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9 1 1 Operator Jobs (NOW HIRING)

Kane County Government

9-1-1 Telecommunicator

Kane, IL · On-site

$59K/yr

As a 9-1-1 Telecommunicator, you will be the critical first point of contact for citizens requesting emergency assistance. This fast-paced position is responsible for answering 9-1-1 and non ...

Hamilton County 9-1-1

Telecommunicator Trainee

Dalton, GA · On-site

$19.27/hr

In an emergency, all help starts with 9-1-1. Our telecommunicators receive and dispatch emergency requests to law enforcement agencies, fire departments, and emergency medical services. While the ...

North American Stainless

Bar Turner 1 Operator

Ghent, KY · On-site

$15.75 - $20.75/hr

GENERAL The Bar Turner 1 Operator is responsible for all the functions as listed below. Operation ... 9. Time sheets 10. Time off request 11. Accident/incident reports 12. Product ID and parking 13.

Luzerne County

PSAP Supervisor

Wilkes Barre, PA

$56K/yr

Confirm that 9-1-1 call-taking and dispatching are in accordance with Departmental Standard Operating Procedures. Schedule the breaks and lunches of Telecommunicators and Telecommunicator Specialists ...

Seneca Foods

Forklift B 1 1 1 1

Rochester, MN · On-site

$28.17/hr

Seneca Foods is one of North America's leading providers of packaged fruits and vegetables with facilities located throughout the United States. Our high quality products are primarily sourced from ...

Tenaris

$1.50/hr

Logistic Operator - Bay City, TX LOCATION: Bay City - Texas - USA DEPARTMENT: OTHERS HR CONTACT: FLEMING LAURA Schedule: **Rotation** * 401(k) matching * Dental insurance * Flexible spending account

Adecco

Operator 1

Spearfish, SD

$23/hr

Minimum of 1 year of general manufacturing or production experience preferred. * 1-2 years of experience as a Solmax Operator preferred. * Certified Forklift Operator required. * Ability to read ...

Marino\WARE

Operator 1

East Chicago, IN · On-site

The production operators are responsible for operating his/her line, safely and efficiently. They ... Operate one product line (Accessory 2 of 3 machines), including ability to gauge and adjust, and ...

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9 1 1 Operator information

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How much do 9 1 1 operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for 9 1 1 operator in the United States is $19.51, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $20.91 per hour, depending on experience, location, and employer.

What is a 9 1 1 operator?

A 9 1 1 Operator, also known as an emergency dispatcher, is a professional who answers emergency calls and coordinates the appropriate response from police, fire, or medical services. They gather critical information from callers, provide instructions before help arrives, and ensure that the right resources are sent to the scene as quickly as possible. 9 1 1 Operators must remain calm under pressure and communicate clearly to help save lives and keep the public safe.

What are the key skills and qualifications needed to thrive as a 9 1 1 operator?

To thrive as a 911 Operator, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with some agencies requiring additional specialized training or certifications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency communication protocols is essential. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are crucial for efficiently managing emergency calls, ensuring accurate information transfer, and providing critical support during high-stress situations.

What are some common challenges 9 1 1 operators face during their shifts, and how are they supported in handling high-stress situations?

9 1 1 Operators often encounter high-stress situations, such as handling life-and-death emergencies, distressed callers, or rapidly shifting priorities. These challenges require quick thinking, emotional resilience, and effective communication. Most dispatch centers provide comprehensive training, peer support, and access to counseling services to help operators manage work-related stress. Additionally, operators usually work as part of a close-knit team, allowing them to debrief with colleagues and supervisors after particularly difficult calls.

What is the difference between 9 1 1 Operator vs Emergency Dispatcher?

Aspect9 1 1 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, emergency communication training
Work EnvironmentCall centers, emergency call centersEmergency response centers, police, fire, EMS dispatch
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government

Both roles involve handling emergency calls, but 9 1 1 Operators primarily answer incoming calls and gather initial information, while Emergency Dispatchers actively coordinate emergency response units. The main difference lies in their specific responsibilities within emergency communication systems.

How much do 9 1 1 operators make?

9-1-1 operators typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced operators or those in high-cost areas can earn higher wages, often supplemented with shift differentials and benefits.

