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Access Associate Jobs in Orlando, FL (NOW HIRING)

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $4 ... Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a ...

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3 ... Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a ...

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $3 ... Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a ...

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2 ... Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a ...

Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2 ... Employees have access to withdraw (up to) 50% of the wages earned up to seven (7x) times in a ...

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Showing results 1-20

Access Associate information

See Orlando, FL salary details

$42.9K

$101K

$161K

How much do access associate jobs pay per year?

As of Sep 5, 2026, the average yearly pay for access associate in Orlando, FL is $100,969.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,700.00 and $121,400.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an access associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are the key skills and qualifications needed to thrive as an access associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

What are the most commonly searched types of Access jobs in Orlando, FL?

The most popular types of Access jobs in Orlando, FL are:

What cities near Orlando, FL are hiring for Access Associate jobs?

Cities near Orlando, FL with the most Access Associate job openings:

Infographic showing various Access Associate job openings in Orlando, FL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 27% Part Time, and 6% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $100,969 per year, or $48.5 per hour.

Access Center Specialist II

Nemours Children's Health

Orlando, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago


Nemours Children's Health rating

8.1

Company rating: 8.1 out of 10

Based on 88 frontline employees who took The Breakroom Quiz

67th of 898 rated healthcare providers


Job description


At Nemours, every call is a chance to make care easier for a child, a family, or a provider. We are seeking a Full-Time Access Center Specialist II to join our Orlando, Florida team in a hybrid role focused on connection, accuracy, and compassionate service.
This role serves as a trusted guide for patients, families, providers, and internal teams-scheduling specialty appointments, verifying insurance and registration details, explaining financial responsibilities, and helping ensure each care journey starts smoothly and confidently.
This is a hybrid role.
What You'll Do
  • Be the welcoming voice that schedules specialty appointments and follows up when needed.
  • Capture accurate patient, insurance, registration, and billing information in the EMR.
  • Help families understand insurance eligibility, authorizations, and financial responsibilities.
  • Move urgent needs forward quickly by prioritizing and escalating appointment concerns.
  • Prepare families for successful visits by sharing directions, requirements, and next steps.
  • Keep teams informed through clear documentation, work queue review, and timely follow-through.
  • Support daily access operations, including staff messages, cancelled clinic requests, and appointment accuracy.
  • Partner professionally with clinics, physicians, managers, and internal departments.
  • Protect confidentiality while living Nemours' mission, values, policies, and service standards.
Qualifications
  • High School Diploma required.
  • More than one year of customer service, medical office, or call center experience preferred.
  • NAHAM/CHAA certification preferred.

What We Offer
  • Competitive base compensation in the top quartile of the market
  • Annual incentive compensation that values clinical activity, academic accomplishments and quality improvement
  • Comprehensive benefits: health, life, dental, vision
  • 403B with employer match.
  • Licensure, CME and dues allowance
  • Not-for-profit status; eligibility for Public Service Loan Forgiveness
  • For those living and working in Florida, enjoy the benefit of no state income tax. Those based in Delaware benefit from the state's moderate tax structure.

#LI-MW1
About Us
Nemours Children's Health is an internationally recognized pediatric health system serving more than 1.7 million patient encounters each year. We deliver care across six states through two freestanding children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida - along with a network of more than 80 primary, urgent, and specialty care practices and more than 40 hospital partnerships.
Backed by the Nemours Foundation and Alfred I. duPont Trust, our $1.7B nonprofit system is dedicated to improving children's health through clinical care, research, education, advocacy, and prevention. Our Whole Child Health approach focuses equally on prevention and treatment, partnering with communities to help every child thrive.
Inclusion and belonging guide our strategy and growth. We are committed to culturally relevant care, reducing health disparities, and fostering an environment where every associate, patient, and family feels supported and valued.
Learn more at Nemours.org.

What Nemours Children's Health employees say

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Benefits

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Workplace

Get the full story on Breakroom


Nemours logo

About Nemours

Sourced by ZipRecruiter

As one of the nation's leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics, primary care practices, and school-based health centers in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children - even those who may never enter our doors - through our world-changing research, education and advocacy efforts.

Industry

Health care and social assistance and hospitals

Company size

1,001 - 5,000 Employees

Headquarters location

Jacksonville, FL, US