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911 Jobs in Virginia (NOW HIRING)

General Description The Emergency Communications Officer will work in a high-stress, fast paced environment answering 911 emergency calls, non-emergency call, and handling in person requests for ...

911 Dispatcher

King William, VA · On-site

$44K/yr

Maintains working knowledge of operating procedures of agencies served by 911 center; * Utilizes computer data base for mapping, data collection and computer aided dispatch; * Performs related tasks ...

About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer-helping ...

About Axon 911 Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer-helping ...

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911 information

See Virginia salary details

$15

$25

$40

How much do 911 jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for 911 in Virginia is $25.29, according to ZipRecruiter salary data. Most workers in this role earn between $19.33 and $29.09 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as a 911 dispatcher?

To thrive as a 911 Dispatcher, you need strong multitasking abilities, quick decision-making, and a high school diploma or equivalent, with additional specialized training often required. Familiarity with computer-aided dispatch (CAD) systems, radio communications equipment, and emergency response protocols is essential. Outstanding communication skills, emotional resilience, and the ability to remain calm under pressure make a dispatcher stand out. These skills ensure accurate, timely emergency response and the safety of both callers and first responders in high-stress situations.

What is a 911 operator?

911 operators, also known as emergency dispatchers, are professionals who answer emergency calls and coordinate responses for police, fire, and medical services. They are trained to quickly gather critical information from callers, assess the situation, and dispatch the appropriate help. 911 operators play a vital role in public safety by remaining calm under pressure, providing instructions to callers, and ensuring emergency responders arrive as quickly as possible.

What is the difference between 911 vs Emergency Dispatcher?

Aspect911 OperatorEmergency Dispatcher
CertificationsBasic dispatch training, CPR certificationSimilar certifications, often includes emergency medical training
Work EnvironmentEmergency call centers, public safety agenciesDispatch centers, emergency response agencies
Job RoleAnswering emergency calls, dispatching servicesCoordinating response teams, managing dispatch logistics
Industry UsagePublic safety, law enforcement, fire departmentsEmergency services, ambulance, fire, police

While both roles involve coordinating emergency responses, a 911 operator primarily answers emergency calls and dispatches services, whereas an emergency dispatcher manages the logistics of response teams. The roles often overlap, but the dispatcher may have broader responsibilities in coordinating multiple agencies.

How do you get a job as a 911 operator?

To become a 911 operator, candidates typically need a high school diploma or equivalent, pass a background check, and complete emergency dispatch training. Strong communication skills, the ability to remain calm under pressure, and proficiency with computer-aided dispatch systems are essential for the role.

What are common challenges faced by 911 dispatchers, and how can new hires prepare for them?

911 dispatchers often face high-pressure situations where quick thinking and clear communication are critical. Common challenges include handling multiple emergency calls at once, managing distressing or emotional callers, and coordinating effectively with police, fire, and medical units. New hires can prepare by developing strong multitasking skills, practicing active listening, and familiarizing themselves with local protocols. Supportive training and mentorship are typically provided, but resilience and adaptability are key to thriving in this role.
What are the most commonly searched types of 911 jobs in Virginia? The most popular types of 911 jobs in Virginia are:
What cities in Virginia are hiring for 911 jobs? Cities in Virginia with the most 911 job openings:
Infographic showing various 911 job openings in Virginia as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% In-person job distribution, with an average salary of $52,606 per year, or $25.3 per hour.

$44K/yr

Full-time

Re-posted 22 days ago


Job description

Welcome to the King William County's Employnment Opportunities Page. King William County encourages the diligent efforts of jobseekers to pursue and sustain gainful employment. As an organization, we understand the importance of meaningful work and intend to foster an environment of productive, qualified, and competent individuals who seek to achieve a common goal.

If this is the first time you are applying using our online job application, you will need to create an account and select a Username and Password. Click on the job title that piques your interest or that relates to your education and experience and then click the "Apply" link. Job postings are subject to be closed at any time by the County, regardless of the postings' status or closing date.

Please ensure that your application shows all relevant education and experience that you possess. Individual jobs may require additional attachments to the application. Incomplete applications may be rejected.

If you would like to be notified when applications are being accepted for any position, click on "Job Alerts" in the menu, select the job title, then click on the 'Subscribe' link to fill out a Job Interest Card. Note: Online applications are stored on a secure site. Only authorized employees and hiring authorities have access to the information submitted.

King William County is an Equal Opportunity Employer and is inclusive of all persons. Employment with the County is not limited by race, ethnicity, class, sex, gender, gender identity, transgender status, marital status, age, sexuality, pregnancy, disability, medical condition, education, spiritual beliefs, creed, culture, tribal affiliations, national origin, political beliefs and/or veteran status. We committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, services, programs and activities.

To request a reasonable accommodation under the Americans with Disabilities Act (ADA), please email the Human Resources department at benefits@kwc.gov or contact us by phone at (804) 769-4968. General Description The Emergency Communications Officer will work in a high-stress, fast paced environment answering 911 emergency calls, non-emergency call, and handling in person requests for service. Communications Officers will receive calls for service and dispatch information simultaneously to emergency first responders

Essential Functions Receives, classifies, processes and dispatches emergency calls; Receives, records and forwards non-emergency calls for service; Receives law enforcement, medical, fire, EMS and related requests; Prepares and maintains computerized and other records and files; Operates radios, telephone switchboard, alarm systems, recording devices and computer terminals; Prepares and maintains data, reports and records; Maintains working knowledge of operating procedures of agencies served by 911 center; Utilizes computer data base for mapping, data collection and computer aided dispatch; Performs related tasks as assigned. Knowledge, Skills, and Abilities Skill in operation of communications systems; Knowledge of radio and teletype procedures; Ability to type/keyboard at a reasonable rate of speed; Ability to speak distinctly and hear clearly; Ability to solve problems within scope of responsibility; Ability to deal courteously with the public in all situations, including under stressful conditions; Ability to operate all communication equipment; Ability to remain calm and respond appropriately in emergency situations. Education, Training, and Experience Must be 18 years of age or older and possess a high school diploma or GED.

Must be able to pass a through background investigation, which includes, but is not limited to driving and criminal history records check, credit history check, and inquiry of character and reputation. Knowledge of and capability to use required equipment, including, but not limited to headsets for communication via phone and radio, use of multiple computers and screens. Clear speaking voice.

Typing speed of 20 words per minute minimum. Ability to read and interpret maps and mapping systems. Must be able to complete required training within selected time.