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24 Hour Customer Service Jobs (NOW HIRING)

24 Hour Fitness

Sales and Service Expert

Pearl City, HI · On-site

$15 - $19.50/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Sunnyvale, CA · On-site

$17.25 - $22.25/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Boulder, CO · On-site

$15.25 - $19.75/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Lakewood, CA · On-site

$15.75 - $20.25/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Santa Rosa, CA · On-site

$15.75 - $20.50/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Portland, OR · On-site

$15.50 - $20/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

San Francisco, CA · On-site

$17 - $22/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Portland, OR · On-site

$15.25 - $19.75/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Houston, TX · On-site

$13.75 - $18/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Valley Stream, NY · On-site

$15.25 - $19.50/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Yorba Linda, CA · On-site

$15.50 - $20/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

San Leandro, CA · On-site

$16.25 - $21.25/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Chino Hills, CA · On-site

$14.75 - $19/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Portland, OR · On-site

$14.75 - $19.25/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Kapolei, HI · On-site

$14.50 - $19/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Sacramento, CA · On-site

$14.25 - $18.50/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Milpitas, CA · On-site

$16.50 - $21.25/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

24 Hour Fitness

Sales and Service Expert

Pearland, TX · On-site

$12.75 - $16.50/hr

ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our ... Strong customer service skills. * Independent, self-starter with strong organizational skills.

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How much do 24 hour customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for 24 hour customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the 24 Hour Customer Service position, and why are they important?

To excel in 24 Hour Customer Service, you need strong communication skills, proficiency in problem-solving, and the ability to work varying shifts, usually supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and, at times, basic troubleshooting certifications is often required. Exceptional patience, stress management, and a positive attitude help professionals stand out in this role. These skills are essential for providing consistent, high-quality service to customers at any hour of the day or night.

What is a 24 Hour Customer Service job?

A 24 Hour Customer Service job involves assisting customers at any time of day or night, typically in shifts to provide round-the-clock support. Responsibilities may include answering inquiries, troubleshooting issues, and processing orders across various communication channels like phone, email, or chat. This role is common in industries such as telecommunications, finance, and e-commerce, where continuous support is essential. Strong communication skills, problem-solving abilities, and adaptability are key to success in this position.

What kind of schedule flexibility is typically required for 24 Hour Customer Service positions?

24 Hour Customer Service roles often require availability for overnight, weekend, and holiday shifts to meet continuous customer support demands. Schedules may involve rotating shifts, fixed night shifts, or split shifts, depending on the employer's needs. Job seekers should be comfortable adapting to varying hours and sometimes working on short notice. This flexibility ensures that customers receive prompt and effective assistance regardless of the time.

More about 24 Hour Customer Service jobs
What cities are hiring for 24 Hour Customer Service jobs? Cities with the most 24 Hour Customer Service job openings:
What are the most commonly searched types of 24 Hour Customer Service jobs? The most popular types of 24 Hour Customer Service jobs are:
What states have the most 24 Hour Customer Service jobs? States with the most job openings for 24 Hour Customer Service jobs include:
What job categories do people searching 24 Hour Customer Service jobs look for? The top searched job categories for 24 Hour Customer Service jobs are:
24 Hour Customer Service jobs near you
Infographic showing various 24 Hour Customer Service job openings in the United States as of May 2026, with employment types broken down into 77% Full Time, 21% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Sales and Service Expert

Sales and Service Expert

24 Hour Fitness

Pearl City, HI • On-site

$15 - $19.50/hr

Part-time

Medical, Dental, Retirement, PTO

Posted 5 days ago

24 Hour Fitness rating

6.2

Company rating: 6.2 out of 10

Based on 64 frontline employees who took The Breakroom Quiz

33rd of 61 rated gym and leisure clubs

Job description

ABOUT US
For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we create inclusive, welcoming spaces equipped with premium strength and cardio equipment, studio classes, and innovative digital tools. Our impact goes beyond the gym--we support our members' total well-being through coaching, connection, and community. Join us and be part of a team that's changing lives every day!
JOB SUMMARY
The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the value of 24 Hour Fitness product and service offerings, and has a strong focus on behaviors that drive member acquisition and retention. The SSE delivers successful guest and member engagement, and attainment of sales revenue goals.
ESSENTIAL DUTIES & RESPONSIBILITIES
Guest Experience and New Member On-boarding
  • Executes the CARE sales model with each guest and passionately relate how 24 Hour Fitness's products/services will satisfy their fitness needs.
  • Tours potential members through the club and describes the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals. Ensures all guests are registered through the digital kiosk.
  • Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools.
  • Effectively and professionally enrolls guests using Company sales techniques and protocol.
  • Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guests.
  • On-boards new members successfully and assist with all member retention activities in order to drive club profitability.
  • Consistently achieves or exceed personal and team sales goals.

