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311 Operator Jobs in Silver Spring, MD (NOW HIRING)

Equipment Operator

Chantilly, VA · On-site

$28 - $34/hr

  • Medical

  • Life

  • Retirement

  • PTO

The purpose of an Equipment Operator at Team Fishel is to assist the Foreman in completing the project safely, on-time, and within the customer's specifications for quality, and other work as needed.

Track Operator

Sterling, VA · On-site

$17.75 - $23.25/hr

As a Track Operator, you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities: * Provide ...

Plant Operator

Arlington, VA · On-site

$40/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

C. The Operator should be able to work both the day and night shifts on rotation. We offer competitive compensation and an extraordinary benefits package including health, dental, and vision ...

Plant Operator

Washington, DC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

C. The Operator should be able to work both the day and night shifts on rotation. We offer competitive compensation and an extraordinary benefits package including health, dental, and vision ...

Plant Operator

Washington, DC

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

C. The Operator should be able to work both the day and night shifts on rotation. We offer competitive compensation and an extraordinary benefits package including health, dental, and vision ...

Equipment Operator

Sterling, VA · On-site

$18.75 - $25.75/hr

Position Summary The Equipment Operator is responsible for safely and efficiently performing excavation and earthmoving tasks in support of utility construction and sitework projects. This role ...

Plant Operator

Arlington, VA

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

C. The Operator should be able to work both the day and night shifts on rotation. We offer competitive compensation and an extraordinary benefits package including health, dental, and vision ...

Equipment Operator

Sterling, VA · On-site

$18.75 - $25.75/hr

Position Summary The Equipment Operator is responsible for safely and efficiently performing excavation and earthmoving tasks in support of utility construction and sitework projects. This role ...

Red Team Operator

Fort Belvoir, VA · On-site

$125K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Parsons is looking for an amazingly talented Red Team Operators to join our team! Are you looking for an opportunity to make the most of your red team operator skills, while continuing to hone them ...

Equipment Operator

Alexandria, VA · On-site

$27 - $40/hr

  • Medical

  • Life

  • Retirement

  • PTO

We have a needfor two Equipment Operators for our Blue Plains wastewater treatment plant project in Washington, DC. At least 3 years of experience with Brokk concrete demo machine required. Preferred ...

Equipment Operator

Alexandria, VA · On-site

$27 - $40/hr

  • Medical

  • Life

  • Retirement

  • PTO

We have needsfor Equipment Operators to run Excavators, Dozersand Loaders for heavy highway/bridge/utility projects in the Northern VA/DC area. ESSENTIAL DUTIES & RESPONSIBILITIES * Checks all fluids ...

Equipment Operator

Leesburg, VA · On-site

$27 - $40/hr

  • Medical

  • Life

  • Retirement

  • PTO

We have needsfor Equipment Operators to run Excavators, Dozersand Loaders for heavy highway/bridge/utility projects in the Northern VA/DC area. ESSENTIAL DUTIES & RESPONSIBILITIES * Checks all fluids ...

Equipment Operator

Washington, DC

$27 - $40/hr

  • Medical

  • Life

  • Retirement

  • PTO

We have a needfor two Equipment Operators for our Blue Plains wastewater treatment plant project in Washington, DC. At least 3 years of experience with Brokk concrete demo machine required. Preferred ...

Equipment Operator

Annapolis Junction, MD

$27 - $40/hr

  • Medical

  • Life

  • Retirement

  • PTO

We have a needfor two Equipment Operators for our Blue Plains wastewater treatment plant project in Washington, DC. At least 3 years of experience with Brokk concrete demo machine required. Preferred ...

Equipment Operator

Annapolis Junction, MD · On-site

$27 - $40/hr

  • Medical

  • Life

  • Retirement

  • PTO

We have needsfor Equipment Operators to run Excavators, Dozersand Loaders for heavy highway/bridge/utility projects in the Northern VA/DC area. ESSENTIAL DUTIES & RESPONSIBILITIES * Checks all fluids ...

Forklift Operator

Baltimore, MD · On-site

$17 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Forklift Operator is responsible for moving, loading, unloading, and organizing materials and products within the warehouse or production facility while maintaining a safe and efficient work ...

Red Team Operator

Fort Belvoir, VA

$125K - $225K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Parsons is looking for an amazingly talented Red Team Operators to join our team! Are you looking for an opportunity to make the most of your red team operator skills, while continuing to hone them ...

Showing results 41-60

311 Operator information

See Silver Spring, MD salary details

$11

$20

$30

How much do 311 operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for 311 operator in Silver Spring, MD is $20.74, according to ZipRecruiter salary data. Most workers in this role earn between $17.40 and $22.88 per hour, depending on experience, location, and employer.

What is a 311 operator?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

What does a 311 operator do?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What skills and qualifications are needed to be a 311 operator?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

Is working for a 311 operator a good job?

A 311 operator is responsible for handling public service inquiries and requests, often working in a call center environment with standard office hours. The job typically requires good communication skills, patience, and familiarity with computer systems. It can offer stable employment and benefits, but may involve high call volumes and stressful situations depending on the city or organization.

What job categories do people searching 311 Operator jobs in Silver Spring, MD look for?

The top searched job categories for 311 Operator jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for 311 Operator jobs?

Cities near Silver Spring, MD with the most 311 Operator job openings:

Infographic showing various 311 Operator job openings in Silver Spring, MD as of August 2026, with employment types broken down into 51% Full Time, 47% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $43,148 per year, or $20.7 per hour.

Equipment Operator

Team Fishel

Chantilly, VA • On-site

$28 - $34/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 12 days ago


Team Fishel rating

7.7

Company rating: 7.7 out of 10

Based on 27 frontline employees who took The Breakroom Quiz


Job description

Location
Chantilly, VA
Market
General Utility Construction
Who is Team Fishel?
Since 1936, we've been the Best Choice in utility engineering and construction. Safety is our top priority and is key in everything we do. We're industry professionals driven by high performance for our customers and each other. Interested in joining our Team?
Description
Team Fishel , the Best Choice in Utility Construction, is hiring Equipment Operators for our Chantilly, VA operation. The purpose of an Equipment Operator at Team Fishel is to assist the Foreman in completing the project safely, on-time, and within the customer's specifications for quality, and other work as needed. The Operator uses Company vehicles on a daily basis to deliver and pick up materials, reels of cable, steel plates, service tools, and equipment. They also work in the field with the crews installing manholes, vaults, and completing any work.
Requirements & Qualifications
  • 3 + years operating utility construction equipment in a safe and productive manner. Equipment includes but not limited to: backhoes, directional drills, trenchers, skid-steer loaders, cranes, digger derricks, bucket trucks, excavators, and crane trucks.
  • Candidates holding a valid CDL-A strongly preferred
  • Familiarity with DOT's Enforcement and Compliance regulations
  • Meet all DOT requirements (physical and drug testing)
  • Ability to communicate with Teammates
  • Willingness to work and follow directions
  • Has a thorough working knowledge of utility construction and installation
  • Willingness to travel a plus

Starting pay $28 - $34 / hour depending on experience.
Benefits
  • Health Insurance
  • Wellness Program
  • Life Insurance
  • 401(k) Retirement Savings Program
  • Profit Sharing
  • Paid Leave Benefits
  • Teammate Assistance Program
  • Learn more ( Español )

Team Fishel offers excellent industry training and a career development path for our Teammates. Competitive pay and benefits, including health insurance, 401k, and a company profit sharing plan!
Join Team Fishel, your future and your team.
EOE/DFWP

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