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Access Associate Jobs in Union, KY (NOW HIRING)

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Access Associate information

See Union, KY salary details

$42.1K

$99.1K

$158K

How much do access associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for access associate in Union, KY is $99,052.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,300.00 and $119,100.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an access associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are the key skills and qualifications needed to thrive as an access associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

How to become a patient access associate?

To become a patient access associate, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare or administrative roles can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems or certification in medical office administration.

What is an access associate at a hospital?

An access associate at a hospital is responsible for managing patient admissions, verifying insurance information, and ensuring accurate registration. They often use hospital information systems and require strong communication skills to coordinate between patients and healthcare staff.

What cities near Union, KY are hiring for Access Associate jobs?

Cities near Union, KY with the most Access Associate job openings:

Infographic showing various Access Associate job openings in Union, KY as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 25% Part Time, and 7% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $99,052 per year, or $47.6 per hour.

Access Coordinator, Barrett Infusion, Fill Time, First Shift

UC Health

Cincinnati, OH • On-site

Full-time

Posted 10 days ago


UC Health (Cincinnati) rating

6.9

Company rating: 6.9 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

457th of 887 rated healthcare providers


Job description

Job Description Verification of insurance coverage utilization different on-line modalities for clinic patients receiving diagnostic testing (i.e. CT, MRI, etc.),along with chemotherapy and radiation therapy and/or surgical procedures. The associate is responsible for obtaining prior authorization requests and/or pre-determination for these services to ensure maximum reimbursement to the organization

Responsibilities Insurance Verification: Initiates on-line verification and/or makes phone contact with Insurance Carriers and Plan Administrators to verify patient benefits to precert all outpatient services are secure.. Ensures authorization has been obtained for all scheduled and non-scheduled high dollar outpatient procedures. Follows up on missing data or problem accounts

Documentation: Documents complete and accurate data relating to all necessary eligibility, benefits and precertification information in appropriate Epic database fields. Informs management of trends of incomplete data, registration issues, etc. Worklists: Effectively organizes prioritization of Daily Worklist task.

Secure Accounts: Secures all applicable accounts in timely manner as defined by Due Diligence Standard while maintaining department productivity and quality standards. Communication: Reports improvements, problems and changes as it relates to insurance verification to department management. Other duties as assigned: Performs other duties as assigned.

Qualifications Minimum Required: High School Diploma or GED. Minimum Required: 1 - 2 Years equivalent experience completing Pre-certifications/prior authorizations in a hospital setting, medical office setting, Patient Access or similar environment. Preferred: 3 - 5 Years equivalent experience completing Pre-certifications/prior authorizations in a hospital setting, medical office setting, Patient Access or similar environment.

Join our team to BE UC Health. Be Extraordinary. Be Supported.

Be Hope. Apply Today. About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky.

In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction.

Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world

Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer. Apply.


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About UC Health

Sourced by ZipRecruiter

We believe in something different: a focus on the individuality of every person. In big ways and small, we exist to improve the extraordinary lives of all those we serve. As Colorado's largest and most innovative health care system, we as a team deliver on the commitment to provide the best possible experience for our patients and their families. We foster a true human connection and give people the freedom to live extraordinary lives. A career at UCHealth is more than a job, it's a passion.

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US