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911 Dispatch Jobs in Wisconsin (NOW HIRING)

Bell Ambulance

Dispatch Call Taker

Milwaukee, WI · On-site

Dispatch Call Taker Bell Ambulance is a progressive, client-oriented company devoted to providing ... We are a certified and contracted provider in the City of Milwaukee 911 system. We receive more ...

shawano

Dispatch - Telecommunicator

Shawano, WI

... emergency 911 and non-emergency situations. -Receive calls for service, collect necessary ... Dispatch and associated modules for record-keeping; acts as a primary point for data entry to ...

City of Waukesha

Dispatcher

Waukesha, WI

$56K - $67K/yr

... 911 calls. Enters information in to the Computer Aided Dispatch (CAD) Computer system. Utilizes Phoenix computer system to review reports and CAD entries, check for previous history of calls to ...

City of Waukesha, WI

Dispatcher

Waukesha, WI · On-site

$56K - $67K/yr

... 911 calls. * Enters information in to the Computer Aided Dispatch (CAD) Computer system. * Utilizes Phoenix computer system to review reports and CAD entries, check for previous history of calls to ...

City of West Allis

PT Dispatcher

Milwaukee, WI · On-site

$26.18 - $32/hr

Some duties include receiving 911 calls and non-emergency calls for police, fire, and emergency medical services. Dispatchers regularly utilize phones, radio equipment, Computer-Aided Dispatch (CAD) ...

Sawyer

Dispatch

Hayward, WI · On-site

The Transit Dispatcher is responsible for providing a variety of public transportation information to the passengers, the public and other public agencies; provide quality customer service, schedule ...

Motorola Solutions

WI · On-site

$180 - $200/hr

Deep understanding of SOC/GSOC environments or high-tempo operations centers (e.g., logistics, 911 dispatch, IT NOC). (You understand "alert fatigue" and "time-to-resolution)* Technical Fluency:

Sawyer County; WI

9-1-1 Dispatcher

Hayward, WI · On-site

Sheriff's Department SUPERVISOR: 911 Supervisor GENERAL DESCRIPTION The Dispatcher is responsible for receiving and processing incoming telephone and radio communications, accurately documenting ...

Wisconsin

Student Police Dispatcher

Stevens Point, WI · On-site

$16/hr

They will learn how to enter incident information into CAD (Computer Aided Dispatch) system and how ... We do not answer 911 but we do work closely with the Portage County Comm Center to get the help ...

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How much do 911 dispatch jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for 911 dispatch in Wisconsin is $25.75, according to ZipRecruiter salary data. Most workers in this role earn between $19.66 and $29.62 per hour, depending on experience, location, and employer.

What is a 911 dispatcher?

911 dispatchers, also known as emergency dispatchers or public safety telecommunicators, are professionals who answer emergency and non-emergency calls for assistance. They gather critical information from callers, determine the appropriate response, and dispatch police, fire, or medical services as needed. Dispatchers remain in communication with callers to provide instructions and updates until help arrives. Their role is crucial in ensuring that emergency responders are directed quickly and accurately to those in need.

What are the key skills and qualifications needed to thrive as a 911 dispatcher?

To excel as a 911 Dispatcher, you need strong decision-making, multitasking, and communication skills, typically supported by a high school diploma, background check, and specialized dispatcher training. Familiarity with computer-aided dispatch (CAD) systems, radio communication technology, and emergency response protocols is crucial. Emotional resilience, active listening, and the ability to remain calm under pressure are standout soft skills in this role. These abilities are vital for ensuring efficient emergency response, clear information relay, and public safety during high-stress situations.

What are some common challenges faced by 911 dispatchers and how are they addressed on the job?

911 dispatchers often encounter high-pressure situations, such as handling multiple emergency calls simultaneously or managing emotionally charged conversations. These challenges are addressed through comprehensive training, ongoing support from supervisors, and access to mental health resources. Team collaboration is crucial, as dispatchers regularly coordinate with law enforcement, fire, and medical responders to ensure effective communication and rapid response. Many organizations also offer debriefing sessions and peer support programs to help manage stress and maintain resilience.

What is the difference between 911 Dispatch vs Emergency Dispatcher?

Aspect911 DispatchEmergency Dispatcher
Required CredentialsHigh school diploma, dispatcher certification, CPR/First AidHigh school diploma, dispatcher certification, CPR/First Aid
Work EnvironmentEmergency call centers, police, fire, EMS agenciesEmergency call centers, police, fire, EMS agencies
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government
Common Search Intent911 Dispatch vs Emergency Dispatcher911 Dispatch vs Emergency Dispatcher

Both 911 Dispatch and Emergency Dispatcher roles involve handling emergency calls, coordinating response teams, and require similar certifications. The terms are often used interchangeably, but '911 Dispatch' specifically refers to emergency call centers handling 911 calls, while 'Emergency Dispatcher' can include dispatching for various emergency services. Both positions are vital in public safety and share similar work environments and qualifications.