Is becoming a 911 operator worth it?

A 911 operator is a critical emergency response role that requires strong communication skills, the ability to remain calm under pressure, and often involves shift work. The job can be rewarding for those interested in public service, but it also involves high stress and emotional demands, which should be considered when evaluating its worth.

Is it hard to get a job as a 911 operator?

Becoming a 911 operator typically requires completing a training program, passing a background check, and demonstrating strong communication and multitasking skills. Competition can vary by location, but candidates often need relevant certifications and experience in emergency communication or related fields.

What cities are hiring for 9 1 1 Operator jobs?

Cities with the most 9 1 1 Operator job openings:

What states have the most 9 1 1 Operator jobs?

States with the most job openings for 9 1 1 Operator jobs include:

What are popular job titles related to 9 1 1 Operator jobs?

For 9 1 1 Operator jobs, the most frequently searched job titles are:

Infographic showing various 9 1 1 Operator job openings in the United States as of August 2026, with employment types broken down into 39% Full Time, 59% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,576 per year, or $19.5 per hour.

9-1-1 Telecommunicator

Kane, IL • On-site

Kane County Government
1 - 5K employees
Learn more about Kane County Governmentexternal

$59K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Skills Testing Dates for Applicants:
8/12/26 - 2pm
9/16/26 - 2pm
10/14/26 - 2pm
11/19/26 - 2pm
12/16/26 - 2pm
KaneComm is a multi-jurisdictional dispatch center responsible for the dispatch services for eight police departments, seven fire departments, Kane County Court Services, and the Kane County Office of Emergency Management. In 2025, KaneComm answered 119,189 emergency and non-emergency telephone calls and dispatched 96,135 calls for service.
As a 9-1-1 Telecommunicator, you will be the critical first point of contact for citizens requesting emergency assistance. This fast-paced position is responsible for answering 9-1-1 and non-emergency calls, gathering and documenting critical information, dispatching police, fire, and EMS personnel, monitoring radio communications and providing pre-arrival medical (EMD) instructions when needed.
Key Responsibilities
  • Answer and process emergency and non-emergency calls
  • Dispatch police, fire, and EMS units using a Computer-Aided Dispatch (CAD) system
  • Monitor multiple radio channels and talk groups and maintain communications with fire and police personnel
  • Accurately document incident information and provide timely updates
  • Provide pre-arrival medical instructions in accordance with established protocols
  • Work effectively in a high-stress, team-oriented environment while maintaining professionalism,

Material and Equipment Used
Computer- Aided Dispatch System Records Systems General Office equipment Radio equipment Digital Voice Recording equipment 9-1-1 Telephone System
Minimum Qualifications
  • Must be 18 years of age at the time of hire
  • High school diploma or GED
  • Ability to type 35 words per minute or greater
  • Successfully complete the hiring process, including applicant testing, oral interview, background investigation, psychological examination, physical examination, and drug screening.
  • Ability to obtain all required certifications during the training process.

KaneComm is a 24 hour, 7 days a week operation and all applicants must have the ability to work days, afternoons, midnights, weekends, holidays, and overtime as needed.
Working Conditions
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Mobility to work in a typical office setting and use standard office equipment; stamina to remain seated for extended periods of time; strength to lift and carry up to 10 pounds; vision to read printed materials and a computer screen, and hearing and speech to communicate in person, over the telephone and over the radio. Work is performed in a high call volume emergency dispatch environment, where there is limited opportunity for physical movement and the dispatcher must remain alert and responsive while observing computer display screen for uninterrupted periods of time; may be subject to extended work periods without relief, periods of high call volume, and stressful situations.
Benefits:
Salary is based on experience, qualifications and completion of training
Group Health/Dental insurance
Life Insurance
IMRF Pension
Paid Holiday, Vacation and Sick Time
Represented by The Policeman's Benevolent Labor and Committee (PBLC)
Qualified applicants will be contacted with testing information. Please do not contact the Emergency Communications Center directly with inquiries regarding employment opportunities. Applicants must submit to a criminal background check. EEO Employer/Program. Auxiliary aids are available to individuals with disabilities upon request.

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