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3Dexperience Support Jobs (NOW HIRING)

V2Soft

3DEXPERIENCE Senior Engineer

Dearborn, MI · On-site

$96K - $131K/yr

The role of 3DEXPERIENCE Senior Engineer involves analyzing application performance, managing vendor support, and supporting software deployments and upgrades. Responsibilities : • Analyze TomEE ...

New

Stefanini

3DX Support Engineer

Dearborn, MI

Responsibilities Serve as the highest technical escalation point for the 3DEXPERIENCE platform, resolving critical production incidents that cannot be addressed by Level 1 and Level 2 support teams.

New

Stefanini Group

3DX Support Engineer

Dearborn, MI

Serve as the highest technical escalation point for the 3DEXPERIENCE platform, resolving critical production incidents that cannot be addressed by Level 1 and Level 2 support teams. Drive incident ...

Lancesoft

PLM Applications Support Engineer

Foster City, CA · On-site

$50 - $85.67/hr

Upgrade 3DExperience major and FixPacks * Automate Database refreshes between multiple environments ... Provide end user support, training and mentoring. QUALIFICATIONS: * Bachelor's degree in computer ...

Epitec

PLM Developer

Dearborn, MI · On-site

Contract * Job #103652 Epitec is seeking to identify a highly skilled Senior PLM Developer to support a cutting-edge Teamcenter to 3DEXPERIENCE migration initiative with a leading global U.S ...

FastTek

Software Engineer

Dearborn, MI

The 3DEXPERIENCE Level 3 (L3) Support Engineer is a technical position responsible for providing advanced troubleshooting, diagnostics, and resolution of complex production issues across the Dassault ...

Goken

Engineering Design Coach II

Dublin, OH

Provide 1-on-1 training/support & delivery of training workshops for tasks relating to CATIA, ENOVIA & 3DExperience. * Provide admin data mgmt support. * Support project milestone workshops, where ...

eFocus Informatix Pvt Ltd

Design Engineer

Seattle, WA · On-site

... 3DExperience 2015x/2016x/2017x platform. Worked JPOs, MQL, JSP, Spinners, ENOVIA Configuration Skills, Integration Skills and deploying & support ENOVIA application. Good onsite-offshore Co ...

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How much do 3dexperience support jobs pay per hour?

As of Jun 6, 2026, the average hourly pay for 3dexperience support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a 3Dexperience Support specialist, and why are they important?

To thrive as a 3Dexperience Support specialist, you need a solid understanding of PLM concepts, troubleshooting skills, and experience with the 3Dexperience platform, often backed by a degree in engineering or information technology. Familiarity with Dassault Systèmes’ 3Dexperience tools, technical certifications, and ticketing or CRM systems is typically required. Strong communication, problem-solving abilities, and patience are vital soft skills for assisting users and collaborating with technical teams. These skills ensure efficient support, high user satisfaction, and the smooth functioning of product lifecycle management processes.

What is the difference between 3Dexperience Support vs 3D CAD Support?

Aspect3Dexperience Support3D CAD Support
CredentialsOften requires knowledge of PLM systems, certifications in 3Dexperience or similar platformsTypically requires CAD software certifications (e.g., SolidWorks, AutoCAD)
Work EnvironmentSupports enterprise PLM environments, often in manufacturing or engineering firmsSupports design and drafting tasks within engineering or design teams
Industry UsageCommon in industries using Siemens or Dassault PLM solutionsWidely used across various industries for product design

3Dexperience Support focuses on assisting users with Siemens' 3Dexperience platform and PLM systems, while 3D CAD Support primarily helps with CAD software issues. Both roles require technical knowledge but differ in platform expertise and industry focus.

How does a 3Dexperience Support specialist typically collaborate with engineering and IT teams to resolve user issues?

As a 3Dexperience Support specialist, you’ll frequently work alongside both engineering and IT teams to troubleshoot and resolve user issues related to the Dassault Systèmes 3Dexperience platform. This often involves diagnosing technical problems, gathering input from end-users and engineers, and coordinating with IT to address system-level concerns such as server connectivity, application updates, or access permissions. Effective communication and a strong understanding of both the platform’s features and the workflows of engineering teams are crucial. Regular meetings or ticketing systems are commonly used to track issues and share progress updates, ensuring a smooth resolution process.

What is a 3Dexperience Support role?

