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3Pl Customer Service Jobs in Alabama (NOW HIRING)

Total Warehouse Solutions

Be Seen First

Inbound Operations Manager (3PL Warehouse)

Loxley, AL · On-site

$60K - $65K/yr

Monday-Friday, 5:00 AM - 1:30 PM (Weekend availability required based on customer needs) We're ... service with high standards, quality, and integrity. Join us at Total Warehouse Solutions, and ...

Bonnie Plants LLC

Transportation Specialist

Opelika, AL · On-site

... customers throughout the service area. Under general supervision, this position oversees shipment ... Carrier & 3PL Management * Coordinate daily transportation activities with contract carriers and ...

New

Bonnie Plants

Transportation Specialist

Opelika, AL · On-site

... customers throughout the service area. Under general supervision, this position oversees shipment ... Carrier & 3PL Management * Coordinate daily transportation activities with contract carriers and ...

New

Verst

General Manager

Lincoln, AL · On-site

... customer performance of a dedicated third-party logistics (3PL) operation supporting automotive ... services that enable just-in-time (JIT) or sequenced parts delivery to the production line. The GM ...

Verst

General Manager

Lincoln, AL · On-site

... customer performance of a dedicated third-party logistics (3PL) operation supporting automotive ... services that enable just-in-time (JIT) or sequenced parts delivery to the production line. The GM ...

Meta

Logistics Operations Manager

Huntsville, AL

$89K/yr

... services providers, and XFN, and deploy to meet customer needs * Oversee on-site 3PL and warehouse vendor operations to ensure quality control and compliance with Meta's policies, procedures, and ...

New

Verst Logistics

Sr. Operations Manager

Lincoln, AL · On-site

$130 - $190/hr

... and customer performance of a dedicated third‑party logistics (3PL) operation supporting ... and related services that enable just‑in‑time (JIT) or sequenced parts delivery to the ...

New

Saige Partners

Freight Broker

Birmingham, AL

$48K - $63K/mo

... with customer service teams to align capacity with shipper expectations Skills you ideally bring to the table as a Freight Broker ... Foundational understanding of freight brokerage, 3PL, or ...

Meta

Warehouse Operations Manager

Huntsville, AL · On-site

$115K/yr

Engage with internal customers to understand their current and future needs, and shape the team ... Conduct regular carrier performance reviews covering service quality, on-time performance, and ...

New

CRST Expedited, Inc.

Freight Broker

Birmingham, AL

$48K - $63K/yr

... service issues handled after they escalate * Reliability: Your teammates and customers know they can count on you What You Bring * Foundational understanding of freight brokerage, 3PL, or logistics ...

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All Jobs3Pl Customer Service Jobs3Pl Customer Service Jobs in Alabama

3Pl Customer Service information

See Alabama salary details

$8

$17

$24

How much do 3pl customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for 3pl customer service in Alabama is $17.04, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.94 per hour, depending on experience, location, and employer.

What is a 3PL customer service representative?

A 3PL (Third-Party Logistics) Customer Service Representative is a professional who acts as the main point of contact between clients and a logistics company that manages warehousing, shipping, and distribution services on behalf of other businesses. Their primary duties include addressing client inquiries, resolving shipment issues, tracking orders, and ensuring customer satisfaction throughout the supply chain process. They play a crucial role in coordinating with internal teams and external partners to provide efficient logistics solutions and maintain strong client relationships.

What are the key skills and qualifications needed to thrive as a 3PL customer service representative?

To thrive as a 3PL Customer Service Representative, you need strong knowledge of logistics processes, order management, and supply chain fundamentals, usually supported by experience in third-party logistics or a related field. Familiarity with warehouse management systems (WMS), transportation management systems (TMS), and proficiency in Excel or other data tools is often required. Excellent communication, problem-solving abilities, and attention to detail help you stand out when handling client inquiries and resolving issues. These skills ensure smooth operations, satisfied clients, and effective coordination across logistics partners.

What are some of the main challenges faced by 3PL customer service representatives and how can they be managed?

3PL Customer Service representatives often face the challenge of balancing the needs and expectations of both clients and carriers while managing logistics disruptions such as delays, inventory discrepancies, or shipping errors. Effective communication and proactive problem-solving are essential for quickly addressing issues and maintaining high service levels. Building strong relationships with both internal teams and external partners can help anticipate potential problems and streamline resolutions, making attention to detail and adaptability key assets in this role.

