ZipRecruiter

Log In

1

Access A Ride Customer Service Jobs in New York (NOW HIRING)

AMR

All Transit CDL Driver

Rockaway Beach, NY · On-site

$23.57 - $30.17/hr

... re hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit CDL Driver

Arverne, NY · On-site

$23.57 - $30.17/hr

... re hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit CDL Driver

Long Beach, NY · On-site

$23.57 - $30.17/hr

... re hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit CDL Driver

Arverne, NY · On-site

$23.57 - $30.17/hr

... re hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit CDL Driver

Rockaway Beach, NY · On-site

$23.57 - $30.17/hr

... re hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

Global Medical Response

All Transit CDL Driver

Arverne, NY · On-site

$23.57 - $30.17/hr

... re hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

Global Medical Response

All Transit CDL Driver

Arverne, NY · On-site

$23.57 - $30.17/hr

... re hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit Student CDL Driver

Arverne, NY · On-site

$18 - $23.11/hr

We're hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit Student CDL Driver

Arverne, NY · On-site

$23.11/hr

We're hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit Student CDL Driver

Arverne, NY · On-site

$23.11/hr

We're hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit Student CDL Driver

Queens, NY · On-site

$23.11/hr

We're hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit Student CDL Driver

Queens, NY · On-site

$23.11/hr

We're hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit Student CDL Driver

Brooklyn, NY · On-site

$18 - $23.11/hr

We're hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit Student CDL Driver

Queens, NY · On-site

$18 - $23.11/hr

We're hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

AMR

All Transit Student CDL Driver

Brooklyn, NY · On-site

$23.11/hr

We're hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great ...

previous pagenext page

Showing results 21-40

All JobsAccess A Ride Customer Service JobsAccess A Ride Customer Service Jobs in New York

Access A Ride Customer Service information

See New York salary details

$17

$25

$29

How much do access a ride customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for access a ride customer service in New York is $25.47, according to ZipRecruiter salary data. Most workers in this role earn between $23.12 and $27.60 per hour, depending on experience, location, and employer.

What is an Access A Ride customer service representative?

Access-A-Ride customer service representatives assist riders who use the Access-A-Ride paratransit service, which provides transportation for people with disabilities who cannot use regular public transit. Their duties include answering questions about eligibility, scheduling rides, handling complaints or service issues, and providing information about policies and procedures. They play a crucial role in ensuring riders have a smooth and accessible transportation experience. Representatives may work via phone, email, or in-person at service centers.

What are some common challenges faced by Access A Ride customer service representatives and how can they be managed?

Access-A-Ride Customer Service representatives often encounter challenges such as handling high call volumes, assisting riders with disabilities, and resolving scheduling or service issues efficiently. It is important to remain patient, empathetic, and knowledgeable about program guidelines and resources to provide effective support. Representatives typically collaborate closely with dispatchers, drivers, and supervisors to ensure timely and accurate service, and ongoing training is provided to help manage complex situations and maintain high customer satisfaction.

What are the key skills and qualifications needed to thrive as an Access A Ride customer service representative, and why are they important?

To thrive as an Access A Ride Customer Service representative, you need strong customer service skills, attention to detail, and familiarity with transportation or paratransit operations, typically supported by a high school diploma or equivalent. Proficiency with scheduling software, call center phone systems, and databases is often required. Patience, problem-solving abilities, and effective communication are crucial soft skills for addressing diverse rider needs and resolving issues. These skills ensure efficient, compassionate service delivery and help maintain smooth operations for clients relying on accessible transportation.

What is the difference between Access A Ride Customer Service vs Access A Ride Driver?

AspectAccess A Ride Customer ServiceAccess A Ride Driver
Required CredentialsBasic customer service skills, possibly a high school diplomaValid driver's license, vehicle insurance, background check
Work EnvironmentOffice or call center, assisting customers over the phone or onlineOn the road, providing transportation services to clients
Employer & Industry UsagePart of transportation and mobility services, employed by Access A Ride

Access A Ride Customer Service representatives handle inquiries, scheduling, and support for riders, while Access A Ride Drivers are responsible for providing transportation. Both roles are essential in the mobility industry, but they differ in credentials, work environment, and daily responsibilities.

What cities in New York are hiring for Access A Ride Customer Service jobs?

Cities in New York with the most Access A Ride Customer Service job openings:

Access A Ride Customer Service jobs near you
Infographic showing various Access A Ride Customer Service job openings in New York as of September 2026, with employment types broken down into 86% Full Time, 8% Part Time, 3% Temporary, and 3% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $52,979 per year, or $25.5 per hour.

All Transit CDL Driver

AMR

Rockaway Beach, NY • On-site

$23.57 - $30.17/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

More Information about this Job:


IMMEDIATELY HIRING! DRIVER for Part and Full-Time Opportunities for AFTERNOON ONLY*

Now paying between $23.57- $30.17/per hour based on experience! In addition, we are offering Full Time New Hire CDL Drivers a $5,000 Sign-On Bonus!!

EWYL Classes will begin again AUGUST 2026

72-11 Amstel Blvd Arverne, NY 11692

We’re hiring Access-A-Ride Drivers that will respond to requests for transportation needs and deliver high-quality care, treatment and customer service to patients. Great service begins with great people and real experience which is why we put so much into choosing the best people to join our team.

Currently afternoon shifts 1pm- 11pm 7 days a week for both full time & part-timers. MUST WORK WEEKENDS!!!

Benefits:

  • Higher rate of pay for previous Access-A-Ride drivers
  • Preference for Commercial Driver's License (CDL) class CP drivers and training available to help obtain
  • Union company benefit options including medical, dental, vision, 401k, life insurance
  • Over-time is available

Responsibilities:

  • Transport disabled passengers to and from their locations
  • Provide door to door service for passengers
  • Must WORK WEEKENDS
  • Special care and sensitivity needed for each passenger

Minimum Required Qualifications:

  • Valid NYC State Driver’s License
  • CDL Class CP
  • Driving record in compliance with company policy
  • Must be at least 21

Why Choose AMR? AMR is one of Global Medical Response’s (GMR) family of solutions. Our GMR teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. View the stories on how our employees provide care to the world at www.AtaMomentsNotice.com.  

GMR’s Core Behaviors—keep care at the center, raise your hand, seek to understand, find a way together and be accountable—unite our teams and set us apart in emergency medical services. 

EEO Statement:

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

More Information about this Job:

Salary $23.57- $30.17/per hour based on experience! Check out our careers site benefits page to learn more about our benefit options.

Apply