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911 Jobs in Virginia (NOW HIRING)

Roanoke County, VA

Communications Officer I

Roanoke, VA · On-site

$45K/yr

Because 911 never closes, we serve as a vital link between the citizens of Roanoke County and other services provided, including utility companies. You will perform technical work, ensuring the ...

Security Guard Services

Security Guard Officer

Richmond, VA

$15.75 - $18.75/hr

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers, identifying risks and notifying appropriate management authority or 911 ...

Security Guard Services

Security Guard Officer

Richmond, VA

$15.75 - $18.75/hr

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers, identifying risks and notifying appropriate management authority or 911 ...

Security Guard Services

Security Guard Officer

Norfolk, VA

$15.50 - $18.50/hr

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers, identifying risks and notifying appropriate management authority or 911 ...

Security Guard Services

Security Guard Officer

Norfolk, VA

$15.50 - $18.50/hr

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers, identifying risks and notifying appropriate management authority or 911 ...

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How much do 911 jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for 911 in Virginia is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $29.09 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a 911 dispatcher?

To thrive as a 911 Dispatcher, you need strong multitasking abilities, quick decision-making, and a high school diploma or equivalent, with additional specialized training often required. Familiarity with computer-aided dispatch (CAD) systems, radio communications equipment, and emergency response protocols is essential. Outstanding communication skills, emotional resilience, and the ability to remain calm under pressure make a dispatcher stand out. These skills ensure accurate, timely emergency response and the safety of both callers and first responders in high-stress situations.

What is a 911 operator?

911 operators, also known as emergency dispatchers, are professionals who answer emergency calls and coordinate responses for police, fire, and medical services. They are trained to quickly gather critical information from callers, assess the situation, and dispatch the appropriate help. 911 operators play a vital role in public safety by remaining calm under pressure, providing instructions to callers, and ensuring emergency responders arrive as quickly as possible.

What is the difference between 911 vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
CertificationsBasic dispatch training, CPR certificationSimilar certifications, often includes emergency medical training
Work EnvironmentEmergency call centers, public safety agenciesDispatch centers, emergency response agencies
Job RoleAnswering emergency calls, dispatching servicesCoordinating response teams, managing dispatch logistics
Industry UsagePublic safety, law enforcement, fire departmentsEmergency services, ambulance, fire, police

While both roles involve coordinating emergency responses, a 911 operator primarily answers emergency calls and dispatches services, whereas an emergency dispatcher manages the logistics of response teams. The roles often overlap, but the dispatcher may have broader responsibilities in coordinating multiple agencies.

How do you get a job as a 911 operator?

To become a 911 operator, candidates typically need a high school diploma or equivalent, pass a background check, and complete emergency dispatch training. Strong communication skills, the ability to remain calm under pressure, and proficiency with computer-aided dispatch systems are essential for the role.

What are common challenges faced by 911 dispatchers, and how can new hires prepare for them?

911 dispatchers often face high-pressure situations where quick thinking and clear communication are critical. Common challenges include handling multiple emergency calls at once, managing distressing or emotional callers, and coordinating effectively with police, fire, and medical units. New hires can prepare by developing strong multitasking skills, practicing active listening, and familiarizing themselves with local protocols. Supportive training and mentorship are typically provided, but resilience and adaptability are key to thriving in this role.

What are the most commonly searched types of 911 jobs in Virginia?

The most popular types of 911 jobs in Virginia are:

What cities in Virginia are hiring for 911 jobs?

Cities in Virginia with the most 911 job openings:

911 jobs near you
Infographic showing various 911 job openings in Virginia as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,606 per year, or $25.3 per hour.

Senior Computer Systems Engineer / Architect - Winchester, VA

Jobsonboard

Stephens City, VA

$56.50 - $72.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Position Summary

We are seeking a senior-level Systems Engineer to support Enhanced 9-1-1 (E-911) implementation activities associated with Army Voice Modernization. Based full-time at our headquarters in Winchester, VA, this position provides systems engineering and IP network support focused on emergency services routing, location information provisioning, interoperability coordination, and technical risk reduction supporting Army Public Safety Answering Point (PSAP) connectivity. In this critical position, you will help modernize emergency communications in support of Army installations worldwide.

APPLICATION DEADLINE :06.10.2026 candidates who has strong interest in this position are expected to join meeting within a day.

Duties and ResponsibilitiesSystems Engineering and Architecture Support
  • Coordinate provisioning activities with Government and Prime Contractor stakeholders.
  • Provide systems engineering support for emergency communications integration.
  • Conduct architecture reviews, interface analysis, and technical assessments.
  • Manage issue escalation, risk identification, and mitigation planning.
IP Network Engineering and Routing
  • Analyze routing dependencies, interconnection performance, and SIP call path issues associated with E-911 call delivery.
  • Support DISA VISP location provisioning and record validation.
  • Assist in resolving location discrepancies impacting emergency call routing.
  • Deliver technical recommendations and risk assessments.
Position Details & Work Schedule
  • Job Type: Direct Hire
  • Job Function: Information Technology
  • Industry: Defense & Space
  • Experience Level: Mid-Senior
  • Schedule: Monday through Friday, 8:30 a.m. to 5:00 p.m. EST.
  • Location: Winchester, VA 22601
  • Work Location: 100% On-site. To ensure a collaborative working environment, this position requires being on-site 5 days a week at our headquarters in Winchester, VA.
  • Relocation Assistance: Yes
QualificationsMinimum Qualifications (Required)
  • Clearance: Active Secret clearance.
  • Experience: 10+ years of systems engineering or network engineering experience.
  • Network Expertise: 5+ years of IP routing and enterprise communications experience.
  • Technical Skills: Deep experience with SIP/VoIP technologies and utilizing the Wireshark tool.
  • Domain Experience: Proven experience supporting E-911 / NG911 environments as well as DoD or Federal networks.
  • Education: Bachelor's degree in Engineering, Telecommunications, Computer Science, or equivalent experience.
Preferred Qualifications
  • Familiarity with DISA VISP.
  • Experience with Army VMOD.
  • Experience with PSAP interconnection.
  • Active Cisco certifications (CCNP/CCIE).
Total Rewards

In addition to a competitive salary (commensurate with experience), a robust benefits package is offered to support you and your family, including:

  • Paid Time Off (PTO), Paid Holidays, and Bereavement Leave.
  • Comprehensive Medical, Dental, and Vision benefits.
  • Disability and Life Insurance.
  • Employee Assistance Program (EAP).
  • 401(k) retirement plan.