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911 Engineer Jobs in Minnesota (NOW HIRING)

Senior Infrastructure Engineer

Center City, MN · On-site

$107K - $145.50K/yr

Open Until Filled Chisago County is seeking a highly skilled Senior Infrastructure Engineer to provide advanced cyber security related services for our interconnected E-911 and CJIS (Criminal Justice ...

Senior Infrastructure Engineer

Center City, MN · On-site

$107K - $145.50K/yr

Open Until Filled Chisago County is seeking a highly skilled Senior Infrastructure Engineer to provide advanced cyber security related services for our interconnected E-911 and CJIS (Criminal Justice ...

CCO-Dispatch/Jailer (FT or PT)

Benson, MN · On-site

$53.23K - $66.48K/yr

Essential Functions Answers all 911 calls and dispatches all emergency response units - fire ... programming; maintain a head count of inmates in custody; keep track of visitors; escort inmates to ...

CCO-Dispatch/Jailer (FT or PT)

Benson, MN · On-site

$53.23K - $66.48K/yr

Essential Functions Answers all 911 calls and dispatches all emergency response units - fire ... programming; maintain a head count of inmates in custody; keep track of visitors; escort inmates to ...

911 Engineer information

What are the key skills and qualifications needed to thrive as a 911 Engineer, and why are they important?

To thrive as a 911 Engineer, you need a solid background in telecommunications, networking, and emergency services technology, often supported by a degree in engineering or related field. Familiarity with Next Generation 911 (NG911) systems, CAD (Computer-Aided Dispatch) software, and relevant certifications such as NENA or APCO are highly valuable. Strong problem-solving skills, attention to detail, and effective communication are critical soft skills for addressing technical challenges and collaborating with public safety officials. These skills ensure reliable emergency response systems and the safety of communities relying on rapid and accurate dispatch services.

What are some common challenges 911 Engineers face when maintaining emergency communication systems?

911 Engineers often encounter challenges such as ensuring system reliability during high call volumes, staying current with evolving technologies, and coordinating with multiple agencies for seamless integration of communication networks. Additionally, they must respond promptly to technical issues, sometimes outside regular hours, to minimize downtime. This role also requires navigating strict regulatory standards and handling sensitive information with discretion.

What are 911 Engineers?

911 Engineers are professionals who design, implement, maintain, and troubleshoot the technical systems used in emergency response centers, such as 911 call centers. They ensure that communication networks, software, and hardware supporting emergency calls are reliable and up-to-date. Their role is critical in making sure that emergency calls are received and dispatched without delay or technical errors. 911 Engineers often collaborate with public safety officials, IT specialists, and vendors to optimize and secure these vital systems.

What is the difference between 911 Engineer vs Network Engineer?

Aspect911 EngineerNetwork Engineer
CertificationsFCC, NENA certifications, Emergency Communications certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentEmergency call centers, public safety agenciesCorporate offices, data centers, IT departments
Industry UsagePublic safety, emergency responseIT, telecommunications, networking

While both 911 Engineers and Network Engineers work with communication systems, 911 Engineers focus on designing and maintaining emergency call systems for public safety agencies, requiring specialized certifications. Network Engineers primarily manage and troubleshoot data networks within organizations. The roles differ mainly in their environment and specific technical focus, though both require strong networking knowledge.

What are popular job titles related to 911 Engineer jobs in Minnesota? For 911 Engineer jobs in Minnesota, the most frequently searched job titles are:
What cities in Minnesota are hiring for 911 Engineer jobs? Cities in Minnesota with the most 911 Engineer job openings:

Senior Infrastructure Engineer

Chisago County

Center City, MN • On-site

$107K - $145.50K/yr

Other

This job post has expired today. Applications are no longer accepted.


