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9 1 1 Operator Jobs in Quebec (NOW HIRING)

CA$175K - CA$228K/yr

Next Generation 9-1-1 (NG9-1-1) Core Services: Infrastructure including ESInet, NGCS, and 4G/5G call routing. Position Summary: Allerium seeks an accomplished and mission-driven Vice President of ...

The physical ability to lift mail items weighing up to 22.7 kg (50 lb) and carry items weighing up to 15.9 kg (35 lb) regularly throughout the day * The ability to work in all types of weather * The ...

CA$175K - CA$228K/yr

Services principaux de nouvelle génération 9-1-1 (NG9-1-1) : Infrastructure incluant ESInet, NGCS et routage d'appels 4G/5G. Résumé du poste : Allerium recherche un vice-président des ventes ...

Forklift Operator

Fort Pierce, FL · On-site

$20 - $24/hr

A-1 Global Holdings, Inc. is a technology-driven building solutions company and parent organization ... The Forklift Operator is responsible for the safe and efficient movement, loading, unloading ...

Soutenir le centre operationnel lors de changements de produits (Type 1) * Effectuer des ... affaires de 9,8 milliards de dollars en 2022. Pour plus d'informations, visitez le site www ...

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9 1 1 Operator information

What is a 9 1 1 operator?

A 9 1 1 Operator, also known as an emergency dispatcher, is a professional who answers emergency calls and coordinates the appropriate response from police, fire, or medical services. They gather critical information from callers, provide instructions before help arrives, and ensure that the right resources are sent to the scene as quickly as possible. 9 1 1 Operators must remain calm under pressure and communicate clearly to help save lives and keep the public safe.

What are the key skills and qualifications needed to thrive as a 9 1 1 operator?

To thrive as a 911 Operator, you need strong multitasking abilities, quick decision-making skills, and a high school diploma or equivalent, with some agencies requiring additional specialized training or certifications. Familiarity with computer-aided dispatch (CAD) systems, radio equipment, and emergency communication protocols is essential. Exceptional communication, emotional resilience, and the ability to remain calm under pressure are standout soft skills in this role. These qualities are crucial for efficiently managing emergency calls, ensuring accurate information transfer, and providing critical support during high-stress situations.

What are some common challenges 9 1 1 operators face during their shifts, and how are they supported in handling high-stress situations?

9 1 1 Operators often encounter high-stress situations, such as handling life-and-death emergencies, distressed callers, or rapidly shifting priorities. These challenges require quick thinking, emotional resilience, and effective communication. Most dispatch centers provide comprehensive training, peer support, and access to counseling services to help operators manage work-related stress. Additionally, operators usually work as part of a close-knit team, allowing them to debrief with colleagues and supervisors after particularly difficult calls.

What is the difference between 9 1 1 Operator vs Emergency Dispatcher?

Aspect9 1 1 OperatorEmergency Dispatcher
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, emergency communication training
Work EnvironmentCall centers, emergency call centersEmergency response centers, police, fire, EMS dispatch
Employer & IndustryPublic safety agencies, governmentPublic safety agencies, government

Both roles involve handling emergency calls, but 9 1 1 Operators primarily answer incoming calls and gather initial information, while Emergency Dispatchers actively coordinate emergency response units. The main difference lies in their specific responsibilities within emergency communication systems.

How much do 9 1 1 operators make?

9-1-1 operators typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Entry-level positions may start lower, while experienced operators or those in high-cost areas can earn higher wages, often supplemented with shift differentials and benefits.

Is becoming a 911 operator worth it?

A 911 operator is a critical emergency response role that requires strong communication skills, the ability to remain calm under pressure, and often involves shift work. The job can be rewarding for those interested in public service, but it also involves high stress and emotional demands, which should be considered when evaluating its worth.

Is it hard to get a job as a 911 operator?

Becoming a 911 operator typically requires completing a training program, passing a background check, and demonstrating strong communication and multitasking skills. Competition can vary by location, but candidates often need relevant certifications and experience in emergency communication or related fields.

What cities in Quebec are hiring for 9 1 1 Operator jobs?

Cities in Quebec with the most 9 1 1 Operator job openings:

Infographic showing various 9 1 1 Operator job openings in Quebec as of August 2026, with employment types broken down into 49% Full Time, 49% Part Time, 1% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Systems Designer II

Gatineau, QC • On-site

Full-time

Re-posted 29 days ago


Job description

Job Title: System Designer II 

Reports To: Senior Manager, Engineering, Systems

Department: System Engineering

Revision Date: 8/27/2026 

Location: Gatineau, QC

Level: S3

 

Company Overview:

Comtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.

Purpose:

The Hardware & System Designer is responsible for designing, evaluating, implementing and integrating electronic systems, components and/or integrated circuits into Allerium’s Agency Call Handling Solutions products. He is also responsible for the design, prototyping, selection, integration and lifecycle management of various components used to implement complex telecommunications systems, business applications, or networking products.

 

Responsibilities:

  • Participate in all phases of product development: from design ideas, implementation, simulation, re-spin and release to production using standard industry tools.
  • Design verification and regulatory testing.
  • Write required design documentation and test plan.
  • Handle mechanical, reliability, integrity and/or compliance aspects related to the designed product.
  • Interpret requirements and sources, evaluate and select components and materials, ensuring required interoperability.
  • Contribute to system architecture design and assist with product prototyping.
  • Conduct detailed analysis of defined system specifications.
  • Define system specifications and qualification tests.
  • Develop and document designs that meet applicable standards.
  • Select, qualify and integrate 3rd party equipment and software.
  • Integrate and test complex features.
  • Test and troubleshoot embedded systems including custom hardware and RTOS.
  • Integrate and design software for communications equipment on Windows Operating Systems.
  • Analyze and resolve complex problems (multi-components, multi-disciplinary or intermittent in nature).
  • Contribute to decisions on architecture and selection of technologies.
  • Attend meetings, report progress, take technical leadership and ownership of assigned design work.

