Maintain accurate asset and software inventory records. * Create and maintain high-quality ... Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial ...
Maintain accurate asset and software inventory records. * Create and maintain high-quality ... Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial ...
Maintain accurate asset and software inventory records. * Create and maintain high-quality ... Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial ...
New
Maintain accurate asset and software inventory records. * Create and maintain high-quality ... Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial ...
New
Maintain accurate asset and software inventory records. * Create and maintain high-quality ... Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial ...
Maintain accurate asset and software inventory records. * Create and maintain high-quality ... Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial ...
FINANCIAL SYSTEMS ANALYST (CYBER)
Columbus, OH · On-site
$62K/yr
... software test plans for information systems. * SUBSTITUTION OF EDUCATION FOR GS-9 SPECIALIZED ... Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work ...
FINANCIAL SYSTEMS ANALYST (CYBER)
Columbus, OH · On-site
$62K/yr
... software test plans for information systems. * SUBSTITUTION OF EDUCATION FOR GS-9 SPECIALIZED ... Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work ...
Area Logistics Analyst
Westerville, OH · On-site
Use routing software, GPS data, and analytics tools to improve delivery efficiency and reduce costs ... Voluntary Short-Term Disability * 401(k) with company match * Tuition reimbursement * Propane ...
Area Logistics Analyst
Westerville, OH · On-site
Use routing software, GPS data, and analytics tools to improve delivery efficiency and reduce costs ... Voluntary Short-Term Disability * 401(k) with company match * Tuition reimbursement * Propane ...
Innovation Software Engineer - Hybrid
Columbus, OH · On-site
$63 - $75/hr
S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ... Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter ...
Innovation Software Engineer - Hybrid
Columbus, OH · On-site
$63 - $75/hr
S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ... Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter ...
Innovation Software Engineer - Hybrid
Columbus, OH · On-site
$63 - $75/hr
S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ... Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K
Innovation Software Engineer - Hybrid
Columbus, OH · On-site
$63 - $75/hr
S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ... Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K
Programmer Analyst
Columbus, OH · Remote
$30 - $35/hr
What you'll be responsible for: · Software installations on AS400 and Windows Servers. · May ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Programmer Analyst
Columbus, OH · Remote
$30 - $35/hr
What you'll be responsible for: · Software installations on AS400 and Windows Servers. · May ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...
Drive implementation of software through analysis and design activities for new business features ... Voluntary benefits (financial protection plans) * 401(k) plan, with 67% of every dollar you ...
Drive implementation of software through analysis and design activities for new business features ... Voluntary benefits (financial protection plans) * 401(k) plan, with 67% of every dollar you ...
Software Support Technician
Dublin, OH · On-site
Analysis of Error Logging and root cause identification of software code logic. * Identification of ... Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Software Support Technician
Dublin, OH · On-site
Analysis of Error Logging and root cause identification of software code logic. * Identification of ... Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Oversee and monitor health and voluntary programs (e.g., medical, prescription drug, life insurance ... Skill in equipment and software operation. Ability to deal with problems involving several ...
Oversee and monitor health and voluntary programs (e.g., medical, prescription drug, life insurance ... Skill in equipment and software operation. Ability to deal with problems involving several ...
Benefits Analyst 2, Projects
Columbus, OH · On-site
$31.04/hr
Oversee and monitor health and voluntary programs (e.g., medical, prescription drug, life insurance ... Skill in equipment and software operation. Ability to deal with problems involving several ...
Benefits Analyst 2, Projects
Columbus, OH · On-site
$31.04/hr
Oversee and monitor health and voluntary programs (e.g., medical, prescription drug, life insurance ... Skill in equipment and software operation. Ability to deal with problems involving several ...
OPERATIONS RESEARCH ANALYST
Heath, OH · On-site
$49K/yr
... standard software applications. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for ... VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done ...
OPERATIONS RESEARCH ANALYST
Heath, OH · On-site
$49K/yr
... standard software applications. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for ... VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done ...
Senior Programmer/Analyst - Hybrid
Columbus, OH · On-site
$69.10 - $71.24/hr
... software enhancements and new application functionality Provide production support and assist with ... Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter ...
Senior Programmer/Analyst - Hybrid
Columbus, OH · On-site
$69.10 - $71.24/hr
... software enhancements and new application functionality Provide production support and assist with ... Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter ...
Senior Programmer/Analyst - Hybrid
Columbus, OH · On-site
$69.10 - $71.24/hr
Design, test, debug, document, and implement software enhancements and new application ... Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K
Senior Programmer/Analyst - Hybrid
Columbus, OH · On-site
$69.10 - $71.24/hr
Design, test, debug, document, and implement software enhancements and new application ... Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K
... data analytics software, and voice recognition/dictation software. * Executes recurring system ... demands it, volunteering to cover time off or unexpected absences, maintaining workflow in ...
... data analytics software, and voice recognition/dictation software. * Executes recurring system ... demands it, volunteering to cover time off or unexpected absences, maintaining workflow in ...
Senior Innovation Software Engineer - Hybrid
Columbus, OH · On-site
$64 - $72/hr
S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ... Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K
Senior Innovation Software Engineer - Hybrid
Columbus, OH · On-site
$64 - $72/hr
S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ... Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K
Senior Innovation Software Engineer - Hybrid
Columbus, OH · On-site
$64 - $72/hr
S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ... Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter ...
Senior Innovation Software Engineer - Hybrid
Columbus, OH · On-site
$64 - $72/hr
S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants ... Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter ...
Ability to learn ViaPath and third-party software applications within the first six months of hire ... voluntary coverage available. * Employee Assistance Program (EAP) - Free, confidential support for ...
