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3Rd Shift Remote Jobs in Oklahoma (NOW HIRING)

BodySpec

Customer Experience Representative

Bethany, OK · On-site +1

$49K/yr

Remote Health Consultant Are you tired of customer service jobs where you read from a script, push ... No-Ego Service Posture: You're happy to reschedule the same client for the third time, answer the ...

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How much do 3rd shift remote jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for 3rd shift remote in Oklahoma is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $12.45 and $17.74 per hour, depending on experience, location, and employer.

What is a 3rd shift remote?

A 3rd Shift Remote job is a position that requires employees to work overnight hours, typically between late evening and early morning, while performing their duties remotely. These jobs are common in industries like customer support, IT, healthcare, and security, where 24/7 coverage is needed. Working remotely during the 3rd shift allows employees to complete tasks from home while adhering to non-traditional hours. This type of role is ideal for night owls or those looking for flexibility outside a standard 9-to-5 schedule.

What are the key skills and qualifications needed to thrive in a 3rd shift remote position?

To thrive in a 3rd Shift Remote role, candidates typically need strong self-management skills, proficiency with digital communication tools, and relevant experience in their industry. They often use remote access software, project management platforms, and may require familiarity with specific tools or certifications based on their field, such as customer service software or IT systems. Strong communication, reliability, and the ability to work independently at night are important soft skills. These abilities are crucial for maintaining productivity, collaborating with remote teams, and ensuring success during non-traditional hours.

What are some common challenges of working a 3rd shift remote position?

Working a 3rd shift remote position can present unique challenges such as maintaining a healthy work-life balance and adjusting to a nocturnal schedule. Since you may be collaborating with team members in different time zones or working hours, clear communication and timely responsiveness are essential. Additionally, staying motivated and focused when working independently at night requires strong discipline. However, many find that these roles offer greater flexibility and fewer distractions, making it easier to concentrate on critical tasks.

What jobs can you do remotely on third shift?

Remote third shift jobs include roles such as customer service representatives, technical support agents, data entry clerks, IT support specialists, content writers, and software developers. These positions often require strong communication skills, computer proficiency, and the ability to work independently during overnight hours.

What are the most commonly searched types of Remote jobs in Oklahoma?

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3Rd Shift Remote jobs near you
Infographic showing various 3Rd Shift Remote job openings in Oklahoma as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,415 per year, or $16.5 per hour.

Technical Support Specialist (Machinery) - 3rd Shift

pregis

Tulsa, OK • Remote

Full-time

Posted 18 days ago

Pregis rating

6.9

Company rating: 6.9 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

75th of 121 rated packaging manufacturers

Job description

Job Title: Technical Support Specialist - 10pm-6am         

Reports To: Service Support Manager 

Fully Remote Role

Summary of Job 

The Technical Support Specialist is responsible for fast, accurate remote technical intake, triage, and recovery of customer production equipment to protect uptime and minimize unnecessary field service dispatches. This role serves as the Technical Support Operations Center (TSOC) frontline support; using structured workflows, FSM tools, telemetry, and remote diagnostics to restore operation and avoid truck rolls. Provide accurate information to ensure seamless handoff and operational excellence when escalation to Field Technical service is required. 

Essential Functions and Responsibilities  

  • Technical Intake & Triage 
  • Serve as the first technical point of contact for inbound customer support requests. 
  • Perform structured intake to identify machine state, fault conditions, safety concerns, and production impact. 
  • Prioritize tickets based on uptime risk, SLA requirements, and customer impact. 
  • Determine whether issues can be resolved remotely or require escalation to onsite Field Technical Solutions. 
  • Remote Technical Recovery 
  • Execute remote troubleshooting using HMI data, alarms, error logs, telemetry, and customerprovided observations. 
  • Guide customers through safe corrective actions to restore operation whenever possible. 
  • Resolve issues remotely to avoid unnecessary truck rolls while maintaining safety and quality standards. 
  • Escalate complex or unresolved issues with complete technical context and documented findings. 
  • Field Service Coordination 
  • Initiate Work Orders and support field service scheduling when onsite response is required. 
  • Ensure accurate problem descriptions, parts identification, and job scope are provided to field technicians. 
  • Support travel time optimization and technician utilization through clean, complete case data. 
  • Collaborate with Field Technical Solutions to support First Visit Fix Rate objectives. 
  • Ticket Documentation & Data Quality 
  • Document all tickets accurately and consistently in C4C and Field Service Management systems. 
  • Capture failure modes, corrective actions, resolution outcomes, and repeat issue indicators. 
  • Ensure ticket data supports SLA reporting, service transparency, and lifecycle analytics. 
  • Identify recurring issues and communicate trends to Operations, Engineering, and Product teams. 

Key Performance Indicators 

  • Technical Support Average Response Time 
  • First Contact Fix Rate 
  • Truck Roll Avoidance  
  • Missed Calls and After Hours Call Handling 

Education and Experience 

Required: 

  • 3+ years of experience in technical support, field service support, or equipment troubleshooting. 
  • Handson experience supporting electromechanical or automated equipment. 
  • Ability to troubleshoot systems using logical, structured diagnostic approaches. 

Preferred: 

  • Experience supporting capital equipment, automation, or packaging machinery. 
  • Remote technical support background. 
  • Familiarity with PLCs, HMIs, sensors, pneumatics, and industrial communication networks. 

Job Requirements 

Required 

  • Strong technical troubleshooting and customer communication skills. 
  • Ability to perform calmly and effectively in highpressure downtime situations. 
  • High attention to detail in documentation and system updates. 
  • Proficiency with Field Service Management platforms and digital workflows. 

Preferred 

  • Experience with telemetry, remote monitoring, or automated reporting tools. 
  • Understanding of service KPIs such as FCFR, MTTR, and SLA compliance. 
  • Crossfunctional collaboration experience with Field Service, Engineering, and Operations teams. 
  • Experience with Customer Resource Management (CRM) tool. – i.e. C4C, Salesforce 

 
Competency 

  • Customer Focus 
  • Operational Discipline 
  • Data Accuracy 
  • CrossFunctional Collaboration 
  • Communication Clarity 
  • Problem Solving 
  • Ownership & Accountability

#SYS1

What Pregis employees say

Pay

Benefits

Hours and flexibility

Workplace

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About Pregis

Sourced by ZipRecruiter

Industry

Plastics packaging film and sheet (including laminated) manufacturing

Company size

501 - 1,000 Employees

Headquarters location

Deerfield, IL, US

Year founded

2005

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