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Access Associate Jobs in Arkansas (NOW HIRING)

Rochester Regional Health

$17.85 - $20/hr

Access Associate DEPARTMENT: Behavioral Health Administration LOCATION: Outpatient Mental Health - Pinewild - 100 Pinewild Drive Rochester, NY 14606 SCHEDULE: Days, M-F, 830am-5pm SUMMARY In a ...

Rochester Regional Health

$17.85 - $20/hr

Access Associate DEPARTMENT: Behavioral Health Administration LOCATION: Outpatient Mental Health - Pinewild - 100 Pinewild Drive Rochester, NY 14606 SCHEDULE: Days, M-F, 8am-430pm SUMMARY In a ...

Rochester Regional Health

$17.85 - $20/hr

Access Associate Department : Patient Intae Location : 1381 East Ridge Rd, Suite 5, Rochester, NY 14621 Hours Per Week : 40 - Full-time Schedule : Monday-Thursday 9a-5:30p. Friday 8:30a- 5p Summary ...

Rochester Regional Health

$17.85 - $20/hr

Summary As an Access Associate, you will be responsible for many administrative support duties, such as greeting patients, performing check-in and check-out procedures and processing payments. This ...

Rochester Regional Health

$18 - $21/hr

Senior Access Associate Department : Patient Intake Location : 1381 East Ridge Rd, Suite 5, Rochester, NY 14621 Hours Per Week : 40 - Full-time Schedule : Monday-Friday, 8:30am-5pm Summary As a ...

LCMC Health

AsaPatient Access Associate,you play a key role in creating a positive experience from the very first interaction. You support patients by assisting with scheduling, registration, and check-in ...

LCMC Health

As aPatient Access Associate in our clinic, you welcome patients, schedule appointments, handle check-ins, and make sure patient information is accurate and secure. You help patients feel comfortable ...

LCMC Health

As a Patient Access Associate , you're often the first point of contact during some of a patient's most stressful and urgent situations. Whether it's an unexpected emergency or a critical moment, you ...

LCMC Health

As a Patient Access Associate , you're often the first point of contact during some of a patient's most stressful and urgent situations. Whether it's an unexpected emergency or a critical moment, you ...

LCMC Health

AsaPatient Access Associate,you play a key role in creating a positive experience from the very first interaction. You support patients by assisting with scheduling, registration, and check-in ...

New

LCMC Health

As aPatient Access Associate in our clinic, you welcome patients, schedule appointments, handle check-ins, and make sure patient information is accurate and secure. You help patients feel comfortable ...

LCMC Health

As a Patient Access Associate , you're often the first point of contact during some of a patient's most stressful and urgent situations. Whether it's an unexpected emergency or a critical moment, you ...

LCMC Health

As a Patient Access Associate , you're often the first point of contact during some of a patient's most stressful and urgent situations. Whether it's an unexpected emergency or a critical moment, you ...

LCMC Health

As aPatient Access Associate in Central Scheduling & Financial Clearance, you connect with patients before their visit-scheduling appointments, verifying insurance, and helping them understand what ...

New

LCMC Health

As a Patient Access Associate , you're often the first point of contact during some of a patient's most stressful and urgent situations. Whether it's an unexpected emergency or a critical moment, you ...

New

LCMC Health

As a Patient Access Associate , you're often the first point of contact during some of a patient's most stressful and urgent situations. Whether it's an unexpected emergency or a critical moment, you ...

LCMC Health

As a Patient Access Associate, you provide a vital healthcare administrative role initiating scheduling or check-in, obtaining and verifying demographical data for the patient's permanent medical ...

LCMC Health

As a Patient Access Associate , you're often the first point of contact during some of a patient's most stressful and urgent situations. Whether it's an unexpected emergency or a critical moment, you ...

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All JobsAccess Associate JobsAccess Associate Jobs in Arkansas

Access Associate information

See Arkansas salary details

$38K

$89.4K

$142.6K

How much do access associate jobs pay per year?

As of Aug 17, 2026, the average yearly pay for access associate in Arkansas is $89,438.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,200.00 and $107,500.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of an access associate in a healthcare setting?

As an Access Associate, your day-to-day responsibilities typically include greeting and registering patients, verifying insurance information, scheduling appointments, and answering patient inquiries both in person and over the phone. You'll collaborate closely with clinical staff, billing departments, and other administrative professionals to ensure a smooth patient experience and accurate record-keeping. Attention to detail and strong communication skills are essential, as you'll often be the first point of contact for patients entering the facility. This role requires adaptability, as you may need to handle high volumes of patient interactions during peak hours.

