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2Nd Shift Remote Jobs in Wisconsin (NOW HIRING)

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How much do 2nd shift remote jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for 2nd shift remote in Wisconsin is $18.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.61 and $19.32 per hour, depending on experience, location, and employer.

What can I expect in terms of team communication and collaboration as a 2nd shift remote employee?

As a 2nd Shift Remote employee, you will typically interact with team members and supervisors via digital communication platforms such as chat, video calls, and project management tools. Although you may work outside of standard business hours, most organizations provide structured check-ins, clear handoff procedures, and designated support contacts to ensure seamless workflow across shifts. You may also participate in virtual team meetings or training sessions scheduled to accommodate varying time zones. Open communication and being proactive in updates are highly encouraged to foster teamwork and maintain alignment with broader organizational goals.

What is a 2nd shift remote?

A 2nd Shift Remote job is a position that requires employees to work during the second shift, typically in the afternoon and evening hours, while performing their duties remotely. These jobs are common in customer service, IT support, healthcare, and other industries that require evening coverage. Employees work from home or another remote location, using digital tools to communicate and complete tasks. This schedule is ideal for those who prefer working later in the day or need flexibility outside traditional business hours.

What are the key skills and qualifications needed to thrive in the 2nd shift remote position, and why are they important?

To excel in a 2nd Shift Remote role, candidates should possess strong organizational skills, time management abilities, and relevant job-specific experience or education. Familiarity with remote collaboration tools such as Zoom, Slack, or Microsoft Teams, and comfort with role-specific software are often required. Outstanding self-motivation, effective written communication, and problem-solving aptitude help set individuals apart in this position. These skills are crucial to maintaining productivity, meeting performance goals, and collaborating effectively on a non-traditional schedule from a remote setting.

What are the most commonly searched types of Remote jobs in Wisconsin? The most popular types of Remote jobs in Wisconsin are:
What are popular job titles related to 2Nd Shift Remote jobs in Wisconsin? For 2Nd Shift Remote jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching 2Nd Shift Remote jobs in Wisconsin look for? The top searched job categories for 2Nd Shift Remote jobs in Wisconsin are:
What cities in Wisconsin are hiring for 2Nd Shift Remote jobs? Cities in Wisconsin with the most 2Nd Shift Remote job openings:
2Nd Shift Remote jobs near you
Infographic showing various 2Nd Shift Remote job openings in Wisconsin as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,614 per year, or $18.6 per hour.

Tier 1 Technical Support Representative (REMOTE WISCONSIN)

Aureon

La Crosse, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Aureon rating

3.4

Company rating: 3.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

223rd of 223 rated it services

Job description

Job Responsibilities:
  • Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
  • Focus on quality and customer satisfaction
  • Clear and thorough documentation of customer interactions required
  • Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
  • Willing to fiercely advocate on behalf of and represent the Voice of the Customer
  • Research and prepare detailed escalations to second level support
  • Review, manage and follow up on open issues as needed
  • Project work that includes long and short-term initiatives

What can Aureon offer you?
  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Shift differential pay applied to evening and weekend shifts
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:
  • High school or equivalent

Required Skills:
  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
  • Experience working in a customer Support Center
  • Experience working with Mobile Communications
  • Experience working with Transportation
  • Accounting or accounts receivable experience is a huge plus
  • Must exhibit dependability, adaptability and flexibility
  • Ability to diagnose and troubleshoot issues
  • Basic math skills
  • Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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