Job description

$39.21 to $51.63 DOQ
Closing Date: Open Until Filled
Chisago County is seeking a highly skilled Senior Infrastructure Engineer to provide advanced cyber security related services for our interconnected E-911 and CJIS (Criminal Justice Information Systems) networks. The list below further defines the tasks and requirements as listed in the attached Senior Infrastructure Engineer job description.
Examples of the work are, but not limited to:
1) Cisco firewall configuration and management.
2) Nessus or equivalent vulnerability scanning and remediation.
3) Cisco core routers configuration and management.
4) Cisco switch configuration and management.
5) Patch management.
6) Vulnerability research and remediation for any interconnected equipment or software.
7) Identification of vulnerabilities and remediation for the Chisago County E-911 system.
8) Ability to create detailed technical documentation and reporting.
9) Ability to troubleshoot, maintain and configure layer 3 networking.
10) Experience with hardware / software IDS/IPS technology.
11) Experience with Linux and Microsoft Windows based systems.
12) Experience with VMware server infrastructure.
Please include with your application, documentation detailing your experience with the above list.
JOB TITLE: Senior Infrastructure Engineer
DEPARTMENT: Enterprise Services
DIVISION: IT Services
POSITION STATUS: Full-time, Appointed, Non-union
REPORTS TO: IT Services Manager/DES Management
JOB LOCATION: Chisago County Government, Center City MN
Contributes to the fulfillment of the County mission and vision by planning, designing and maintaining programs, policies, and management systems in all facets of the county computer systems. Provides support of information technology and software application initiatives across the county systems.
NATURE AND SCOPE:
This position works collaboratively with management and staff to achieve appropriate delivery of computer and network objectives to meet the business needs of the County. Under general direction, the position ensures that staff assigned to different facets of the computer network systems performs all procedures necessary to appropriately protect systems and data from intentional or inadvertent access or destruction. Interfaces with user community to understand their IT needs, prepares and recommends draft procedures, and products to accommodate them. Oversees, and is one of the staff responsible for the configuration and management of the core network services and devices. This position provides day to day mentoring to other Infrastructure Services staff. Leads IT projects and assures that the appropriate resources are assigned to the IT projects, as well as coordinates the timelines, deliverables and project schedules.
QUALIFICATIONS & REQUIREMENTS:
A minimum of 6 years of progressive experience in Information Systems is required, with at least 2 years of computer systems security administration experience preferred.
Graduation from high school or equivalent.
Requires a minimum of a two-year certificate in data processing, computer science, microcomputer or related field, and 4 years of experience or:
Seven years of progressive experience in work related directly to Network Security, Microsoft networking, PC's and related technologies; or a combination of experience and college to equal 6 years.
*** Successful completion of a CJIS background check. Must possess a valid driver's license.
SUPERVISION RECEIVED:
Works under the general direction of the IT Services Manager/DES Management
SUPERVISION EXERCISED:
None.
PRINCIPLE ACCOUNTABILITIES:
1) Works with professionalism, integrity, respect and innovation as a member of the Infrastructure Services team within IT Services to deliver service to our customers.
2) Develops and maintains practices to protect the integrity, accuracy, confidentiality and recoverability of data and information across County.
3) Preforms duties as listed in the Infrastructure Engineer job description.
4) Develops, coordinates, and manages security practices standardization, business continuation, service, and security methods, approaches, policies and procedures across the County systems.
5) Works in conjunction with other DES staff to evaluate new applications and systems for use in Chisago County.
6) Interfaces with user community to understand their needs and assists in implementing procedures to accommodate them. Ensures that user community understands and adheres to necessary procedures to maintain security of the county network systems. Oversees the accurate evaluations of the levels of security required.
7) Assists in coordinating and conducting security risk assessments to identify risks and potential corrective actions.
8) Participates in development of procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction.
9) Facilitates a security awareness among staff so that information is treated as an asset and develops and supports training in multiple communities.
10) Maintains a system of management reporting that provides the system with timely and relevant information on all aspects of the computer security function.
11) Communicates directly to DES Management to assist in coordinating issues impacting or conflicting with Local, State, Federal privacy regulations. Researches, communicates and implements local, state and federal statutes as they relate to confidentiality and security of patient information, electronic attestation, and other regulations that impact the electronic storage of protection of information.
12) Leads IT projects and assures that the appropriate resources are assigned to the IT projects, as well as coordinates the timelines, deliverables and project schedules.
13) Provide after hours support of the county supported networks by being part of an on-call rotation.
14) Other duties as assigned.
DISCLOSURE STATEMENT:
The above statements reflect the general details considered necessary to describe the essential functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
QUALIFICATIONS:
Experience
A minimum of 6 years of progressive experience in Information Systems is required, with at least 2 years of computer systems security administration experience preferred.
Education
Graduation from high school or equivalent.
Requires a minimum of a two-year certificate in data processing, computer science, microcomputer or related field, and 4 years of experience or:
Seven years of progressive experience in work related directly to Network Security, Microsoft networking, PC's and related technologies; or a combination of experience and college to equal 6 years.
Knowledge/Skills/Abilities
Must possess strong knowledge of information security management and practice; strong knowledge of applicable laws, regulations, guidelines and professional standards for systems security; strong project management skills; good communication skills; change management skills; demonstrate personal traits of a high level of motivation; team; and place a high value on treating others with dignity and respect.
Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work is primarily performed within the Government Center and satellite offices. Exposures include those noises commonly related to an information center that houses miscellaneous systems, as well as those exposures that may be encountered while working in other departments.
GENERAL STATEMENT:
Applicants for appointment to this position will be required to submit a formal application and may be subject to rating of education and experience, oral interview and/or reference check. Job related tests may be required of any applicant.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of those specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
This job description does not constitute an employment agreement between the employer and employee as is subject to change by the employer as the needs of the employer and requirements of the job change.
Working Conditions
The characteristics listed below are representative of the physical demands, physical agility, sensory requirements, and environmental exposures required by an individual to successfully perform the essential duties of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

  • This classification regularly involves physical agility requirements such as: climbing, stooping, kneeling, crouching, crawling, reaching, pushing, pulling, repetitive motions and manual dexterity.
  • Sensory requirements include standard vision requirements; vocal communication is required for expressing ideas by means of the spoken word; and hearing is required to perceive information at normal spoken word levels.
  • The noise level can range from moderately quiet in the office to loud and noisy in the field.

Physical Exertion (Pounds)
Up to 10
Regular
Up to 25
Occasional
Up to 50
Occasional
Up to 100
Seldom
100 or more
Seldom
Applicants for appointment to this position will be required to submit a formal application and may be subject to rating of education and experience, oral interview and/or reference check, background investigation, criminal history check, drug testing. Job related tests may be required of any applicant. The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. This job description does not constitute an employment agreement between the employer and employee as is subject to change by the employer as the needs of the employer and requirements of the job change.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.