Prospecting and Lead Generation
  • Obtains leads externally from within the community using company provided tools/programs. (i.e. Community outreach/Local Promotions, Corporate Sales on-sites)
  • Generates leads/new business internally through member promotions, referrals, the dissemination of guest passes, and contacting leads generated via phone.
  • Responsible for effectively setting appointments for all leads and potential new business opportunities.
  • Communicates and promotes local and global marketing campaigns to leads and members.
  • Manages and follows up on leads/new business by using a Lead Management System.
  • Executes daily planner to track and plan for successful lead management and selling activities.
  • Consistently achieve or exceed personal productivity goals.

Member Experience
  • Partners with Sales and Service Manager (SSM) to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention.
  • Ensures members receive a friendly greeting/check-in and prompt attention to their needs.
  • Engages members with various fitness offerings including personal training, group exercise classes and 24GO digital content.
  • Maintains name relationships with members and serving as a resource for their questions or concerns, and putting them in touch with the right 24 Hour Fitness resources as appropriate.
  • Provides a clean, friendly, well-maintained club to members and guests and
  • Helps new members become comfortable in the club.

VARIABLE COMPENSATION:
Team Members in this role are eligible to participate in 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans. These plans reward exceptional service, incentivize success, and empower earning potential by aligning pay with your contributions.
ORGANIZATION RELATIONSHIPS
Reports to the Sales and Service Manager. Communicates and interacts with club members, prospective members and outside/third party vendors. This position does not have any direct reports.
REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
  • In-depth knowledge and experience with sales practices and techniques.
  • General understanding of Fitness Industry.
  • Ability to work with computers.
  • Strong interpersonal communication skills.
  • Strong customer service skills.
  • Independent, self-starter with strong organizational skills.
  • Ability to work as part of a team.
  • Ability to operate Point of Sale (POS) System.
  • Knowledge of Membership System software preferred.

Minimum Educational Level/Certifications
  • High School Diploma or GED.
  • Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required (within 60 days of employment).
  • Bachelor's degree preferred.

Work Experience and Qualifications
  • Prior experience in fitness or retail industry preferred.
  • 1-2 years of experience in service sales preferred.

Physical Demands/ Environmental Condition
  • Ability to work in club office; move about club floors and rooms
  • Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures
  • Ability to communicate telephonically with members
  • Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system
  • While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts
  • Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required
  • Able to work in a loud environment

Travel Requirement
  • Minimum travel may be required for training purpose and lead generation.

BENEFITS AT 24
In line with our mission to create a healthier, happier world, we offer comprehensive benefits to help our team members do just that. We offer benefits such as paid time off, medical and dental coverage, 401k with match for qualifying positions, a free gym membership, and discounts on products and personal training. We also have a variety of Employee Resource Groups that you can connect with to participate in community events both in-person and virtually.
Disclaimer
DISCLAIMER: This job description is intended to describe the general job functions and requirements for this position. This is not intended to be an exhaustive list of all the qualifications, responsibilities, duties, and skills required. 24 Hour Fitness reserves the right to modify, add, or remove duties as necessary.
REQUIRED QUALIFICATIONS
Knowledge, Skills & Abilities
  • In-depth knowledge and experience with sales practices and techniques.
  • General understanding of Fitness Industry.
  • Ability to work with computers.
  • Strong interpersonal communication skills.
  • Strong customer service skills.
  • Independent, self-starter with strong organizational skills.
  • Ability to work as part of a team.
  • Ability to operate Point of Sale (POS) System.
  • Knowledge of Membership System software preferred.

Minimum Educational Level/Certifications
  • High School Diploma or GED.
  • Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from approved organization is required (within 60 days of employment).
  • Bachelor's degree preferred.

Work Experience and Qualifications
  • Prior experience in fitness or retail industry preferred.
  • 1-2 years of experience in service sales preferred.

Physical Demands/ Environmental Condition
  • Ability to work in club office; move about club floors and rooms
  • Occasionally required to demonstrate or explain proper physical fitness activities, techniques and procedures
  • Ability to communicate telephonically with members
  • Ability to access and operate company computer systems including: document preparation, data entry, read and interpret general and financial reports from a computer data base or email system
  • While performing the duties of this job, the team member will be regularly exposed to moving mechanical parts
  • Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends, and holidays may be required
  • Able to work in a loud environment

Travel Requirement
  • Minimum travel may be required for training purpose and lead generation.

What 24 Hour Fitness employees say

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About 24 Hour Fitness

Sourced by ZipRecruiter

At 24 Hour Fitness we are dedicated to our mission of creating a healthier, happier world. We are passionate about providing a fitness community that is accessible, affordable and welcoming to everyone. We're on the hunt for team members who are committed to being the best part of each other's day and who have a genuine desire to help our members achieve results they can feel proud of.

Industry

Fitness and sports centers

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

Year founded

1983

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