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3Rd Shift Remote Insurance Jobs in Illinois (NOW HIRING)

Balance Health

Insurance Collector

Chicago, IL · On-site +1

This is done by interacting with 3rd party insurance payors to obtain payments on outstanding ... Fully remote full-time position * Eligible to participate in company benefit program on the first ...

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3Rd Shift Remote Insurance information

What is a 3rd shift remote insurance job?

A 3rd shift remote insurance job typically refers to a position in the insurance industry where employees work overnight hours, usually between 11 PM and 7 AM, while performing their duties from a remote location such as home. These roles can include customer service, claims processing, or policy support, and are designed to provide around-the-clock service to clients in different time zones or to handle after-hours inquiries. The remote aspect allows employees flexibility in location, while the 3rd shift hours may require adaptability to a nighttime work schedule.

What are the key skills and qualifications needed to thrive as a 3rd shift remote insurance representative?

To thrive as a 3rd Shift Remote Insurance Representative, you generally need a background in insurance practices, strong customer service skills, and often a state insurance license. Familiarity with CRM systems, call center software, and insurance policy management platforms is typically required. Excellent communication, problem-solving abilities, and self-motivation are essential soft skills, especially for remote and overnight work. These qualifications ensure efficient customer support, regulatory compliance, and consistent performance outside normal business hours.

What are some typical challenges faced by 3rd shift remote insurance professionals and how can they be managed?

3rd shift remote insurance professionals often encounter challenges such as maintaining effective communication with daytime colleagues, staying motivated during nontraditional hours, and managing work-life balance. To address these, many companies provide dedicated communication tools, set overlapping hours for team meetings, and offer wellness resources to support night-shift employees. Building a consistent routine, making use of collaborative platforms, and proactively reaching out to supervisors can help professionals succeed in this unique work environment.

What is the difference between 3Rd Shift Remote Insurance vs 3Rd Shift Remote Claims Processor?

Aspect3Rd Shift Remote Insurance3Rd Shift Remote Claims Processor
CredentialsInsurance license, relevant certificationsClaims processing certifications, insurance knowledge
Work EnvironmentRemote, office-based, customer service or administrativeRemote, data entry, claims review, customer communication
Employer & Industry UsageInsurance companies, brokers, agenciesInsurance carriers, third-party administrators

Both roles are remote insurance positions working on third shifts, requiring insurance knowledge. The main difference is that 3Rd Shift Remote Insurance may involve broader insurance tasks, while 3Rd Shift Remote Claims Processors focus specifically on reviewing and processing claims. Both roles serve the insurance industry and often require similar certifications, but their daily responsibilities differ slightly based on job focus.

What are the most commonly searched types of Remote Insurance jobs in Illinois?

The most popular types of Remote Insurance jobs in Illinois are:

What are popular job titles related to 3Rd Shift Remote Insurance jobs in Illinois?

For 3Rd Shift Remote Insurance jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching 3Rd Shift Remote Insurance jobs in Illinois look for?

The top searched job categories for 3Rd Shift Remote Insurance jobs in Illinois are:

3Rd Shift Remote Insurance jobs near you
Infographic showing various 3Rd Shift Remote Insurance job openings in Illinois as of August 2026, with employment types broken down into 100% Full Time. Highlights an 5% In-person, and 95% Remote job distribution.

Remote Insurance Verification Specialist (Arizona)

Walgreens

Deerfield, IL • On-site, Remote

$16.50 - $22/hr

Full-time

Medical

Posted 11 days ago

Walgreens rating

5.5

Company rating: 5.5 out of 10

Based on 2,213 frontline employees who took The Breakroom Quiz

99th of 113 rated pharmacies

Job description


Job Summary:
Responsible for verifying patient eligibility, coordinating benefits, running test claims, and determining patient coverage/responsibility for services. Handles inbound and outbound calls with customers, physician offices, patients or third-party providers about the company's products or services following standard SOPs and procedures, working under direct supervision. Ensures all contacts receive efficient and courteous service.
Job Responsibilities:
  • Respond to all levels of inbound Pharmacy Benefit Manager (PBM) and major medical insurance related phone calls.
  • Resolves questions and problems submitted by customers and Pharmacy Benefit Manager (PBM) following established guidelines and standard SOPs and procedures. Utilizes all available information to choose the best solution and resolve customer and PBM concerns.
  • Requests and loads PBM and/or Major Medical insurance plans.
  • Processes all non-clinical PBM rejections which may include but not limited to rejections for plan limits, coverage termed or prior authorization.
  • Assists physicians in the prior authorization process including initiation of prior authorizations.
  • May be cross-trained and/or work on Major Medical (MM) and Specialized PBM Plans.
  • Verifies benefits for Major Medical via online resources or over the phone. Confirms network status, reviews FDA guidelines, and prior authorization requirements to ensure payment of claims.
  • Resolves questions and problems submitted by customers and Major Medical plans following established guidelines and standard SOPs and procedures. Utilizes all available information to choose best solutions and resolves customer and plan covers.
  • Facilitates the reimbursement windshields for PBM major medical claims.
  • Identifies and assesses individual customer or patient needs and provide education on or assist with grant applications, complex funding needs, commercial copay assistance enrollment along with appropriate action to satisfy those needs.
  • Provides primary support and expertise for specialized programs such as the patient assistance program or special handling.
  • Manages Pharma requirements including but not limited to warm transfers, bridge/quick start, enhanced prior authorization and appeal support.
  • May administer order queue such as Submission Problems or Waiting for Payment.
  • Documents contact interactions, records details, complaints, comments, and actions taken.
About Walgreens
Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
External Basic Qualifications
  • High school diploma/GED
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction in healthcare, specialty pharmacy, PBM, call center setting or other related industry
  • Ability to communicate clearly and effectively (written and verbal). Good interpersonal skills with the ability to communicate in a diplomatic and confidential manner
  • Basic level PC skills, MS Windows, MS Office Suite and/or other similar operating/software programs (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).

Preferred Qualifications
  • Experience with providing customer service related to adherence, complex disease states quality, After Call Work (ACW), etc.
  • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
  • Intermediate level PC skills, MS Windows, MS Office Suite and/or other similar operating/software programs (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

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