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A Tier 1 Operator Jobs (NOW HIRING)

Gotham Greens

Packhouse Operator

Davis, CA · On-site

$18/hr

Greenhouse/Packhouse Operator (Labeler) and Runner Areas of Responsibility: Tier 1 * Start up and ... Capable of fulfilling role of a Tier 1 Packer/Sorter. * Additional duties as assigned.

TEEMA

Help Desk Specialist I - Tier 1 Support

Orlando, FL · On-site

$45K - $47K/yr

Join a collaborative technical support team providing frontline assistance to external users, business partners, and government stakeholders in a 24/7/365 operations setting. As a Tier 1 Help Desk ...

Hazen and Sawyer

Tier 1 IT Support Specialist

Manhattan, NY · On-site

$55K - $68K/yr

Hazen and Sawyer is seeking a Tier 1 IT Support Specialist to join our Information Technology team ... In-depth knowledge of Microsoft Windows based client operating systems. * In-depth knowledge in ...

JASONS COMPUTER SERVICES

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Tier 1 Computer Technician/Desktop Support

Easton, MD · On-site

$20 - $25/hr

As a Tier 1 Computer Repair and Desktop Support Technician, you will play an integral role in ensuring the efficient operation of our clients' IT systems, with a focus on both Windows and MacOS ...

JASONS COMPUTER SERVICES

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Tier 1 Computer Technician/Desktop Support

Easton, MD · On-site

$20 - $25/hr

As a Tier 1 Computer Repair and Desktop Support Technician, you will play an integral role in ensuring the efficient operation of our clients' IT systems, with a focus on both Windows and MacOS ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing ... The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing ... The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ...

Goldbelt, Inc.

NOC Operator Tier 1

Honolulu, HI · On-site

$30.35/hr

Nisga'a Tek ensures mission assurance and execution for customers and warfighters. Providing ... The Tier 1 NOC Operator provides around-the-clock monitoring, fault detection, and incident ...

CraneWorks, Inc

CRANE OPERATOR TIER 1

La Vergne, TN · On-site

CraneWorks is seeking a motivated and dependable Crane Operator . The Crane Operator should be able ... CraneWorks is recognized as one of the top 50 crane companies on the American Crane and Transport ...

CraneWorks

CRANE OPERATOR TIER 1

La Vergne, TN · On-site

Description CraneWorks is seeking a motivated and dependable Crane Operator . The Crane Operator ... CraneWorks is recognized as one of the top 50 crane companies on the American Crane and Transport ...

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How much do a tier 1 operator jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for a tier 1 operator in the United States is $20.34, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $22.84 per hour, depending on experience, location, and employer.
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Tier 1 Tech Support Technician

John Staurulakis, LLC

Madison, MS

$30K - $38K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

JSI invites you to join our team as a Tier 1 Tech Support Technician on our Contact Center team in Madison, Mississippi, where you'll play a critical role in advancing broadband and telecommunications initiatives that expand connectivity and drive digital inclusion-while advancing your career within a mission-driven, growth-focused organization. 
 
Position Overview: 
As a Tier 1 Tech Support Technician, you will be responsible for answering inbound tech support calls to troubleshoot, investigate, and resolve customers' peripheral related problems. In this role, you will collaborate with our Contact Center team to provide essential technical support to our partners' customers in a professional, friendly and efficient manner. Your weekly work schedule will consist of four, 10-hour days, typically including one weekend day. 
  • Provide essential Tier 1 support to customers in a professional and customary manner.  
  • Answer inbound tech support calls and make outbound calls to customers as needed. 
  • Thoroughly troubleshoot, investigate, and resolve customers' peripheral related problems. 
  • Keep detailed notes of all work performed on customers' peripherals. 
  • Manage and monitor the ticketing queue ensuring that all customer support requests are handled in a quick, thorough, and efficient manner. 
  • Maintain 90% QA (quality assurance) ratings. 
  • Work on other ongoing and short-term projects as outlined by management.
 Required Qualifications: 
  • High school diploma or equivalent. 
  • Excellent communication, both verbal and written and proficient in English.
  • Proficient knowledge of computer systems and networks, encompassing the ability to diagnose and resolve issues related to both hardware and network functionalities.
  • Ability to manage time and effectively prioritize numerous projects at one time.
  • Willingness to solve complicated problems and see projects through to completion.
Preferred Qualifications:
  • 1+ years of experience in a technical support role.
  • 1+ years of experience in a contact center environment handling high volume of calls.
Physical Requirements/Working Conditions: 
  • Must be able to sit for long periods of time and use computer keyboard and/or mouse, while viewing computer screen.
  • Regularly requires manual dexterity, visual activity, verbal communication, and auditory skills. 
  • Competitive salary + performance-based bonuses.
  • Comprehensive benefits package (medical, dental, vision, 401(k)).
  • Generous PTO and travel support.
  • Ongoing professional development and educational opportunities.

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