What is the difference between 3PL Customer Service vs Warehouse Associate?

Aspect3PL Customer ServiceWarehouse Associate
Primary RoleHandling customer inquiries, order tracking, and service issuesPicking, packing, and shipping products within a warehouse
Required SkillsCommunication, problem-solving, basic computer skillsPhysical stamina, organization, attention to detail
Work EnvironmentOffice setting, call centers, or logistics officesWarehouse floor, physical and fast-paced
CertificationsCustomer service or logistics certifications optionalNone typically required, safety training may be provided

While both roles are integral to logistics operations, 3PL Customer Service focuses on client communication and order management, whereas Warehouse Associates handle the physical movement of goods. Understanding these differences helps job seekers identify the right career path within the logistics industry.

What are popular job titles related to 3Pl Customer Service jobs in Alabama?

For 3Pl Customer Service jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching 3Pl Customer Service jobs in Alabama look for?

The top searched job categories for 3Pl Customer Service jobs in Alabama are:

What cities in Alabama are hiring for 3Pl Customer Service jobs?

Cities in Alabama with the most 3Pl Customer Service job openings:

3Pl Customer Service jobs near you

Inbound Operations Manager (3PL Warehouse)

Total Warehouse Solutions

Loxley, AL • On-site

$60K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

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Job description

Job Title: Inbound Operations Manager (3PL Warehouse) – $60K–$65K + Full Benefits | 1st Shift

Location: Loxley.AL
Schedule: Monday–Friday, 5:00 AM – 1:30 PM (Weekend availability required based on customer needs)

We’re Hiring NOW – Join a Growing 3PL Leader

Total Warehouse Solutions is a fast-growing third-party logistics (3PL) company, and we’re looking for a driven, hands-on Inbound Operations Manager to lead our inbound department. If you thrive in a fast-paced warehouse environment and know how to lead teams, drive production, and deliver results — we want you.

Compensation & Benefits

  • Salary: $60,000 – $65,000 (based on experience)
  • Paid Time Off (PTO) + Vacation Pay
  • Paid Holidays
  • 401(k) Plan
  • Life Insurance
  • Growth opportunities within a rapidly expanding company

What You’ll Do

  • Lead all inbound operations including driver check-ins, unloading, and receiving
  • Manage container and trailer unloading, product breakdown, sorting, and palletizing
  • Ensure accurate inventory handling and visibility of production codes
  • Oversee daily labor planning, lumper assignments, and payroll processing
  • Handle pricing/quoting, reporting, and data entry systems
  • Manage cash/check reconciliation and weekly reporting to corporate
  • Maintain strong communication with customers, on-site leadership, and corporate teams
  • Drive efficiency, cost reduction, and productivity improvements
  • Enforce safety standards, SOPs, and compliance protocols

Leadership Responsibilities

  • Train, coach, and develop warehouse staff and supervisors
  • Monitor performance, enforce accountability, and handle disciplinary actions
  • Ensure proper staffing levels based on daily/weekly volume
  • Build a high-performing, reliable team focused on results
  • Lead safety training and ensure proper use of equipment

What We’re Looking For

  • Proven experience in warehouse operations, inbound/logistics, or 3PL environment
  • Strong leadership and team management skills
  • Ability to work in a fast-paced, high-volume operation
  • Experience with reporting, payroll, and warehouse systems
  • Hands-on leader who leads by example

Why Join Us?

  • Stable, full-time position with consistent first-shift hours
  • Be part of a company where your role evolves as we grow
  • Opportunity to make an immediate impact and grow your career
  • Work with a leadership team that values performance and results

Apply today — serious candidates only. We are actively hiring and looking to move quickly

Company Description

At Total Warehouse Solutions, we believe in fostering a supportive and collaborative work environment where every team member feels valued and empowered to grow. We’re committed to your professional development, offering opportunities to expand your skills and advance your career. Our dynamic warehouse and distribution environment keeps things interesting, providing new challenges and the chance to make a tangible impact every day. We also offer a competitive benefits package, including medical, dental, and vision coverage, a 401(k) plan, and paid vacation time, because we care about your well-being both inside and outside of work. As part of our team, you’ll contribute to a company that prides itself on delivering top-notch service with high standards, quality, and integrity. Join us at Total Warehouse Solutions, and experience a rewarding career that makes a difference.