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A Work At Bank Jobs in Rochester, NY (NOW HIRING)

M&T Bank

Universal Banker - Batavia Branch

Batavia, NY · On-site

$18.68 - $31.14/hr

Engage customers in a variety of ways to bank with us and provide solutions to meet their needs ... Ability to read fine print Ability to interact with customers in an open face-to-face work ...

M&T Bank

Universal Banker - Batavia Branch

Batavia, NY

$18.68 - $31.14/hr

Engage customers in a variety of ways to bank with us and provide solutions to meet their needs ... Ability to read fine print Ability to interact with customers in an open face-to-face work ...

Northwest Bank

Sr. Middle Market Banker

Webster, NY · On-site

$180K - $210K/yr

... banking at Northwest * Manage a commercial loan portfolio of both credit and non-credit clients ... Work as part of a team * Work with on-site equipment Education and Experience preferred * Bachelor ...

NBT Bank

Affordable Housing Originator

Fairport, NY · On-site

Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a ... Financial and Banking Services : Various banking services benefits and financial planning ...

M&T Bank

Mortgage Originator

Rochester, NY

... at all income levels and peers in a professional manner. Demonstrated ability to work independently ... M&T Bank is committed to fair, competitive, and market-informed pay for our employees. Compensation ...

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Showing results 41-60

All JobsA Work At Bank JobsA Work At Bank Jobs in Rochester, NY

A Work At Bank information

See Rochester, NY salary details

$27.1K

$111.7K

$167.7K

How much do a work at bank jobs pay per year?

As of Aug 11, 2026, the average yearly pay for a work at bank in Rochester, NY is $111,664.00, according to ZipRecruiter salary data. Most workers in this role earn between $82,900.00 and $139,600.00 per year, depending on experience, location, and employer.

What are the types of jobs in a work at bank?

Jobs at a bank include roles such as tellers, customer service representatives, loan officers, branch managers, financial analysts, and compliance officers. These positions require skills in customer service, financial products, and often certifications like a Series 6 or 7 for certain roles. Banks also employ IT specialists, security personnel, and administrative staff to support operations.

What type of job is working at a bank?

Working at a bank typically involves roles such as tellers, customer service representatives, loan officers, and financial analysts. These jobs require strong communication skills, attention to detail, and knowledge of banking products and regulations. Many positions may require relevant certifications or training and often involve working in a customer-focused environment during regular banking hours.

What's the best job in a bank?

The best job in a bank depends on individual skills and career goals, but roles such as bank manager, financial analyst, or investment banker are often considered highly prestigious and well-paying. These positions typically require relevant experience, strong analytical skills, and sometimes professional certifications like the CFA or CPA. Advancement opportunities and job satisfaction vary based on personal interests and the bank's size and structure.

What are the positions in a work at bank?

In a bank, common positions include tellers, loan officers, branch managers, customer service representatives, and financial analysts. These roles require different skills and certifications, and employees often work in a team environment with specific responsibilities related to banking operations.
What are popular job titles related to A Work At Bank jobs in Rochester, NY? For A Work At Bank jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching A Work At Bank jobs in Rochester, NY look for? The top searched job categories for A Work At Bank jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for A Work At Bank jobs? Cities near Rochester, NY with the most A Work At Bank job openings:
A Work At Bank jobs near you
Infographic showing various A Work At Bank job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $111,664 per year, or $53.7 per hour.

Customer Experience Agent

Tompkins Community Bank

Batavia, NY • On-site

$18 - $19.50/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago

Tompkins Community Bank rating

8.4

Company rating: 8.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

39th of 171 rated banks

Job description

Overview

Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser complexity that are primarily routine or basic in nature. Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and products for retail customers. As incumbent gains knowledge and experience, the work review, call monitoring and supervision may be reduced.

Responsibilities

  • Responsible for managing inbound calls in a timely manner in a multi-bank environment

  • Receive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital Banking and Business Banking and Treasury Management. Takes care of inbound and outbound calls of a lesser complexity that are primarily routine or basic in nature

  • Demonstrates and promotes a 100% commitment to providing a best in class experience for our internal and external customers

  • Maintain thorough knowledge of company procedures, policies and banking regulations

  • Provide accurate, valid and complete information to customers by using the right methods/tools available

  • Meet personal/customer care center team targets and call handling quotas

  • Follow all company policies and procedures as set forth in the Employee Handbook

  • Performs other related duties as assigned or directed

  • Promotes and cross-sells bank products and services to customers and prospects; actively participates in department digital referral program

  • Work rotating shifts, weekends and holidays as required. Schedule subject to change based on needs of the department and customer demand

Qualifications

  • A minimum of one (1) year banking or related customer service experience

  • Proficient reading, writing, grammar and mathematics skills; proficient interpersonal relations and communication skills and a high analytical ability

  • Must be assertive with the ability to influence others. Effective verbal and written communication skills

  • Able to work in a fast-paced, multiple-task environment with a high-disruption rate

  • Resolve conflict with minimum negative impact on all parties

  • Work independently, prioritize work in order to meet goals in all areas

  • Must be a self-starter, with forward-thinking capabilities, and demonstrate good organizational skills

  • Proficient in Microsoft Word and Excel.

  • Care Center software experience is desirable

Benefits

  • Medical

  • Dental

  • Vision

  • 401(k) Match

  • Profit Sharing

  • Paid Time Off

  • 11 Holidays

  • Tuition Reimbursement

  • Free Parking throughout Tompkins Community Bank

  • Employee Referrals

EEO Statement

Tompkins is committed to a policy of Equal Employment Opportunity ("EEO") with respect to all team members and applicants for employment and a work environment free from discrimination (including unlawful harassment) based on race, color, religion, sex, sexual orientation, transgender status, gender non-conformity, gender identity, gender expression, national origin, age, marital status, domestic violence victim status, disability, predisposing genetic characteristics, military or veteran status or status in any group protected by federal, state, or local law.

For more information, please click here. (https://jjk-ecomm-llpmc-prod.s3.us-east-2.amazonaws.com/posters/federal/FED-E-B-EEOC-FMLA-POLY_49654.pdf)

#communitybank

#LI-hybrid

Pay Range

USD $18.00 - USD $19.50 /Hr.

What Tompkins Community Bank employees say

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