A 3Dexperience Support role involves assisting users with issues related to the Dassault Systèmes 3DEXPERIENCE platform, which is used for product lifecycle management and collaborative design tasks. Support specialists help troubleshoot technical problems, provide guidance on software features, and ensure users can effectively leverage the platform for their business needs. They may also be responsible for installing updates, configuring the environment, and training users on best practices. This role requires strong technical skills and a good understanding of both the software and the industries that use it.
Infographic showing various 3Dexperience Support job openings in the United States as of May 2026, with employment types broken down into 4% As Needed, and 96% Part Time. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Exciting Opportunity for REX Support Engineer (3DEXPERIENCE Platform) in Raymond, Ohio

Exciting Opportunity for REX Support Engineer (3DEXPERIENCE Platform) in Raymond, Ohio

Noblesoft Technologies

Raymond, OH • On-site

Contractor

Posted 15 days ago

Job description

REX Support Engineer – Onsite (3DEXPERIENCE Platform)
Location Raymond (Ohio, North America)
 

Experience

5–8 years overall experience
Minimum 3–5 years hands-on experience on Dassault Systèmes 3DEXPERIENCE platform

Role Summary

The REX Support Engineer (Onsite) will provide Level 2 / Level 3 production support for REX, a business‑critical application built on the Dassault Systèmes 3DEXPERIENCE (3DX) platform.

This role requires strong functional and technical expertise on 3DEXPERIENCE, along with the ability to support users, troubleshoot platform issues, and coordinate with offshore and COE teams. The engineer will act as the primary onsite 3DX support representative, ensuring stability, performance, and user adoption of the REX application.

Key Responsibilities

3DEXPERIENCE / REX Application Support

  • Provide L2/L3 support for REX application on 3DEXPERIENCE platform, including functional, data, access, and performance issues.
  • Troubleshoot issues related to 3DX platform components, apps, roles, contexts, lifecycles, and integrations.
  • Analyze logs, platform errors, and functional behavior to identify root cause and drive resolution.

3DEXPERIENCE Platform Expertise

  • Support and troubleshoot 3DEXPERIENCE roles, permissions, security contexts, collaborative spaces, and access issues.
  • Handle issues related to ENOVIA objects, lifecycles, states, maturity, and data relationships.
  • Support integrations between 3DEXPERIENCE and upstream/downstream systems where applicable.

Onsite User & Business Support

  • Act as primary onsite support contact for REX users, business teams, and client IT.
  • Provide functional guidance, issue walkthroughs, and clarifications to users on REX / 3DX usage.
  • Support critical business operations and resolve production issues with minimal downtime.

Incident, Problem & Change Management

  • Own incidents from logging to closure following client ITSM processes.
  • Perform Root Cause Analysis (RCA) for recurring 3DX/REX issues and propose preventive actions.
  • Support minor enhancements, configuration changes, and controlled releases on 3DEXPERIENCE platform.

Onsite–Offshore Coordination

  • Coordinate daily with offshore 3DEXPERIENCE / REX support teams and COE.
  • Provide clear functional and technical inputs (screenshots, logs, steps) to accelerate resolution.
  • Validate fixes onsite and obtain user sign‑off.

Documentation & Knowledge Management

  • Create and maintain 3DEXPERIENCE‑specific support documentation, SOPs, and known‑issue articles.
  • Support knowledge transfer sessions for offshore teams and new joiners.

Mandatory Skills & Qualifications

Core Technical Skills (Must Have)

  • Strong hands-on experience with Dassault Systèmes 3DEXPERIENCE platform
  • Solid understanding of ENOVIA data model, lifecycles, maturity, access control, and security contexts
  • Experience supporting 3DEXPERIENCE production environments
  • Strong incident/problem management experience in enterprise applications

Good to Have

  • Experience with CATIA V5 / V6 integration with 3DEXPERIENCE
  • Exposure to PLM processes in Manufacturing / Automotive domain
  • Experience working in onsite–offshore support models
  • Knowledge of basic SQL, logs analysis, and performance troubleshooting

Soft Skills

  • Excellent client-facing and communication skills
  • Ability to work independently in an onsite role
  • Strong coordination and ownership mindset
  • Comfortable working with global teams and time zones (Japan / NA)

Education

  • Bachelor’s degree in Engineering, Computer Science, or equivalent experience

Work Conditions

  • Mandatory onsite presence at client location
  • Flexibility to support early morning / late evening calls with global teams
  • Occasional extended hours during major incidents or releases