What are the key skills and qualifications needed to thrive as an access associate, and why are they important?

To thrive as an Access Associate, you need strong organizational skills, attention to detail, and familiarity with healthcare operations, typically supported by a high school diploma or equivalent. Proficiency with electronic health record (EHR) systems, scheduling software, and patient registration tools is commonly required. Excellent communication, customer service, and problem-solving skills help build rapport with patients and handle sensitive situations effectively. These skills ensure efficient patient intake, accurate information management, and a positive experience for both patients and healthcare teams.

What is the difference between Access Associate vs Customer Service Representative?

AspectAccess AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require certifications in healthcare or administrative supportHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentHealthcare facilities, administrative offices, or clinicsCall centers, retail, or office settings
Employer & Industry UsageHospitals, clinics, healthcare providersRetail, telecommunications, banking, and service industries
Common Search & ComparisonOften compared for roles involving patient or client access to servicesCompared for roles involving customer interaction and support

The main difference between an Access Associate and a Customer Service Representative lies in their work environment and focus. Access Associates typically work in healthcare settings, managing patient access and administrative tasks, while Customer Service Representatives work across various industries handling customer inquiries and support. Both roles require strong communication skills and a high school diploma, but their specific responsibilities and industry contexts differ.

How to become a patient access associate?

To become a patient access associate, candidates typically need a high school diploma or equivalent and strong communication and customer service skills. Relevant experience in healthcare or administrative roles can be beneficial, and some employers may require familiarity with electronic health records (EHR) systems or certification in medical office administration.

What is an access associate at a hospital?

An access associate at a hospital is responsible for managing patient admissions, verifying insurance information, and ensuring accurate registration. They often use hospital information systems and require strong communication skills to coordinate between patients and healthcare staff.

What are the most commonly searched types of Access jobs in Arkansas?

The most popular types of Access jobs in Arkansas are:

What cities in Arkansas are hiring for Access Associate jobs?

Cities in Arkansas with the most Access Associate job openings:

Access Associate jobs near you
Infographic showing various Access Associate job openings in Arkansas as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 25% Part Time, and 6% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $89,438 per year, or $43 per hour.

Access Associate

Rochester Regional Health

$17.85 - $20/hr

Full-time

Posted 21 days ago

Rochester Regional Health rating

7.3

Company rating: 7.3 out of 10

Based on 218 frontline employees who took The Breakroom Quiz

307th of 887 rated healthcare providers

Job description

STATUS:Full time

JOB TITLE:Access Associate

DEPARTMENT: Behavioral Health Administration

LOCATION: Outpatient Mental Health - Pinewild - 100 Pinewild Drive
Rochester, NY 14606

SCHEDULE: Days, M-F, 830am-5pm

SUMMARY

In a customer service oriented manner, interviews patients and/or their representative to collect required registration data, to include but is not limited to; demographic and financial data as well as obtain required signatures, communicates mandated patient information and verifies all information for accuracy. Process includes but is not limited to insurance verification, obtaining precertification/authorization, co-payment collection and communicating with patient and/or their representative with regards to their financial assistance needs.

RESPONSIBILITIES

  • Manages incoming calls while providing necessary information.

  • Greeting of patients and/or their representatives and providing direction as needed.

  • Scheduling and/or prescheduling patient appointments.

  • Interviewing the patient and/or their representative for necessary information and completing the registration process as defined by departmental policy.

  • Identification of services where no payment source has been identified to be followed up by communication of financial assistance and/or payment arrangements.

  • Verification of insurance eligibility/coverage and obtaining necessary precertification's/authorizations when applicable.

  • Collecting/processing co-payments, deductibles and/or other types of payments. Provides an estimate of cost when applicable.

  • Reviews charges in charge review WQs for completeness and accuracy.

  • Ensures the accuracy of all data collected while meeting the regulatory requirements as outlined by the departmental policy.

  • Communication with external customers such as but not limited to; payers, physician offices and other departments.

  • Accurately sets up new patient record via Care Connect.

  • If qualified, may be asked to interpret on occasion.

  • Performs other duties as assigned.

*RGMG Only: Flexibility and transportation to other medical group locations or other affiliated locations required.

REQUIRED QUALIFICATIONS:

  • Minimum of one year of customer service experience

PREFERRED QUALIFICATIONS:

  • Associate degree

  • Basic Computer Skills highly desired

EDUCATION:

LICENSES / CERTIFICATIONS:

PHYSICAL REQUIREMENTS:

S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee's physician or delegate will be considered for accommodations.

PAY RANGE:

$17.85 - $20.00

CITY:

Rochester

POSTAL CODE:

14606

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.

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