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24 7 Customer Service Jobs in Indiana (NOW HIRING)

Customer Service

Columbus, IN · On-site

$15 - $20.25/hr

With over forty offices globally and a presence in seven countries, Collabera provides staff ... S., and for the past 24 years we have continued to grow rapidly year after year. For consultants ...

Monday-Friday, 7:30AM-4:00PM Who We Are: West Shore Home is a technology-driven and industry ... The hourly pay for this position is $20-$24 per hour. Please note that the pay range provided is a ...

Monday-Friday, 7:30AM-4:00PM (Full-Time) Who We Are: West Shore Home is a technology-driven and ... The approximate hourly pay for this position is $20-$24 per hour. Please note that the pay range ...

New

Seven (7) plus years experience in Customer Service Management; manufacturing/industrial setting required * Preferred experience establishing or revitalizing Customer Service organizations, while ...

Manager Customer Service

Richmond, IN · On-site

$84K - $102K/yr

Seven (7) plus years experience in Customer Service Management; manufacturing/industrial setting required * Preferred experience establishing or revitalizing Customer Service organizations, while ...

Customer Service Rep

Bluffton, IN · On-site

$14.50 - $19.75/hr

We are searching for qualified customer service reps with personality and people skills. We're ... A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to ...

Customer Service Rep

Bluffton, IN · On-site

$14.50 - $19.75/hr

We are searching for qualified customer service reps with personality and people skills. We're ... A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to ...

Associate Customer Service Rep I Pay Rate: $24/hr. Location: Lafayette, IN Area Code: 765 ZIP Code: 47903 Start Date: Right Away Keywords: #LafayetteoJobs; #CustomerServiceRepjobs ; #INDP+ This is 12 ...

Customer Service Representative

Plainfield, IN · On-site

$15.75 - $21.25/hr

... 24 hours • communicate any delays to operations management and/or customer • Work with other ... services requested by clients • Assist operations with claim records What You Bring: Education ...

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24 7 Customer Service information

See Indiana salary details

$9

$17

$25

How much do 24 7 customer service jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for 24 7 customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the 24 7 customer service position, and why are they important?

To thrive as a 24 7 Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and multi-line phone systems is often required. Patience, resilience, and the ability to remain calm under pressure are crucial soft skills in this role. These skills and qualities are important to ensure round-the-clock customer satisfaction and efficient handling of diverse inquiries at any hour.

What are the typical working hours and shift patterns for a 24 7 customer service role?

24 7 Customer Service positions usually operate on rotating shift schedules to provide continuous support every day of the week, including nights, weekends, and holidays. Employees may be assigned morning, evening, or overnight shifts, and schedules are often determined in advance to accommodate team coverage and work-life balance. While the work environment can be fast-paced, most teams support each other through collaboration and clear hand-offs between shifts. This setup ensures seamless customer assistance around the clock, and can offer flexibility for those seeking non-traditional work hours.

What is a 24 7 customer service?

A 24/7 Customer Service job involves assisting customers at any time of the day or night, ensuring round-the-clock support. Employees in this role handle inquiries, troubleshoot issues, and provide solutions through phone, email, chat, or other communication channels. These jobs require strong problem-solving skills, patience, and the ability to work in different shifts, including nights, weekends, and holidays.

What are the most commonly searched types of 24 7 Customer Service jobs in Indiana? The most popular types of 24 7 Customer Service jobs in Indiana are:
What are popular job titles related to 24 7 Customer Service jobs in Indiana? For 24 7 Customer Service jobs in Indiana, the most frequently searched job titles are:
What cities in Indiana are hiring for 24 7 Customer Service jobs? Cities in Indiana with the most 24 7 Customer Service job openings:
Infographic showing various 24 7 Customer Service job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

Customer Service

Collabera

Columbus, IN • On-site

$15 - $20.25/hr

Full-time

Re-posted 9 days ago


Job description

Company Description

About Collabera
Collabera is the largest minority-owned Information Technology (IT) staffing firm in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 10,000 professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia) and the United Kingdom. We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.

Not only are we committed to meeting and exceeding our customer's needs, but we are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the "Best Staffing Firm to Work For" for four consecutive years since 2012. With over forty offices globally and a presence in seven countries, Collabera provides staff augmentation, managed services and direct placement services to Global 2000 Corporations. Collabera is ranked amongst the top 10 IT staffing firms in the U.S., and for the past 24 years we have continued to grow rapidly year after year.

For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit www.collabera.com to learn more about our latest job openings.

Awards and Recognitions
--Staffing Industry Analysts: Best Staffing Firm to Work For (2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.

Job Description

Job Details:

Job Title: Customer Service II

Location: Columbus, IN 

Duration: 3-4 Months (could go beyond)

Position Summary:

Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. Responsibilities include determining the client's issue, offer possible solutions or providing follow-up as needed. May be inbound, outbound or a combination of both. Typically has a High School diploma and customer service or call center experience. Skills, include accurate documentation and excellent interpersonal and communication skills.

Responsibilities for this position will include the following:

* Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills

* Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments

* Refer unresolved customer grievances to designated departments for further investigation

* Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken


Qualifications

Required Education, Experience & Skills:

* High School Diploma

* 2-4 years customer service related experience required

* Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills

* Ability to work independently and manage one's time

* Ability to accurately document and record customer/client information

* Previous experience with computer applications, such as MS Word and PowerPoint

Additional Information

To know more about this position, please contact:

Ujjwal Mane

973-805-7557

ujjwal.mane(at)collabera.com