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811 Dig Jobs in Georgia (NOW HIRING)

Liberty

Specialist II, Damage Protection

Columbus, GA · On-site

A comprehensive cross-bore remediation & avoidance program, regional excavator dig safely education ... 811 program, and the basics of natural gas safety. This will include crowd sizes upwards of 300 ...

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811 Dig information

See Georgia salary details

$8

$22

$43

How much do 811 dig jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for 811 dig in Georgia is $22.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $24.95 per hour, depending on experience, location, and employer.

What are the main responsibilities of an 811 dig technician?

An 811 Dig technician's typical day involves receiving dig requests, reviewing site plans, and traveling to work sites to locate and mark underground utilities such as gas, electric, water, and telecommunications lines. You’ll use specialized locating equipment to accurately determine utility locations, apply color-coded markings, and document findings for excavation teams. The role requires regular interaction with construction crews, property owners, and utility providers to ensure safety and compliance with regulations. This position often involves outdoor work in various weather conditions and requires strong organizational skills to manage multiple assignments efficiently.

What are the key skills and qualifications needed to thrive in the 811 dig position?

To excel as an 811 Dig technician (also known as a utility locator), you need strong attention to detail, understanding of utility layouts, and typically a high school diploma or equivalent. Familiarity with electromagnetic locating equipment, mapping software, and sometimes certification through organizations like NULCA are common requirements. Excellent observation, communication skills, and the ability to work independently outdoors make candidates stand out. These competencies ensure safe, precise identification of underground utilities to prevent costly or hazardous damage during excavation projects.

What are the most commonly searched types of 811 Dig jobs in Georgia? The most popular types of 811 Dig jobs in Georgia are:
What are popular job titles related to 811 Dig jobs in Georgia? For 811 Dig jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching 811 Dig jobs in Georgia look for? The top searched job categories for 811 Dig jobs in Georgia are:
What cities in Georgia are hiring for 811 Dig jobs? Cities in Georgia with the most 811 Dig job openings:
811 Dig jobs near you
Infographic showing various 811 Dig job openings in Georgia as of August 2026, with employment types broken down into 85% Full Time, 11% Part Time, 2% Temporary, and 2% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,489 per year, or $22.4 per hour.

Seasonal Customer Service Representative

Georgia 811

Duluth, GA • On-site

$17/hr

Full-time

PTO

Re-posted 8 days ago

Job description

Georgia 811 is a communication system established to provide one telephone number for excavating contractors and the general public notify utilities of their intent to use mechanized and/or non-mechanized equipment for excavation, tunneling, grading, boring, blasting, demolition or any similar work. This one call system provides the participating utility members an opportunity to locate and identify their underground facilities. We are a non-profit association funded by our member utilities and located outside of Atlanta in Duluth, GA. Learn more about the company on www.georgia811.com.
Why Georgia 811? We're a Top Workplace in Atlanta!
Georgia 811 is proud to be recognized as an Atlanta Journal-Constitution Top Workplace, an honor based entirely on employee feedback. This recognition reflects our commitment to a positive, supportive workplace culture where employees feel valued, respected, and empowered to succeed.
Position Summary: Answer calls from members, contractors, and the public during peak season to produce accurate and high quality locate requests and other notifications in accordance with Georgia 811 business plans and state laws. This position is an integral part of protecting utilities from damage and excavators from harm. This is a temporary, seasonal position to support peak call volumes.
Responsibilities:
  • Answer a high volume of phone calls in a timely manner
  • Route calls to appropriate departments, teams or staff members when necessary
  • Provide superior customer service and meet quality requirements based on explicit criteria set forth by Georgia 811
  • Educate callers on the process of locating facilities and handle calls involving damage to utilities, emergencies, etc.
  • Document and verify all call information according to standard operating procedures
  • Research required information using available resources, when appropriate
  • Act as a liaison between the public and the utility facility members by submitting locate tickets detailing the dig site location, contact information, etc.
  • Troubleshoot caller issues and complaints by determining if there can be an immediate resolution to an issue or if that issue should be escalated to supervisor
  • Understand and adhere to Georgia 811 policies that pertain to PTO, attendance, dress code, etc.
  • Attend training and performance meetings as required
  • Help maintain communication equipment and report problems with equipment to the supervisor
  • Other duties as assigned

Supervisory Responsibility: This position does not have any supervisory responsibilities.
Position Type and Travel:
  • This is a temporary, seasonal full-time position expected to last six (6) months or less, based on business needs, and does not guarantee continued employment beyond the seasonal period.
  • Schedules may include
    extended hours or evenings based on business needs.
  • Overtime may be expected during peak periods.
  • Travel to the Duluth office is required on occasion.

Qualifications:
  • Minimum of 1 year experience in a busy customer service contact center environment
  • Basic reading, writing, and math skills required. This is normally acquired through a high school diploma or equivalent.
  • Strong listening and interpersonal skills
  • Must be friendly, confident, energetic and patient
  • Must have a positive attitude and be self-motivating
  • The offered customer service should be of highest quality - articulate, accurate, polite and competent
  • Duties require professional verbal and written communication skills and the ability to type 35 WPM
  • Computer literate with the ability to learn customer service software applications and working knowledge of Microsoft Office (Word, Excel, Outlook, etc.)
  • Ability to read and interpret maps and computer-based mapping systems a must
  • Highly adaptable to change and ability to grasp complex instructions in a quick and efficient manner
  • Excellent organizational and time management skills
  • Maintain a positive demeanor at all times and remain calm under pressure
  • Must have reliable transportation to Duluth, GA
  • Fluency in Spanish, as well as English, is preference

Physical Requirements:
  • Ability to sit, stand, and walk for extended periods of time.
  • Repetitive motions may also be required, such as wrist / hand movements, grasping, and finger dexterity (as in typing, writing, faxing, filing papers, etc.)
  • Ability to observe and view details at close range (within a few feet of the observer).
  • Ability to communicate information so others will understand. Must be able to exchange accurate information in these situations.

Job Type: Full-time
Pay: $17.00 per hour for English-only-speaking candidates / $19.00 for bilingual candidates

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