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Access A Ride Customer Service Jobs in Pennsylvania

KFC / Taco Bell

Customer Service

Pittsburgh, PA · On-site

$15 - $20.25/hr

This is a very important position for a friendly, helpful individual who enjoys working in a fast ... Early Access to New Menu Items The successful Customer Service Crew Member is able to: * Greet and ...

Kfc

Customer Service

Kittanning, PA · On-site

$14/hr

This is a very important position for a friendly, helpful individual who enjoys working in a fast ... Early Access to New Menu Items The successful Customer Service Crew Member is able to: * Greet and ...

rabbittransit dba York Adams Transportation Author

$18.75/hr

... access to safe, reliable transportation, you can connect people to experiences they once believed were out of reach. Ready to positively impact your neighborhood one ride at a time? Apply today! The ...

Kfc

Customer Service

Beaver Falls, PA · On-site

$12 - $14/hr

This is a very important position for a friendly, helpful individual who enjoys working in a fast ... Early Access to New Menu Items The successful Customer Service Crew Member is able to: * Greet and ...

KFC / Taco Bell

Customer Service

Pittsburgh, PA · On-site

$11 - $14/hr

This is a very important position for a friendly, helpful individual who enjoys working in a fast ... Early Access to New Menu Items The successful Customer Service Crew Member is able to: * Greet and ...

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All JobsAccess A Ride Customer Service JobsAccess A Ride Customer Service Jobs in Pennsylvania

Access A Ride Customer Service information

See Pennsylvania salary details

$16

$23

$26

How much do access a ride customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for access a ride customer service in Pennsylvania is $23.34, according to ZipRecruiter salary data. Most workers in this role earn between $21.20 and $25.29 per hour, depending on experience, location, and employer.

What is an Access A Ride customer service representative?

Access-A-Ride customer service representatives assist riders who use the Access-A-Ride paratransit service, which provides transportation for people with disabilities who cannot use regular public transit. Their duties include answering questions about eligibility, scheduling rides, handling complaints or service issues, and providing information about policies and procedures. They play a crucial role in ensuring riders have a smooth and accessible transportation experience. Representatives may work via phone, email, or in-person at service centers.

What are some common challenges faced by Access A Ride customer service representatives and how can they be managed?

Access-A-Ride Customer Service representatives often encounter challenges such as handling high call volumes, assisting riders with disabilities, and resolving scheduling or service issues efficiently. It is important to remain patient, empathetic, and knowledgeable about program guidelines and resources to provide effective support. Representatives typically collaborate closely with dispatchers, drivers, and supervisors to ensure timely and accurate service, and ongoing training is provided to help manage complex situations and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Access A Ride customer service representative, and why are they important?

To thrive as an Access A Ride Customer Service representative, you need strong customer service skills, attention to detail, and familiarity with transportation or paratransit operations, typically supported by a high school diploma or equivalent. Proficiency with scheduling software, call center phone systems, and databases is often required. Patience, problem-solving abilities, and effective communication are crucial soft skills for addressing diverse rider needs and resolving issues. These skills ensure efficient, compassionate service delivery and help maintain smooth operations for clients relying on accessible transportation.

What is the difference between Access A Ride Customer Service vs Access A Ride Driver?

AspectAccess A Ride Customer ServiceAccess A Ride Driver
Required CredentialsBasic customer service skills, possibly a high school diplomaValid driver's license, vehicle insurance, background check
Work EnvironmentOffice or call center, assisting customers over the phone or onlineOn the road, providing transportation services to clients
Employer & Industry UsagePart of transportation and mobility services, employed by Access A Ride

Access A Ride Customer Service representatives handle inquiries, scheduling, and support for riders, while Access A Ride Drivers are responsible for providing transportation. Both roles are essential in the mobility industry, but they differ in credentials, work environment, and daily responsibilities.

Access A Ride Customer Service jobs near you
Infographic showing various Access A Ride Customer Service job openings in Pennsylvania as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,542 per year, or $23.3 per hour.

Franklin Paratransit Driver (Non CDL) Part time

Chambersburg, PA

rabbittransit dba York Adams Transportation Author
See more jobs at rabbittransit dba York Adams Transportation Authorexternal

$18.75/hr

Part-time

Re-posted yesterday

Job description

Vehicle Pick Up/Drop Off Location: 191 Franklin Farm Lane, Chambersburg PA 17202

Pay: $18.75/hr with *WEEKLY* paychecks

Schedule: Flexible, 3 days per week, Hours would fall between Monday - Friday, 6am-6pm! Not the hours you're seeking? Had your heart set on 7 AM -5 PM? Let's talk about it. Maybe there's a fit somewhere.

Have you ever heard someone say: "I can't, I don't have a ride"? rabbittransit's mission is to be that ride for our community. The job of a rabbittransit operator is more important than providing a trip from point A to point B. Our operators are essential workers who carry out the Authority's mission of helping people gain mobility.

Throughout the day, our Shared Ride Operators safely and courteously transport passengers where they need to go. This is done by ensuring vehicles meet daily inspections, assisting passengers with wheelchairs or other mobility devices, keeping accurate driving records, communicating with dispatch, and reporting to the Site Manager/Operations Supervisor as needed. As an operator, by providing access to safe, reliable transportation, you can connect people to experiences they once believed were out of reach. Ready to positively impact your neighborhood one ride at a time? Apply today!

The Authority is an equal employment opportunity employer.

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