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What You'll Do:

• Directs, coordinates and monitors inmate grievance process and prepares statistical reports for the Warden and Chief
• Inspector regarding grievance filings and trends.
• Investigates and processes inmate grievances
• Ensures compliance with various laws, rules, policies and procedures and advises the Warden and Chief Inspector of possible violations.
• Independently corrects violations.
• Identifies problem areas in delivery services and recommends improvements to Warden.
• Monitors and evaluates overall program effectiveness.
• Conducts internal investigations of alleged employee misconduct, particularly as it relates to unreported use of force and inappropriate supervision.
• Maintains applicable logs and records and prepares reports.
• Develops and administers policies and procedures related to federal, state and departmental rules and regulations.
• Serves as liaison between the Warden and inmates regarding complaints and grievance issues and processes and submits findings to the Warden (e.g., interviews inmates/employees, reviews policies & procedures to ensure compliance).
• Refers grievances to the Chief Inspectors Office and other institution Inspectors.
• Train staff on inmate grievance procedures and apprises institutional staff of changes in laws, rules and procedures regarding inmate rights.
• Conducts orientation of new employees and inmates.
• Responds to inquiries and complaints from the general public and outside agencies regarding inmates and/or employees and researches information related to inmate lawsuits.
• Coordinates management audits and assists with facilitating (e.g., ACA, IMA, PREA) within the institution and/or other facilities as designated by the Warden or Chief Inspector.
• Ensures violations found during audits are properly addressed.
• Conducts internal audits to ensure compliance of all service areas (e.g., Food Service, Medical, Mail/Visiting) and ensures any violations are addressed and corrected.
• Evaluates applicable policies and procedures.
• Maintains a close working relationship and consultations with the Chief Inspectors office and other institution Grievance Officers.
• Chairs or serves on inmate and institutional committees.
• Attends meetings, conferences, training sessions.
• Serves on interview panels and makes recommendations for selection.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Qualifications
3 yrs. trg. or 3 yrs. exp. in adult rehabilitation & correction system which provided knowledge of departmental, state &/or federal laws, rules & procedures & American Correctional Association standards affecting detention of inmates & inmate rights; 1 course or 3 mos. exp. in investigative methods & techniques; 1 course or 3 mos. exp. in behavioral or social sciences.
-Or 12 mos. exp. as Correctional Grievance Officer 1, 63171.
-Or equivalent of Minimum Class Qualifications For Employment noted above.
Job Skills: Corrections, Interviewing, Investigation, Criminology/ Criminal Justice, Auditing, Evidence Collection, Attention to Detail, Evidence Collection, Attention to Detail, Confidentiality, Problem Solving, Written Communication, Analyzation.