Requirements:

  • Minimum of 5 years of lifecycle management experience in a similar role.
  • Experience in designing electronic circuits.
  • Experience in IP and network protocols.
  • RTOS and Embedded systems experience is an asset.
  • Keen interest in real-time programming, communication protocols, client-server, command and control telecommunication systems.
  • Excellent understanding of Hardware Development and product lifecycle.
  • Excellent verbal and written communication skills (English, French an asset).
  • Able to commit and comply with timelines and budget.

Education:

  • University Degree in Electrical Engineering, Computer Engineering, or Computer Science


This position requires compliance with Allerium’s drug-free workplace program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements. 

The pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location. 

Allerium is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.


 

Titre de poste : Concepteur de systèmes II 

Relevant à : Gestionnaire principal, Ingénierie, Systèmes

Département : Génie des systèmes

Date de révision : 27/08/2026 

Emplacement : Gatineau, QC

Niveau : S3

 

Aperçu de l'entreprise :

Comtech Telecommunications Corp. est une entreprise technologique mondiale de premier plan offrant des solutions de réseaux terrestres et sans fil, des services d'urgence 9-1-1 de nouvelle génération, des technologies de communication par satellite et spatiales, ainsi que des capacités cloud-native à des clients commerciaux et gouvernementaux partout dans le monde. Notre culture unique d'innovation et d'autonomisation des employés libère une passion infatigable pour la réussite client. Avec de nombreuses installations situées dans des corridors technologiques à travers les États-Unis et le monde, Comtech met à profit sa présence mondiale, son leadership technologique et des décennies d'expérience pour créer les solutions de communication les plus innovantes au monde. Pour plus d'informations, veuillez visiter www.comtech.com.

Objectif : 

Le concepteur matériel et système est responsable de la conception, de l'évaluation, de la mise en œuvre et de l'intégration des systèmes électroniques, composants et/ou circuits intégrés dans les produits Agency Call Handling Solutions d'Allerium. Il est également responsable de la conception, du prototypage, de la sélection, de l'intégration et de la gestion du cycle de vie de divers composants utilisés pour mettre en œuvre des systèmes de télécommunications complexes, des applications d'affaires ou des produits réseau.

 

Responsabilités :

  • Participer à toutes les phases du développement du produit : des idées de conception, à la mise en œuvre, à la simulation, au re-spin et à la sortie jusqu'à la production en utilisant des outils standards de l'industrie.
  • Vérification de conception et tests réglementaires.
  • Rédigez la documentation de conception requise et le plan de test.
  • Gérer les aspects mécaniques, de fiabilité, d'intégrité et/ou de conformité liés au produit conçu.
  • Interpréter les exigences et les sources, évaluer et sélectionner les composants et matériaux afin d'assurer l'interopérabilité requise.
  • Contribuer à la conception de l'architecture système et aider au prototypage des produits.
  • Effectuer une analyse détaillée des spécifications définies du système.
  • Définir les spécifications du système et les tests de qualification.
  • Développer et documenter des conceptions qui respectent les normes applicables.
  • Sélectionner, qualifier et intégrer l'équipement et les logiciels tiers.
  • Intégrer et tester des fonctionnalités complexes.
  • Tester et dépanner les systèmes embarqués, y compris le matériel personnalisé et les RTOS.
  • Intégrer et concevoir des logiciels pour l'équipement de communication sur les systèmes d'exploitation Windows.
  • Analyser et résoudre des problèmes complexes (multi-composants, multidisciplinaires ou intermittents).
  • Contribuer aux décisions sur l'architecture et le choix des technologies.
  • Assistez aux réunions, faites un rapport sur les progrès, assumez le leadership technique et assumez la responsabilité du travail de conception assigné.

Exigences :

  • Minimum 5 ans d'expérience en gestion du cycle de vie dans un rôle similaire.
  • Expérience en conception de circuits électroniques.
  • Expérience en IP et protocoles réseau.
  • L'expérience en RTOS et systèmes embarqués est un atout.
  • Un vif intérêt pour la programmation en temps réel, les protocoles de communication, les systèmes client-serveur, et les systèmes de télécommunications de commande et de contrôle.
  • Excellente compréhension du développement matériel et du cycle de vie des produits.
  • Excellentes compétences en communication orale et écrite (anglais, français sont un atout).
  • Capable de s'engager et de respecter les délais et le budget.

Éducation :

  • Diplôme universitaire en génie électrique, génie informatique ou informatique


Ce poste exige la conformité au programme de milieu de travail sans médicaments d'Allerium. Les candidats doivent réussir un dépistage de drogues préalable à l'embauche comme condition d'embauche. Les employés peuvent être soumis à des soupçons aléatoires et raisonnables, ainsi qu'à des tests post-incident. La consommation illégale de drogues — y compris la marijuana, peu importe la loi provinciale — est disqualifiante selon les directives fédérales et les exigences du DoD DFARS.

La fourchette salariale reflète le salaire de base attendu pour ce poste. La rémunération finale sera basée sur le rôle, le niveau, les compétences, l'expérience et la localisation géographique.

Allerium est un employeur offrant l'égalité des chances. Les candidats qualifiés seront considérés pour un emploi sans distinction de race, couleur, religion, sexe, origine nationale, statut de vétéran protégé en situation de handicap ou autres caractéristiques protégées par la loi.