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Person County Pavilion

1600 Durham Road, Roxboro, NC 27573

We are an organization committed to excellence and passionate about creating a remarkable experience for both our guests and our team. Join Chick-fil-A at Person County Pavilion as our Marketing Director, where your creativity, leadership, and marketing talents can make a meaningful impact on our restaurant and local community.

This is more than a job—it’s an opportunity to grow as a leader, develop your marketing expertise, build meaningful community relationships, and help shape the Chick-fil-A experience. We have a strong reputation for developing our leaders and helping them build successful careers.

The Marketing Director leads the restaurant’s local marketing strategy, community engagement, events, social media, promotions, and sales-growth initiatives. This role requires a creative, organized, relationship-focused leader who can take ownership of projects from planning through execution while maintaining alignment with the Operator and leadership team.

• In Person
• Full-time, 40 hours per week
• Monday–Friday, 8-hour shift
• Day shift
• Holidays and special events as needed
• Assist with day-to-day operations approximately 11 AM–2 PM

• Develop and execute the marketing plan and budget in alignment with business goals and target audiences.
• Oversee Spotlight and digital campaigns, promotions, and marketing analytics.
• Ensure all POP, signage, reader boards, table numbers, promotional materials, flags, and seasonal décor are accurate, professional, and in place on time.
• Approve social media posts, in-store promotions, and reader board messaging.
• Order and maintain marketing supplies, including BOGs, Mini-Moos, stickers, gift cards, hats, giveaways, catering forms, and marketing request forms.
• Maintain marketing files, documents, calendars, and records in OneDrive.
• Assist Milan with annual and quarterly marketing goals and maintain vision alignment with the Operator and leadership team.

• Develop and execute social media strategy and content.
• Capture photos and videos of guests, team members, events, and community involvement.
• Work with the Social Media Specialist on content, website updates, events, trends, and sponsorship requirements.
• Monitor and respond to social media messages and help manage the restaurant’s online reputation.
• Review social media and marketing analytics and communicate results to Brandon and Milan biweekly or monthly.

• Build and maintain relationships with local schools, churches, businesses, first responders, community organizations, and other partners.
• Coordinate food and monetary donation requests and maintain records of community support.
• Identify and coordinate outside community events, sponsorships, and partnerships, including golf tournaments, WinShape, school sponsorships, and other local opportunities.
• Plan and execute in-store events such as Family Nights, First Responders Night, Daddy-Daughter Date Night, and other special events.
• Support Chick-fil-A tentpole events such as Sunshine Days, Summer of Cows, and Seasons of Sharing.
• Coordinate Chick-fil-A Cow scheduling for community and in-store events.
• Communicate event needs with Milan, Brandon, scheduling, and truck leaders.
• Coordinate holiday promotions, Christmas décor, flags, and other seasonal marketing initiatives.

• Drive catering and outside sales through proactive community and business engagement.
• Assist with major catering events and partnerships, including Duke, Aisin, Pollywood, and other key accounts.
• Manage catering order forms, pricing updates, scheduling, deliveries, training, systems, and processes.
• Coordinate school deliveries, pricing, schools, and delivery drivers.
• Work with Milan on major catering opportunities and strategies to grow sales.

• Monitor CARES and guest call-in forms, communicate trends, and help resolve guest concerns.
• Guest/CARES communication with Milan
• Operations concerns with Latoya
• People concerns with Brandon
• Support team member engagement, celebrations, outings, retirements, Mother's Day, Father's Day, and other team initiatives.
• Support sampling rollouts, market giveaways, App Scan motivation/scoring, and other guest engagement initiatives.
• Assist with deliveries, trades, in-store needs, and major marketing events.

• Maintain the marketing budget and track spending.
• Maintain records of community events, sponsorships, donations, campaigns, and past marketing initiatives.
• Keep marketing and promotional materials stocked and professionally presented.
• Maintain the conference room calendar and Operator Contest scoring.
• Coordinate with the leadership team and complete additional responsibilities as needed to meet the needs of the position.

• Bachelor's degree in Marketing, Business, Communications, or related field preferred.
• 1–3 years of marketing experience preferred.
• Strong communication, organization, time management, and leadership skills.
• Creative, proactive, flexible, and able to multitask in a fast-paced environment.
• Customer-service oriented with a strong desire to create a positive community impact.
• Ability to build relationships and recognize the strengths and passions of others.
• Self-starter with strong attention to detail and follow-through.
• Servant spirit with a strong sense of stewardship.
• Cheerful attitude reflecting responsibility, accountability, service, and excellence.

• Paid Leadership Training and Development
• 10 Days Paid Time Off Annually
• 401(k) Plan with Employer Match after 1 year full-time
• Medical, Dental, Vision, and supplemental insurance options
• 100% Meal Discount when working
• Uniform Allotment
• Annual Scholarship Opportunities
• Employee Assistance Program with free counseling services
• Mileage reimbursement

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.