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311 Operator Jobs in Tennessee (NOW HIRING)

Operator-Direct

Franklin, TN · On-site

$17.25 - $22.75/hr

Primary Function Operator will initiate operations in accordance with customer requirements and monitor performance to optimize production processes Responsibilities * Complete training and perform ...

Forklift Operator

Smyrna, TN · On-site

$15.75 - $18.75/hr

Forklift Operator MI Metals is seeking a Forklift Operator to support the efficient operation of the production floor by assisting the extrusion department. Under the supervision of the Extrusion ...

PIT Operator

Portland, TN · On-site

$16 - $21/hr

PIT Operator Logistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive ...

Forklift Operator

Smyrna, TN · On-site

$21.50/hr

MI Metals is seeking a Forklift Operator to support the efficient operation of the production floor by assisting the extrusion department. Under the supervision of the Extrusion Manager, this ...

Machine Operator - $16/hour Responsibilities: * Metal Tubing Production: * Operate machinery to produce metal tubing according to specifications. * Machine Operation: * Operate press machines to ...

Machine Operator

Memphis, TN · On-site

$16.75 - $20/hr

The Machine Operator is responsible for the safe and efficient setup, operation, monitoring, and adjustment of production equipment in a manufacturing environment. This position ensures that ...

Overview The Thermoforming/Extrusion Operator works at the direction of the Production Senior Lead and the Production Supervisor to ensure that the company safely and efficiently produces the highest ...

Extrusion Machine Operator Salary: $15 per hour Schedule: Swing shifts, 3 or 4 days a week: Day Shift: 7:00 am to 7:15 pm Night Shift: 7:00 pm to 7:15 am We are seeking a skilled Extrusion Machine ...

Forklift Operator Wood Personnel is in partnership with a large distribution center located in Portland, TN who is currently hiring for Forklift Operators. Start your next career move today. Forklift ...

Forklift Operator

Smyrna, TN · On-site

$15.75 - $18.75/hr

MI Metals is seeking a Forklift Operator to support the efficient operation of the production floor by assisting the extrusion department. Under the supervision of the Extrusion Manager, this ...

Machine Operator

Memphis, TN · On-site

$19.13/hr

The Machine Operator is responsible for the safe and efficient setup, operation, monitoring, and adjustment of production equipment in a manufacturing environment. This position ensures that ...

Machine Operator

Memphis, TN · On-site

$16.75 - $20/hr

The Machine Operator is responsible for the safe and efficient setup, operation, monitoring, and adjustment of production equipment in a manufacturing environment. This position ensures that ...

Forklift Operator

Memphis, TN · On-site

$20.35/hr

Position: Second (2nd) Shift Forklift Operator Shift: 4:00pm-2:30am, Monday-Thursday. Overtime required based on business needs Pay: $20.35 per hour Shift Differential:$1.00 per hour Required ...

Equipment Operator

Franklin, TN · On-site

$18.75 - $25.75/hr

Heavy Equipment Operator use construction class vehicle on various job sites in all weather conditions. Heavy Equipment Operators handle motorized apparatus such as bulldozers, excavators, and ...

Machine Operator

Lewisburg, TN · On-site

$15.50 - $18.50/hr

About the Role A Talos Machine Operator plays a crucial role in the manufacturing process, ensuring that equipment and machinery operate smoothly, and the product meets quality standards for our ...

New

Forklift Operator

Memphis, TN · On-site

$15.25 - $17.75/hr

Forklift Operator Memphis - Memphis, TN 38106 Overview Level Entry Description The Forklift Operator will be responsible for loading, put-a-ways, replenishing, rotation and unloading products. Stack ...

Machine Operator

Gordonsville, TN · On-site

$15.75 - $18.50/hr

The Machine Operator is responsible for setting up, operating, and maintaining a variety of metal fabrication equipment, including CNC tube laser, CNC plate laser, plate rollers, press brakes ...

Track Operator

Knoxville, TN · On-site

$16.75 - $22/hr

As a Track Operator , you will be at the core of the day to day operations, leading and guiding our customers to a fun, safe karting experience. Is this you? Duties and Responsibilities * Provide ...

Showing results 41-60

311 Operator information

See Tennessee salary details

$9

$18

$26

How much do 311 operator jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for 311 operator in Tennessee is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.10 per hour, depending on experience, location, and employer.

What is a 311 operator?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

What does a 311 operator do?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What skills and qualifications are needed to be a 311 operator?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

Is working for a 311 operator a good job?

A 311 operator is responsible for handling public service inquiries and requests, often working in a call center environment with standard office hours. The job typically requires good communication skills, patience, and familiarity with computer systems. It can offer stable employment and benefits, but may involve high call volumes and stressful situations depending on the city or organization.

What are the most commonly searched types of 311 Operator jobs in Tennessee?

The most popular types of 311 Operator jobs in Tennessee are:

Infographic showing various 311 Operator job openings in Tennessee as of August 2026, with employment types broken down into 51% Full Time, 47% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,882 per year, or $18.2 per hour.

$17.25 - $22.75/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted 4 days ago


A. O. Smith rating

6.8

Company rating: 6.8 out of 10

Based on 30 frontline employees who took The Breakroom Quiz

371st of 493 rated machine equipment manufacturers


Job description

Company / Location Information
A.O. Smith is a global leader applying innovative technologies and energy-efficient solutions to products manufactured and marketed worldwide. The company is one of the world's leading manufacturers of residential and commercial water heating equipment and boilers, as well as a manufacturer of water treatment products for residential and light commercial applications. A. O. Smith is headquartered in Milwaukee, Wisconsin, with approximately 12,000 employees at operations in the United States, Canada, China, India, Mexico, the Netherlands, and the United Kingdom.
Primary Function
Operator will initiate operations in accordance with customer requirements and monitor performance to optimize production processes
Responsibilities
  • Complete training and perform operator functions in accordance with required work instructions for the position.
  • Must be able to read, understand and run the production schedule
  • Must be able to work with automated machinery and have the ability to perform troubleshooting tasks in order to increase machine up time.
  • Must be willing to learn multiple operations and work in different areas as needed.
  • Must be capable of walking and/or standing for the entire shift
  • Must be able to lift up to 50 lbs.
  • Must be able to perform other duties as assigned

Qualifications
  • Basic computer knowledge.

Education
High School Diploma or GED
Physical Requirements
  • Prolonged periods of sitting/standing and frequent bending and reaching.
  • The employee must frequently lift and/or move up to 50 pounds, occasionally lift and/or move up to 100 pounds, and with assistance

We Offer
Competitive compensation package and comprehensive benefit plans which include medical and dental insurance, company-sponsored life insurance, retirement security savings plan, short- and long-term disability programs and tuition assistance.
ADA Statement & EEO Statement
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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