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A Tier 1 Operator Jobs (NOW HIRING)

Gotham Greens

Packhouse Operator

Davis, CA · On-site

$18/hr

Greenhouse/Packhouse Operator (Labeler) and Runner Areas of Responsibility: Tier 1 * Start up and ... Capable of fulfilling role of a Tier 1 Packer/Sorter. * Additional duties as assigned.

Huntsman

Operator TIER 1

Los Angeles, CA · On-site

$35/hr

: Production Operator Huntsman is seeking a Production Operator supporting the Advanced Materials ... As a flexible and motivated team member, you will operate plant equipment and chemical processes ...

PPS-HPS

Die Cast Machine Operator

Twinsburg, OH · On-site

$16 - $18.75/hr

We are a tier one manufacturing facility looking for machine operators to join our team. Control your destiny in a full-time career with UNBELIEVABLE advancement opportunities with an international ...

PPS-HPS

Die Cast Machine Operator (3rd Shift)

Twinsburg, OH

$16 - $19.25/hr

We are a tier one manufacturing facility looking for machine operators to join our team. Control your destiny in a full-time career with UNBELIEVABLE advancement opportunities with an international ...

Agemark

IT Tier 2 Field Technician

Hickory, NC

Function as a subject matter expert for Tier 1 Technicians. Field Visits and On-site Support ... Expertise in installing and configuring operating systems and software applications. * In-depth ...

Chenega MIOS SBU

Tier 1 Help Desk Analyst

Arlington, VA · On-site

$23.50 - $32.25/hr

They are seeking a Tier 1 Help Desk Analyst to provide first-level support, troubleshoot issues ... operating difficulties. • Recommend systems modifications to reduce user problems. • Provide ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing ... The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ...

Magna5

Tier 1 Systems Engineer - On Site

Birmingham, AL · On-site

$60K - $68K/yr

Tier 1 Engineer, End User Support About the Role As a member of the Support Center team, a Tier 1 ... A strong work ethic and a proven track record of attendance is essential. The expectation is that ...

CraneWorks, Inc

CRANE OPERATOR TIER 1

Theodore, AL · On-site

CraneWorks is seeking a motivated and dependable Crane Operator . The Crane Operator should be able ... CraneWorks is recognized as one of the top 50 crane companies on the American Crane and Transport ...

CraneWorks, Inc

CRANE OPERATOR TIER 1

La Vergne, TN · On-site

CraneWorks is seeking a motivated and dependable Crane Operator . The Crane Operator should be able ... CraneWorks is recognized as one of the top 50 crane companies on the American Crane and Transport ...

Crane Works

CRANE OPERATOR TIER 1

Mobile, AL · On-site

Crane Operator CraneWorks is seeking a motivated and dependable Crane Operator. The Crane Operator ... CraneWorks is recognized as one of the top 50 crane companies on the American Crane and Transport ...

WEBIT Services

Tier 1 Technician

Naperville, IL · On-site

As a member of our employee-owner community, you'll play a critical role in delivering exceptional ... Basic working knowledge of Windows 10 and 11 operating systems, Microsoft 365, and networking ...

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How much do a tier 1 operator jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for a tier 1 operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.
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A Tier 1 Operator jobs near you
Tier 1 Customer Service Analyst

Tier 1 Customer Service Analyst

EXECUTIVE 1 HOLDING COMPANY

Mclean, VA

$17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Job description

Transparency matters! While we’re not actively hiring for a Tier 1 Customer Service Analyst at this moment, we’re always excited to connect with talented IT Specialists. If you’re interested in being part of our journey, we’d love to hear from you! Please do apply and we’ll reach out to you in the near future when this position becomes available.

Responsibilities: 

The Tier 1 Customer Service Analyst will:

  • Provide first-tier customer-facing support for tickets received via multiple contact channels including telephone, web, in-person, walk-up, and email
  • Accurately document and report all incidents and service requests received
  • Resolve incidents and service requests on the first contact where possible, escalate to Tier 2 when advanced troubleshooting is required
  • Provide desk-side visits to end users if remote assistance is not possible or effective
  • Track the total-life cycle of all tickets and tasks related to employee/contractor on-boarding, off-boarding, and organizational changes
  • Follow up with task owners to ensure tasks are completed prior to a new employee's start date
  • Issue and set up new/loaner IT equipment for end users, ship to remote sites as needed
  • Image and re-image new and repurposed PCs
  • Perform light technical writing and data entry, and assist with documentation management and updates to support internal processes and knowledge base articles
  • Work on-site daily with the government customer and HumanTouch leadership
  • Work an 8-hour shift between the hours of 6 AM and 7 PM, Monday through Friday

Work Experience Requirements

Tier 1 Customer Service Analysts should possess excellent customer service skills, problem-solving skills, and a broad understanding of the relationships between hardware and software applications. Must have the ability to support and troubleshoot end-user IT equipment such as laptops and docking stations, conference room equipment, network and personal printers, wireless devices, computer monitors, mobile devices, and assorted peripheral devices.

Other Requirements

  • High School Diploma or GED
  • Strong verbal and written communication skills
  • Authorized to work in the United States
  • Ability to pass a Moderate Background Investigation
  • Ability to pass a SAMHSA Drug Screening test

Additional Education, Certifications, or Experience Required

  • Prior experience supporting an IT Help Desk as a Tier I Analyst or similar role

Benefits: 

  • Medical, Dental and Vision Coverage 
  • 401(k) Matching 
  • PTO

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