How long does it take to become a 911 dispatcher?

Becoming a 911 dispatcher typically requires completing a training program that lasts from a few weeks to several months, depending on the department's requirements. Candidates often need to pass background checks, obtain certifications such as CPR and emergency medical dispatch, and develop skills in communication and multitasking during on-the-job training. The overall process can take from 3 to 6 months before fully qualifying for the role.

Is it hard to be hired as a 911 dispatcher?

Becoming a 911 dispatcher typically requires passing a written exam, background check, and training program, with some agencies preferring candidates with prior emergency services experience or certifications. The hiring process can be competitive due to the importance of the role and the need for strong communication and multitasking skills.

What cities in Wisconsin are hiring for 911 Dispatch jobs?

Cities in Wisconsin with the most 911 Dispatch job openings:

911 Dispatch jobs near you
Infographic showing various 911 Dispatch job openings in Wisconsin as of August 2026, with employment types broken down into 79% Full Time, 16% Part Time, and 5% Temporary. Highlights an 100% In-person job distribution, with an average salary of $53,557 per year, or $25.7 per hour.

Medical Communications/Dispatch

Gundersen Health System

La Crosse, WI • On-site

$20.50/hr

Full-time

Medical, Retirement, PTO

Re-posted 7 days ago

Gundersen Health System rating

6.7

Company rating: 6.7 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

532nd of 891 rated healthcare providers

Job description

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today.
Scheduled Weekly Hours:
36
We're not just filling positions, we're building careers. At Emplify Health, we care for our teams, while they care for their communities. Whether you are just starting out or looking for a change, Emplify Health supports you now and into the future. Join us and find out how a little empathy changes everything.
We are seeking a skilled and service driven Medical Communications Specialist to join our team! In this role, you will support medical communications operations by dispatching ground and air medical transport, coordinating with internal and external partners, and facilitating patient transfer communications. You'll play an essential role in supporting safe, efficient patient movement across the region!
What's Available:
  • .9 FTE (36 hours weekly), full-time, benefit eligible
  • Schedule: three 12-hour shifts a week, every 3rd weekend availability required
  • Location: La Crosse, WI
  • Starting pay of $20.50+ more for experience!
  • Shift differentials: PM Shift $1.00, Night Shift $2.00, Weekend $1.50

What You'll Do:
  • Receive and manage emergency and non-emergency transport requests; dispatch appropriate ground or air medical resources based on established protocols.
  • Monitor public safety and EMS activity in the region and coordinate with 911 centers and external agencies as needed.
  • Facilitate communication, transfers, consults, and referrals between providers and clinicians.
  • Train new staff, collaborate with internal teams, and serve as a knowledgeable resource for patient flow and transfer processes.
  • Assist with patient logistics, scheduling support, and system communication to ensure coordinated and timely care.

What You'll Need:
  • High School Diploma or equivalency
  • 1 year of experience using multiline phones, radio dispatch equipment, or computer aided dispatching systems
  • Emergency Medical Dispatcher (EMD) certification within one year of hire

What You'll Get:
  • Starting pay of $20.50+ more for experience and shift diffrentials!
  • Top-notch benefits: 401(k) with matching, paid time off, competitive health insurance, wellness programs to keep you and your family healthy, tuition reimbursement, and more
  • Career Growth/CDC - Growth opportunities and access to Emplify Health's Career Development Center to help you navigate your career

Emplify Health, a partnership of Bellin Health and Gundersen Health System, is a leading not-for-profit, patient-centered healthcare network based in Green Bay and La Crosse, Wisconsin. With 11 hospitals and over 100 clinics, we serve 67 cities across Wisconsin, Iowa, Minnesota, and Michigan's Upper Peninsula. Join us in making a meaningful difference in the lives of our patients and communities.
Equal Opportunity Employer
If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.
We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.
Equal Opportunity Employer

What Gundersen Health System employees say

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About Gundersen Health System

Sourced by ZipRecruiter

Gundersen Health System is an award winning, physician-led, integrated healthcare system employing nearly 900+ clinicians. Our mission is to distinguish ourselves through excellence in patient care, education, research and improved health in the communities we serve. A rewarding practice and an excellent quality of life awaits.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

La Crosse, WI, US

Year founded

1891

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