ZipRecruiter

Log In

1

911 Dispatcher Call Center Jobs (NOW HIRING)

Callaway County

911 Dispatcher

Fulton, MO · On-site

$40K/yr

Callaway County Joint Communications (CCJC) is the 24/7 911 answering point and dispatch center ... Are you ready to answer the call? CCJC is accepting applications for a full-time 911 Dispatcher ...

Callaway County

911 Dispatcher

Fulton, MO · On-site

$40K/yr

Callaway County Joint Communications (CCJC) is the 24/7 911 answering point and dispatch center ... Are you ready to answer the call? CCJC is accepting applications for a full-time 911 Dispatcher ...

Franklin County

911 Dispatcher

Union, MO · On-site

$26.50/hr

Maintains knowledge and understanding of the street/location systems as well as call categories and ... Work is performed in a communications center and involves sitting for extended periods of time ...

Valparaiso

Part-time 911 dispatcher

Valparaiso, IN · On-site

Operating 24/7/365 out of the VUPD 911 Center at 813 LaPorte Ave, dispatchers support community ... call boxes. Non-Emergency Communication: During after hours, dispatch service calls for Facility ...

City of Salina, KS

911 Dispatcher

Salina, KS · On-site

$46K - $48K/yr

Training for the 911 Dispatcher position is conducted by seasoned professionals, offering a ... For needed accommodations, please call 785-309-5745 Office or 785-309-5747 TDD Number between the ...

Addison Group

Dispatcher Call Center Agent

Dallas, TX · On-site

$21 - $23/hr

Dispatcher / Call Center Agent Location: Dallas, TX Work Schedule: 10-hour shifts, 40-hour week Type of Employment: Contract to Hire Compensation: $21 - $23 / Hour Industry: Energy / Gas Benefits:

Summit County, CO

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

Regular Full-Time Department: 911 Center Opening Date: 06/03/2025 Description Serves as a ... For questions regarding the position, please call Dispatch at 970-668-8600 and ask to speak with a ...

City of Winter Garden

911 Dispatcher

Winter Garden, FL · On-site

$22.26/hr

911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for experienced ... Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone ...

City Of Winter Garden

911 Dispatcher

Winter Garden, FL · On-site

$22.26/hr

Description 911 Dispatcher - Public Safety Telecommunicator Sign-on Bonus of up to $5,000.00 for ... Assists Public Safety Call Takers, when needed, with answering emergency and non-emergency phone ...

Summit County Government (CO)

911 Dispatcher

Frisco, CO · On-site

$35.38 - $50.89/hr

Participates in ongoing projects within the dispatch center. Performs related duties as assigned ... For questions regarding the position, please call Dispatch at 970-668-8600 and ask to speak with a ...

King William County

911 Dispatcher

King William, VA · On-site

$44K/yr

... 911 emergency calls, non-emergency call, and handling in person requests for service ... Maintains working knowledge of operating procedures of agencies served by 911 center; Utilizes ...

IXP Corporation

911 Dispatcher

Danbury, CT · On-site

$25.01 - $30.45/hr

... call screening protocols, and responding to those calls by dispatching the appropriate public ... The Telecommunicator will report directly to the Center Manager. Essential Functions amp;

next page

Showing results 1-20

All JobsGovernment JobsEmergency Services Jobs911 Operator Jobs911 Dispatcher Call Center Jobs

911 Dispatcher Call Center information

See salary details

$13

$19

$28

How much do 911 dispatcher call center jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for 911 dispatcher call center in the United States is $19.32, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.67 per hour, depending on experience, location, and employer.

What is a 911 dispatcher call center?

911 dispatcher call center jobs involve answering emergency calls and dispatching the appropriate emergency services, such as police, fire, or medical personnel. Dispatchers must quickly gather essential information from callers, remain calm under pressure, and communicate clearly with both callers and emergency responders. They play a critical role in ensuring public safety by coordinating emergency response efforts and providing instructions to callers until help arrives.

What are the key skills and qualifications needed to thrive as a 911 dispatcher call center operator, and why are they important?

To thrive as a 911 Dispatcher, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with specialized training or certification often required. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency response protocols is essential. Excellent communication, emotional resilience, and the ability to remain calm under pressure are crucial soft skills for this role. These abilities ensure timely, accurate information flow and effective coordination of emergency services, directly impacting public safety.

What are some common challenges 911 dispatchers face during high-stress emergency situations, and how are they supported in managing these challenges?

