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911 Engineer Jobs in Springfield, NJ (NOW HIRING)

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911 Engineer information

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$10

$49

$91

How much do 911 engineer jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for 911 engineer in Springfield, NJ is $49.03, according to ZipRecruiter salary data. Most workers in this role earn between $37.31 and $63.32 per hour, depending on experience, location, and employer.

What is a 911 engineer?

911 Engineers are professionals who design, implement, maintain, and troubleshoot the technical systems used in emergency response centers, such as 911 call centers. They ensure that communication networks, software, and hardware supporting emergency calls are reliable and up-to-date. Their role is critical in making sure that emergency calls are received and dispatched without delay or technical errors. 911 Engineers often collaborate with public safety officials, IT specialists, and vendors to optimize and secure these vital systems.

What are the key skills and qualifications needed to thrive as a 911 engineer?

To thrive as a 911 Engineer, you need a solid background in telecommunications, networking, and emergency services technology, often supported by a degree in engineering or related field. Familiarity with Next Generation 911 (NG911) systems, CAD (Computer-Aided Dispatch) software, and relevant certifications such as NENA or APCO are highly valuable. Strong problem-solving skills, attention to detail, and effective communication are critical soft skills for addressing technical challenges and collaborating with public safety officials. These skills ensure reliable emergency response systems and the safety of communities relying on rapid and accurate dispatch services.

What are some common challenges 911 engineers face when maintaining emergency communication systems?

911 Engineers often encounter challenges such as ensuring system reliability during high call volumes, staying current with evolving technologies, and coordinating with multiple agencies for seamless integration of communication networks. Additionally, they must respond promptly to technical issues, sometimes outside regular hours, to minimize downtime. This role also requires navigating strict regulatory standards and handling sensitive information with discretion.

What is the difference between 911 Engineer vs Network Engineer?

Aspect911 EngineerNetwork Engineer
CertificationsFCC, NENA certifications, Emergency Communications certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentEmergency call centers, public safety agenciesCorporate offices, data centers, IT departments
Industry UsagePublic safety, emergency responseIT, telecommunications, networking

While both 911 Engineers and Network Engineers work with communication systems, 911 Engineers focus on designing and maintaining emergency call systems for public safety agencies, requiring specialized certifications. Network Engineers primarily manage and troubleshoot data networks within organizations. The roles differ mainly in their environment and specific technical focus, though both require strong networking knowledge.

What cities near Springfield, NJ are hiring for 911 Engineer jobs?

Cities near Springfield, NJ with the most 911 Engineer job openings:

911 Engineer jobs near you
Infographic showing various 911 Engineer job openings in Springfield, NJ as of August 2026, with employment types broken down into 91% Full Time, 5% Part Time, and 4% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $101,988 per year, or $49 per hour.

Network Communication Engineer / Data center engineer

Centstone

Brooklyn, NY • On-site

Contractor

Re-posted 17 days ago

Job description

Network Communication Engineer / Data center engineer

Work Location: 2MTC, Brooklyn, NY (Local Candidates only)

Interview - in person

Client - NYC Office of Technology and Innovation

Visa - USC/GC

Job Description

Justification: The NYC Office of Technology and Innovation has been tasked with recruiting a Specialist 2, Emergency Communications Engineer. The EC Engineer, reporting to the Director of Emergency Communications, as part of the Public Safety and Emergency Management division, is responsible for providing support for the communication services and technologies that make up the NYC 911 and emergency response services for the residents and visitors of New York City. It is urgent that we fill this role as soon as possible to ensure that there are no impacts to life safety support services or delays with any critical projects.

SCOPE OF SERVICES

•Oversight of vendors supporting emergency communications, telecommunications services, and infrastructure

•Coordinate with 911 Originating Service Providers, neighboring jurisdictions and Emergency Communications Relay Centers

• Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment

• Configure and test Emergency Communications network infrastructure.

•Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York City’s Public Safety Answering Centers

•Technical support for Text-to-911 (TT911) services, including inbound and outbound SMS, MMS and RTT technology and services.

•Technical support and oversight for vendor managed ESInet services and systems

•Technical support for Public Safety Unified Communications systems and services

•Technical support for all emergency point-to-point, alarm relays, automated inbound 911 relays, telematics and third-party 911 communications

•Triage and investigate incidents involving communication, infrastructure, and service failures, including identifying root cause and remediation.

•Technical support for 911 and TT911 test environments within the 911 lab, validate test cases and results.

• Provide Emergency Communication technology asset management support

MANDATORY SKILLS/EXPERIENCE

• 8+ years of experience working in a data center or in the field supporting related work.

• 4+ years of experience in network support, LAN/WAN troubleshooting.

• 4+ years of experience in communications routing, transport and delivery (Wireline, Wireless and VoIP)

• 4+ experience using documentation tools (MS Excel, MS Visio, MS Word, Etc.)

• Working knowledge of networking hardware and topologies

• Working knowledge of telecommunication cabling standards, ability to pull and terminate cabling in a variety of customer environments.

• Working Knowledge of computing systems and hardware

• Experience with LEC circuits termination and turn-up

• Ability to perform physical work related to the job.

• Ability to follow detailed job documents.

• Must be willing to travel within the NYC region to meet customer SLA’s.

• Must be willing to work on-call, after hours and weekends when required

DESIRABLE SKILLS/EXPERIENCE:

• Bachelor's degree from an accredited college in computer science or related area of study

• Strong oral, written, and presentation skills; ability to communicate in a credible and confident manner in clear, concise language.

• Experience with Emergency Communications infrastructure, systems, applications and related technologies

•Knowledge of E911 call routing, selective routing, trunking and location-based routing.

•Knowledge of DMS and ACD systems

•Knowledge of ANI / ALI services and functionality

•Knowledge of 9-1-1 Call Handling Systems

•Knowledge of Land-mobile-radio systems, P25 conventional and trunked networks

•Knowledge of NG9-1-1 ESINET call routing.

•Knowledge of SMS, RTT, TCC routing, SMS aggregation

•Knowledge of GIS and location-based identification systems

 
Regards,
Venkatesh Kulkarni | Sr. Technical Recruiter,
venkatesh.kulkarni@centstone.com 
venkatesh kulkarni | LinkedIn
 
CENTSTONE SERVICES LLC

www.centstone.com

Address: 3400 State Route 35, Suite 9B, Hazlet, New Jersey, 07730 USA

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About Centstone

Sourced by ZipRecruiter

In the dynamic landscape of today’s business environment, flexibility is key. At Centstone, we understand the unique demands of your industry and offer tailored Contract Hiring solutions to empower your organization with the right talent when you need it most.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Hazlet, NJ, US

Year founded

2022

Social media

Facebook

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