1

311 Operator Jobs in Tennessee (NOW HIRING)

Operator

Pulaski, TN · On-site

$14 - $15/hr

Operators complete a variety of maintenance, development and operations tasks that promote the efficient production of a manufacturing plant, construction site or other professional setting. Their ...

Operator

Memphis, TN · On-site

$17 - $22.25/hr

The Operator performs operational work related to loading/unloading tank trucks and railcars; bulk liquid transfer within the facility; performing basic tank, pipe and pumping system maintenance; and ...

Operator

Memphis, TN · On-site

$17 - $22.25/hr

The Operator performs operational work related to loading/unloading tank trucks and railcars; bulk liquid transfer within the facility; performing basic tank, pipe and pumping system maintenance; and ...

Operator

Paris, TN · On-site

$15.75 - $17.25/hr

Production Operator Are you mechanically inclined? Like working with your hands? Want to be part of a team that makes things happen every single day? We're looking for Production Team Members to join ...

Calender Operator

Union City, TN · On-site

$14 - $18.50/hr

Calender Operator Category: Production • Location: Tennessee (Union City) Titan Internaltional is seeking dependable, safety-focused Manufacturing Operators to support Fabric Calender, Wire ...

Backfill Operator

Pigeon Forge, TN · On-site

$16.25 - $21.25/hr

GARNEY A Backfill Operator position is available through Garney. To be considered for this position you must have previous construction experience. As a Backfill Operator , you will operate machinery ...

Backfill Operator

Nashville, TN

$17 - $22.25/hr

GARNEY A Backfill Operator job is available at Garney. To be considered for this position you must have previous construction experience. As a Backfill Operator , you will operate machinery to ...

Backfill Operator

Nashville, TN · On-site

$17 - $22.25/hr

GARNEY A Backfill Operator job is available at Garney. To be considered for this position you must have previous construction experience. As a Backfill Operator , you will operate machinery to ...

Backfill Operator

Pigeon Forge, TN

$15.25 - $20/hr

GARNEY A Backfill Operator position is available through Garney. To be considered for this position you must have previous construction experience. As a Backfill Operator , you will operate machinery ...

next page

Showing results 1-20

311 Operator information

See Tennessee salary details

$9

$18

$26

How much do 311 operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for 311 operator in Tennessee is $18.21, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $20.10 per hour, depending on experience, location, and employer.

What skills and qualifications are needed to be a 311 operator?

To excel as a 311 Operator, you need strong customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with call center software, municipal information databases, and CRM systems is often required. Excellent communication, patience, and problem-solving abilities help operators manage diverse public inquiries efficiently. These competencies are vital for delivering accurate information, providing quality assistance to the public, and maintaining smooth city service operations.

What does a 311 operator do?

A 311 Operator typically spends their day answering incoming calls or digital requests from residents seeking information about city services, reporting non-emergency issues, or requesting assistance. Operators document service requests, provide clear instructions, and may coordinate with various municipal departments to ensure issues are addressed promptly. Teamwork is common, as operators often collaborate with supervisors and field personnel to resolve complex cases. While the role is fast-paced and at times challenging, it offers the satisfaction of directly helping community members and keeping city operations running smoothly.

What is a 311 operator?

A 311 Operator handles non-emergency calls from the public, providing information and assistance on city services, programs, and concerns. They answer questions, process service requests, and direct callers to the appropriate departments. Operators must have strong communication skills, knowledge of local government services, and the ability to handle high call volumes efficiently.

Is 311 a remote job?

A 311 Operator typically works in a call center environment, handling calls and providing information to the public. Most positions require on-site work, though some agencies may offer limited remote options depending on the organization and role requirements.

Is working for a 311 operator a good job?

A 311 operator is responsible for handling public inquiries and service requests, often working in a call center environment with standard office hours. The job typically requires good communication skills, patience, and the ability to use computer systems and databases. It can offer stable employment and benefits, but job satisfaction depends on individual preferences and work environment.
What are the most commonly searched types of 311 Operator jobs in Tennessee? The most popular types of 311 Operator jobs in Tennessee are:
Infographic showing various 311 Operator job openings in Tennessee as of August 2026, with employment types broken down into 47% Full Time, 51% Part Time, 1% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $37,882 per year, or $18.2 per hour.

$14 - $15/hr

Full-time

Re-posted 23 days ago


Job description

Operators complete a variety of maintenance, development and operations tasks that promote the efficient production of a manufacturing plant, construction site or other professional setting. Their duties and responsibilities often include:

Monitoring and maintaining warehouse equipment and machinery
Setting up manufacturing equipment
Overseeing training of new or Junior Machine Operators
Using machine equipment to complete tasks
Performing routine inspections of manufacturing equipment
Evaluating the efficiency of each unit regularly, identifying improvements as needed

  • Experience in manufacturing

  • Ability to read and interpret work instructions, specifications, and technical documents

  • Basic mechanical aptitude and problem-solving skills

  • Strong attention to detail and commitment to quality

  • Ability to work independently and as part of a team