911 Dispatchers often encounter high-stress scenarios where quick decision-making and clear communication are crucial. They may handle multiple emergencies simultaneously, which requires focus and the ability to remain calm under pressure. Many call centers provide ongoing training, access to stress management resources, and peer support systems to help dispatchers cope with the emotional demands of the job. Additionally, supervisors and team leads are usually available for guidance and debriefing after particularly intense calls, ensuring dispatchers have the support they need.

What is the difference between 911 Dispatcher Call Center vs Emergency Dispatcher?

Aspect911 Dispatcher Call CenterEmergency Dispatcher
CertificationsEmergency Medical Dispatch (EMD), CPR, dispatcher certificationSimilar certifications, often including EMD and CPR
Work EnvironmentPublic safety call centers handling emergency callsPublic safety agencies, dispatching emergency services
Employer & IndustryPolice, fire, EMS agenciesPolice, fire, EMS agencies
Job FocusAnswering emergency calls, dispatching servicesDispatching emergency responders based on calls

Both roles involve handling emergency calls and dispatching services, often within the same agencies. The main difference is that a 911 Dispatcher Call Center specifically refers to the call-taking and dispatching process at the 911 center, while an Emergency Dispatcher may also include dispatching for other emergency services or non-911 related dispatch tasks. Both positions require similar certifications and work environments, making them closely related in the public safety industry.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher can be competitive, as it requires passing written exams, background checks, and sometimes psychological evaluations. Candidates often need strong communication skills, the ability to handle stressful situations, and relevant certifications or training to improve their chances of being hired.

What cities are hiring for 911 Dispatcher Call Center jobs?

Cities with the most 911 Dispatcher Call Center job openings:

What states have the most 911 Dispatcher Call Center jobs?

States with the most job openings for 911 Dispatcher Call Center jobs include:

    911 Dispatcher Call Center jobs near you

    911 Dispatcher

    Fulton, MO • On-site

    Callaway County
    Public Administration • 1 - 10 employees
    Learn more about Callaway Countyexternal

    $40K/yr

    Full-time

    Medical, Life, Retirement, PTO

    Re-posted 19 days ago

    Job description

    Callaway County Joint Communications (CCJC) is the 24/7 911 answering point and dispatch center serving Callaway County, MO. Our 911 Dispatchers are the 'first' first responders and provide a calm voice in the midst of chaos. We are proud to serve our friends and neighbors, to be there to answer their call for help, and to get them the medical, fire, or law enforcement response that they need. Are you ready to answer the call?

    CCJC is accepting applications for a full-time 911 Dispatcher position. The starting salary for this position is $40,000 annually, or $19.23 per hour, and comes with a full benefits package, including free health insurance, two retirement programs, paid vacation/sick/holiday leave, life insurance, and more. After a successful training period, employees may receive up to a $2,000 annual salary increase, at the discretion of the 911 Director.

    CCJC is located at 1201 State Road O, Fulton, MO 65251. This is a 24/7 operation and offers two shifts: 5:00am - 5:00pm 5:00pm - 5:00am.

    This is an entry-level position with paid training provided.

    Callaway County is an Equal Opportunity Employer.


    Responsibilities

    The job duties include, but are not limited to:

    • Receives and processes 911 calls, including both emergency and non-emergency calls for Police, Fire, and Emergency Medical Services (EMS).
    • Determines the appropriate call types and course of action based on the nature of the calls.
    • Receives incident reports, including emergency calls through 911, and simultaneously enter information into the computer-aided dispatch system.
    • Operates public safety dispatching equipment for multiple jurisdictions and agencies.
    • Monitors radio on ongoing basis, responding as needed.
    • Accesses statewide unified law enforcement system (MULES) to run tags, send messages, enter warrants, stolen vehicles, missing persons, etc.
    Requirements
    • Applicant must be at least 18 years of age.
    • Applicant must possess high school diploma or equivalent.
    • Applicant must pass pre-employment drug screen.
    • Applicant must pass pre-employment criminal background screen.
    • Applicant must pass pre-employment CritiCall test, which tracks the applicant's ability to multitask, handle stressful situations, and typing skill. Applicants must type at least 35 WPM.
    • Applicant must complete CCJC application. YOU WILL BE EMAILED AN APPLICATION WHEN YOU CLICK TO APPLY. ONLY APPLICANTS THAT COMPLETE AN APPLICATION WILL BE CONSIDERED FOR THE POSITION.
    Benefits
    Paid Time Off (PTO)###Health Insurance###Life Insurance###Hands on Training###Career Growth Opportunities###Retirement Plan###Employee Assistance Program (EAP)###Employee Discounts###