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Access Associate Jobs in Park Ridge, IL (NOW HIRING)

NorthShore

Patient Access Representative II

Evanston, IL · On-site

$19.89 - $28.84/hr

Associates Degree Health Administration Preferred * Previous experience in patient access, healthcare administration, or a related field is required. Benefits: * Career Pathways to Promote ...

Endeavor Health

Patient Access Rep - Evenings

Lombard, IL · On-site

$19.89 - $28.84/hr

Associate degree in business or healthcare (Preferred) * License: * A valid driver's license is ... access to quality, vibrant, community-connected care, serving an area of more than 4.2 million ...

NorthShore

Patient Access Rep - Evenings

Lombard, IL · On-site

$19.89 - $28.84/hr

Associate degree in business or healthcare (Preferred) * License: * A valid driver's license is ... access to quality, vibrant, community-connected care, serving an area of more than 4.2 million ...

R1

Patient Access Representative

Elk Grove Village, IL · On-site

$16.12 - $23.21/hr

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in ...

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All JobsAccess Associate JobsAccess Associate Jobs in Park Ridge, IL

Access Associate information

See Park Ridge, IL salary details

$45.3K

$106.4K

$169.7K

How much do access associate jobs pay per year?

As of Aug 20, 2026, the average yearly pay for access associate in Park Ridge, IL is $106,430.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,700.00 and $127,900.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an access associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are the key skills and qualifications needed to thrive as an access associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What cities near Park Ridge, IL are hiring for Access Associate jobs?

Cities near Park Ridge, IL with the most Access Associate job openings:

Access Associate jobs near you
Infographic showing various Access Associate job openings in Park Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 62% Full Time, 30% Part Time, 6% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $106,430 per year, or $51.2 per hour.

Patient Access Representative II

Endeavor Health

Evanston, IL • On-site

$19.89 - $28.84/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 6 days ago

Endeavor Health rating

7.1

Company rating: 7.1 out of 10

Based on 396 frontline employees who took The Breakroom Quiz

381st of 889 rated healthcare providers

Job description

Hourly Pay Range:

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

  • Position: Patient Access Representative II
  • Location: Evanston, IL
  • Part-Time (20 hours)
  • Hours: M-F-Open/Sa-Su 7:00am-330pm
  • Required Travel: No


A Brief Overview:
The Patient Access Representative II is responsible for efficiently and accurately processing patient registrations, scheduling appointments, and verifying insurance coverage. This role plays a critical part in optimizing the patient experience and supporting the hospital's commitment to high-quality healthcare services.
What you will do:

  • Greet and assist patients in a courteous and professional manner during the registration process.
  • Collect and accurately enter patient demographic and insurance information into the hospital's electronic health records system.
  • Assist with more complex registration scenarios and problem-solving
  • Schedule patient appointments for various healthcare services, coordinating with clinical departments and patients to find convenient times.
  • Handle scheduling for specialized services and follow-up appointments.
  • Verify patient insurance coverage and eligibility, confirming the accuracy of policy information.
  • Collaborate with insurance providers and billing teams to address insurance-related issues.
  • Assist with resolving complex insurance verification cases.
  • Provide patients with essential information about the registration and scheduling process, financial responsibilities, and available payment options.
  • Ensure clear and effective communication with patients to address their questions and concerns.
  • Handle patient concerns and escalations, resolving issues effectively.
  • Promote a positive patient experience by minimizing wait times, ensuring a welcoming environment, and providing exceptional customer service.
  • Help patients feel comfortable and informed during the registration and scheduling process.
  • Assist in identifying process improvements to enhance patient experience.

What you will need:

  • Associates Degree Health Administration Preferred
  • Previous experience in patient access, healthcare administration, or a related field is required.

Benefits:

  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, and Vision options
  • Tuition Reimbursement
  • Free Parking at designated locations
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off
  • Community Involvement Opportunities

What Endeavor Health employees say

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