Position Overview:
The Accounts Receivable & Sales Coordinator is responsible for managing day-to-day receivables, payment application, customer account accuracy, and cross-functional coordination between sales and accounting. This role ensures timely collections, clean ledger integrity, and operational efficiency across invoicing and payment workflows.
Key Responsibilities:
1. Accounts Receivable Management
- Maintain and update accurate Accounts Receivable (A/R) records
- Monitor aging reports and track overdue balances
- Flag high-risk or delinquent accounts for escalation
2. Payment Application & Reconciliation
- Apply incoming payments (ACH, wire, check, etc.) to correct invoices
- Match payments with supporting documentation (invoice numbers, remittance, etc.)
- Resolve unapplied or misapplied payments
- Assist in daily/weekly cash reconciliation processes
- Ensure clean audit trail for all transactions
3. Invoice & Sales Coordination
- Work closely with Invoicing Team and Sales Team to ensure:
- Accurate invoicing to maintain a precise A/R report every week
- Alignment between sales activity and receivables
- Identify discrepancies between invoices, returns, and payments
- Assist in resolving disputes related to billing
4. Sales Returns & Adjustments
- Process and track sales returns
- Ensure returns are applied to correct invoices (Follow Sales Return SOP)
- Coordinate with internal teams to avoid misapplication (FIFO issues, pricing differences, etc.)
- Highlight potential financial impact from incorrect applications
5. Customer Account Management
- Maintain clean and organized customer ledgers
- Review account history for inconsistencies
- Communicate professionally with customers regarding:
- Payment status
- Account discrepancies
- Required documentation
6. Process Improvement & Compliance
- Follow internal credit and collections policies
Qualifications:
- 2+ years’ experience in Accounts Receivable or similar accounting role
- Strong understanding of invoicing, collections, and payment application
- Proficiency in Microsoft Excel (including basic formulas, data organization, and reconciliation support) along with all Microsoft Office applications, and OneDrive.
- High attention to detail and accuracy
- Strong organizational and communication skills
- Ability to work cross-functionally with sales and accounting teams
- Experience with ERP/accounting systems (QBO familiarity is a plus, but not required)
Reporting Structure:
- Reports directly to: Head of Finance Team or Owner
- Works closely with: Sales Team, Accounting Team, and Operations
What This Role Does NOT Handle:
- No management of QuickBooks (QB)
- No preparation of financial statements
Fast-growing, B2B jewelry wholesale company specializing in gold and diamonds across the USA.