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Solution Architect
Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
D365 Solution Architect
Role Overview
We are seeking a 15+ Years experienced Dynamics 365 Finance & Operations (D365 F&O) Solution Architect to lead the overall solution design for ERP implementations. This role is responsible for defining scalable, secure, and business-aligned solutions across functional modules, technical architecture, and integration landscapes, ensuring adherence to Microsoft best practices and delivering value-driven outcomes.
Key Responsibilities

• End-to-End Solution Design Translate business requirements into robust solution architecture. Define data models, system architecture, and integration patterns. Make decisions on out-of-the-box vs customization, extensions vs plugins.

• Functional & Technical Bridging Bridge business processes (Finance, Supply Chain, Sales, etc.) with technical implementation. Create solution blueprints and high-level designs (HLDs).

• Architecture Governance Establish standards for security roles, performance, and data integrity. Ensure clean architecture, reusability, and minimal technical debt.

• Integration Strategy Design integrations using Azure Integration Services, ServiceNow, eCommerce, Anaplan, Concur, Billtrust, Power Platform, SPS Commerce (EDI), Microsoft Fabric, Leapwork, Logic Apps (Middleware), Service Bus, APIs, and Dataverse. Connect D365 with ERP systems, legacy applications, and third-party tools.

• Oversight & Guidance Review code, configurations, and solution designs. Provide guidance to developers, functional consultants, and technical leads.

• Stakeholder Management Collaborate with business stakeholders, delivery teams, and project managers. Present architecture decisions clearly and effectively.

• Pre-Sales Support Participate in solution demos, RFP responses, and effort estimations as part of pre-sales activities.

Key Skills & Experience

• D365 Expertise Deep knowledge of D365 F&O modules and architecture, with proven experience in ERP solution design.

• Technical Proficiency Strong understanding of Azure services, APIs, Dataverse, and integration frameworks.

• Solution Design Skills Ability to create scalable, secure, and business-aligned architectures with minimal customization.

• Leadership & Governance Experience in guiding teams, enforcing standards, and ensuring delivery quality.

• Soft Skills Excellent communication, stakeholder management, and decision-making skills.

Typical Experience Required

• 15+ years in IT solution architecture.

• 10+ years in ERP/D365 F&O solution design and delivery.

• Proven track record in client-facing ERP implementations.

Qualifications
Bachelors - Computer Engineering, Bachelors - Computer Science, Bachelors - Information Technology, Masters - Information Systems, Masters - Software Engineering
Certifications
AWS Certified Solutions Architect - Associate - UdemyUdemy, Certified Data Management Professional - RiversandRiversand, Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, TOGAF 9 Certification - The Open Group Architecture Framework (TOGAF)The Open Group Architecture Framework (TOGAF)
Required Skills
Agile Methodology, Business Process Management (BPM), Change Management, Client Relations, Collaboration Tools, Design Thinking, Executive Presence, Inclusion, Modernizing Operations, People Leadership, Personal Effectiveness, Risk Management, Solution Architecture, Storytelling
Language
English (Required)
Language Proficiency -
Upper Intermediate - B2
Additional Job Location -
Job Type
Regular
Master Skill List -
Solution Architecture
Remote Type -
Hybrid
Work Shift -
Any (United States of America)
The approximate annual base compensation range for this position is:
The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
Why join Genpact?
• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.