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Chick-fil-A Chick-fil-A Marketing Director

Falls Village, 6701 Falls of Neuse Rd, Raleigh, NC 27615

Six Forks & Strickland, 8661 Six Forks Rd, Raleigh, NC 27615

About Our Leadership Team

We are an organization that strives for excellence and desires to create a remarkable experience for guests and our team. We have a reputation for developing many of our directors into successful careers as Chick-fil-A Owner/Operators in places like California, Georgia, Illinois, Minnesota, North and South Carolina, Texas, and Wisconsin. We accomplish this through our leadership development program that emphasizes personal growth and allows directors to play a pivotal role in the influence and decision making of a multi-million dollar business.

Overview of Role

The Chick-fil-A Marketing Director is responsible for overseeing the marketing strategy, including: creating and implementing a marketing plan, organizing and executing events, managing social media campaigns, monitoring restaurant signage, and coordinating donation requests. Apply to this role if you love marketing and connecting with your local community.

Position Type:

• In Person
• Full-time, 40 hours per week

Our Benefits Include:

• Paid Leadership Training and Development
• 10 Days Paid Time Off Annually
• 401(k) Plan with Employer Match - after 1 year full-time
• Health Insurance - Medical, Dental, Vision, and other supplemental plans available
• 100% Meal Discount when working, 50% Off Meal Discount when not working
• 1 Meal for Director's Spouse and Children per month
• $250 Annual Catering Credit
• Uniform Allotment - varies based on role
• Classic Planet Fitness Reimbursement
• Audible Reimbursement up to 1 book per month
• Scholarship Opportunities are available each year
• Employee Assistance Program (Free Counseling Services)

Chick-fil-A Marketing Director Responsibilities:

• Work alongside our current Marketing Director to ensure all responsibilities below are fulfilled.
• Develop and execute the marketing plan and budget, aligning with business objectives and target audience.
• Plan and manage all aspects of in restaurant events, including our annual fundraiser - Ella's Race - and monthly Family Nights.
• Develop and Implement a comprehensive social media strategy, creating engaging content and managing online platforms to enhance brand visibility and customer engagement. Check out our instagram profile @mychickfila.
• Monitor social media channels, respond to customer inquiries, and manage the online reputation of the restaurant effectively.
• Oversee the creation, placement, and maintenance of all restaurant signage.
• Lead community outreach, seek local event opportunities, and build lasting local relationships with our community, which can include donation requests and attending events.
• Drive catering and outside sales growth through proactive engagement.
• Maintain vision alignment with the Operator and leadership team
• Assist with day-to-day business operations from 11 AM - 2 PM
• Perform additional duties and responsibilities as assigned or required to meet the needs of the position

Qualifications:

• Bachelor Degree in Marketing and/or other Business Degree
• 1-3 years of marketing experience preferred
• Cheerful attitude that reflects responsibility, accountability, service, and excellence
• Exceptional time management skills
• Proven ability to recognize strengths and passions in others
• Desire to create a positive impact on our local community
• Able to multi-task in a fast-paced, high volume environment
• Excellent verbal and written communication, interpersonal, teamwork, and leadership skills
• Customer service oriented
• Self-starter, creative, and flexible
• Servant spirit with a strong sense of stewardship

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.