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2Nd Shift Level 1 Help Desk Support Jobs in Indiana

The Help Desk Technician provides IT support services for all carwash locations as well as for ... Provide level 1 telephone/email support for all Crew locations. * Respond to incoming ticketing ...

The Help Desk Technician provides IT support services for all carwash locations as well as for ... Provide level 1 telephone/email support for all Crew locations. * Respond to incoming ticketing ...

SubsidiarySteel DynamicsOverview This position is responsible for providing IT service desk support for SDI & OmniSource users. Duties include answering help desk calls, troubleshooting problems ...

Through our membership, each year, we invest in the communities we support to help improve the ... Specific Responsibilities: 1. Answer general listing service inquiries on system access, "How to ...

Front Desk Agent (2nd shift)

Bedford, IN · On-site

$12.75 - $16/hr

Whether you're helping a guest find local attractions, resolving a concern, or simply greeting ... Support overall hotel operations as needed What You'll Bring * Previous customer service experience ...

We're looking for a detail-oriented, customer-focused Lending System and Level 1 Technical support ... In this role, you'll be the first point of contact for our team members, helping them troubleshoot ...

We're looking for a detail-oriented, customer-focused Lending System and Level 1 Technical support ... In this role, you'll be the first point of contact for our team members, helping them troubleshoot ...

Distribution Center Help Desk

Indianapolis, IN · On-site

$17.75 - $24/hr

... Shift(s): MON TUE WED THU FRI 2:00pm - 7:00pm MON TUE WED THU FRI 8:00am - 1:00pm Up to 28 hours ... support o Performing quality checks verifying product descriptions and quantities match o Locating ...

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2Nd Shift Level 1 Help Desk Support information

What is the difference between 2Nd Shift Level 1 Help Desk Support vs 2Nd Shift IT Support Specialist?

Aspect2Nd Shift Level 1 Help Desk Support2Nd Shift IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+, or Cisco certifications
Work EnvironmentHelp desk, call center, remote supportTechnical support, troubleshooting, on-site or remote
Industry UsageCustomer support, IT service desksIT departments, technical support teams

While both roles involve technical support during the second shift, the 2Nd Shift Level 1 Help Desk Support primarily handles initial customer inquiries and basic troubleshooting, often remotely. The 2Nd Shift IT Support Specialist may perform more advanced technical tasks, including hardware and software troubleshooting, and may work on-site. Both roles require similar certifications, but the IT Support Specialist typically requires broader technical skills.

What cities in Indiana are hiring for 2Nd Shift Level 1 Help Desk Support jobs?

Cities in Indiana with the most 2Nd Shift Level 1 Help Desk Support job openings:

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 10 days ago


Job description

The Help Desk Technician provides IT support services for all carwash locations as well as for users on our support team.

Crew’s commitments to you:

  • Competitive compensation
  • Daily pay options available at no cost to you
  • Paid Time Off + 6 paid holidays each year
  • Free carwashes, naturally
  • Industry-leading training
  • Incredible growth potential
  • Tuition reimbursement and paid IT certifications
  • Group health, dental, and vision
  • 401K with company match

Crew's expectations:

  • Work schedule is generally 10a-8p, 5 days per week, Tuesday-Saturday.
  • Provide level 1 telephone/email support for all Crew locations.
  • Respond to incoming ticketing portal break/fix and new IT requests.
  • Repair, image, and configure new IT assets for deployment at Crew locations.
  • Troubleshoot application and hardware issues to resolve problems for users.
  • Possess initiative and motivation with a “get the job done” attitude.
  • Strong knowledge of Windows Operating Systems and general Microsoft troubleshooting.  
  • High school diploma or equivalent is required. A+ or Network + Certification along with an Associate’s or Bachelor's Degree in Information Technology highly preferred.
  • Must possess the ability to deal tactfully with customers, team members, and the general public.
  • Focused on quality while maintaining a sense of urgency.

 We're Really in the People Business, We Just Happen to Wash Cars!