA · On-site

$15.50 - $21/hr

As a Sales Support Representative, you will be the primary customer liaison, acting as point of contact during the full life-cycle order management process. This involves working with manufacturers ...

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Access Point Support Representative information

What cities in Georgia are hiring for Access Point Support Representative jobs?

Cities in Georgia with the most Access Point Support Representative job openings:

Patient Support Rep I

Thomaston, GA

Upson Regional Medical Center
Health Care and Social Assistance • 501 - 1,000 employees
Learn more about Upson Regional Medical Centerexternal

Full-time

Posted 4 days ago

Upson Regional Medical Center rating

6.2

Company rating: 6.2 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Join a winning team! 

Upson Regional Medical Center is a small hospital with a BIG heart! Our employees enjoy an environment where they can take care of patients with a high degree of quality and compassion. Patients get to experience top-notch healthcare with modern technology and a team with a focus of excellence for every patient, every time. 

The Patient Support Rep I, is responsible for the following:

  • Greets all patients and visitors in a friendly and courteous manner.
  • Answer phones and provide requested information to callers while maintaining patient confidentiality.
  • Scheduling/Registration, accurate collection and entry of patient information, with adherence to HIPAA and patient confidentiality standards. Information to include, demographic, guarantor, insurance, all other appointment specific information necessary for appropriate patient care, billing and collection of reimbursement.
  • Assist all patients with signing in and completion of registration forms, answer questions, and give instructions. Obtains all necessary documents and signatures for patient billing and medical records.
  • Verification of insurance eligibility, calculation and collection of point of service patient payment.  Demonstrates an understanding of insurance benefit information and is able to communicate effectively and provide a clear explanation of patient balance calculations.
  • Demonstrate effective communication, both verbally and written, when dealing with patients, physicians, other healthcare personnel, and external customers
  • Exhibit a cheerful personality and works harmoniously with others in a team environment. Flexible and cooperative, follows written and oral instructions. 
  • Exercise sound independent judgment in the absence of supervision and be able to manage multiple tasks and deadlines.
  • Strong telephone and computer skills.
  • Occasional travel to multiple office sites.
  • Monday – Friday, 8a – 5p (unless otherwise directed by the Manager), occasional weekends and/or holidays may be required.
  • All other duties as assigned by the Manager and/or designee.

Requirements: High School Diploma or equivalent, 1 or more years of medical office experience or similar customer service-related experience. Prefer 2 or more years in a Healthcare office/business office environment. Insurance, medical coding/billing, or patient financial services experience. Must have a strong work ethic.

What Upson Regional Medical Center employees say

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