Ability to learn ViaPath and third-party software applications within the first six months of hire ... voluntary coverage available. * Employee Assistance Program (EAP) - Free, confidential support for ...
Ability to learn ViaPath and third-party software applications within the first six months of hire ... voluntary coverage available. * Employee Assistance Program (EAP) - Free, confidential support for ...
Ability to learn ViaPath and third-party software applications within the first six months of hire ... voluntary coverage available. * Employee Assistance Program (EAP) - Free, confidential support for ...
Volunteer Software Analyst information
See salary details
$24.52 - $27.84
4% of jobs
$27.84 - $31.16
4% of jobs
$31.16 - $34.48
13% of jobs
$35.54 is the 25th percentile. Wages below this are outliers.
$34.48 - $37.81
12% of jobs
$37.81 - $41.13
4% of jobs
$41.13 - $44.45
3% of jobs
$44.45 - $47.77
1% of jobs
$47.77 - $51.09
7% of jobs
The median wage is $51.29 / hr.
$51.09 - $54.41
18% of jobs
$55.34 is the 75th percentile. Wages above this are outliers.
$54.41 - $57.74
29% of jobs
$57.74 - $61.06
4% of jobs
$24
$46
$61
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Cities with the most Volunteer Software Analyst job openings:
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States with the most job openings for Volunteer Software Analyst jobs include:
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Other
Medical, Dental, Vision, Life, Retirement
Posted 5 days ago
Advanced Drainage Systems rating
7.0
Based on 46 frontline employees who took The Breakroom Quiz
44th of 84 rated plastic manufacturers
Job description
Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we deliver high-quality products across multiple industries while recycling over half a billion pounds of plastic annually. At ADS, we foster a culture where diverse perspectives drive better ideas, ensuring every employee feels valued, heard, and empowered to make an impact.
Responsibilities
Create a positive customer support experience and build trusted relationships through deep problem
understanding, proactive communication, and timely resolution of issues. The Sr. Desktop Support Analyst serves
as a senior technical resource and mentor within the support organization, providing advanced troubleshooting,
guidance to team members, and leadership during escalations while promoting a culture of exceptional customer
service and continuous improvement.
Key Responsibilities
- Provide advanced onsite, remote, telephone, email, and desk-side technical support for users and guests.
- Deliver an exceptional customer experience by demonstrating empathy, professionalism, proactive communication, and ownership of issues through resolution.
- Triage, troubleshoot, document, resolve, and escalate incidents in a timely manner using the enterprise ticketing system.
- Engage Service Desk peers, IT teams, and third-party resources when issues require additional support or expertise.
- Analyze logs within Microsoft applications to identify root causes and resolve user issues.
- Procure, deploy, image/reimage, configure, and troubleshoot Windows workstations, software, hardware, printers, and peripherals.
- Rebuild Windows profiles and administer access to internal applications.
- Maintain accurate asset and software inventory records.
- Create and maintain high-quality knowledge articles, documentation, and support procedures that improve team effectiveness and user self-service capabilities.
- Lead and participate in continuous improvement initiatives that enhance support quality, operational efficiency, and customer satisfaction.
- Manage relationships with local third parties and suppliers.
Qualifications
- Associate's or bachelor's degree in IT preferred.
- 5+ years of Desktop Support, End User Support, or Service Desk experience in an enterprise environment.
- A combination of education, certification, and experience will be considered.
- Certifications such as ITIL, SDI, MCP, HDI, JAMF, MCSA are a plus.
Skills & Competencies
- Strong troubleshooting, problem assessment, and solution identification skills.
- Working knowledge of Windows operating systems, Windows 11, and common business applications.
- Knowledge of imaging and reimaging Windows workstations.
- Experience supporting executive and business-critical users preferred.
- Understanding of group policy objects (GPO), Active Directory, Microsoft Exchange, and multiple server OS versions.
- Ability to troubleshoot basic network issues.
- Experience providing remote support.
- Experience creating and modifying ServiceNow reports.
- Excellent customer service, communication, and conflict resolution skills.
- Ability to build positive working relationships with team members and external departments.
- Strong organizational skills, attention to detail, and effective time management.
- Experience mentoring team members or serving as a senior technical resource preferred.
- Ability to prioritize competing tasks with minimal supervision.
- Strong professional work ethic and positive attitude.
#LI-CH1
#LI-Onsite
Company Benefits:
Health & Welfare Benefits: Medical and prescription drug plans, telemedicine (with medical plan), High-Deductible Health Plan (HDHP) and Health Savings Account (HSA), dental and vision plans, virtual physical therapy*, an employee assistance program (EAP)*, and voluntary accident, critical illness, and hospital indemnification programs.
Financial Benefits: Retirement 401k program with company match, an employee stock purchase plan (voluntary), financial wellness planning*, paid parental leave*, flexible spending accounts (FSA) for child care and health care, short-term and long-term disability*, basic life insurance, accidental death and dismemberment (AD&D)*, adoption financial reimbursement*, tuition reimbursement*, voluntary life insurance (for employees, spouses, and children), and voluntary identity theft and fraud protection.
*100% paid by ADS.
Why Join ADS?
Growth Opportunities & Global Presence: With a global network of approximately 70 manufacturing plants and 40 distribution centers, ADS offers extensive opportunities for career growth and development in various locations around the world.
Inclusive and Creative Work Culture: ADS fosters a culture of passion, innovation, and continuous improvement, empowering employees to shape industry-leading solutions. We value diverse perspectives, recognizing that they drive better ideas, processes, and performance. Our workplace is built on respect, inclusivity, and shared responsibility, ensuring every team member feels valued and contributes to our collective success.
Innovative & Sustainability Focused: Advanced Drainage Systems is one of the largest plastic recyclers in North America, ensuring over half a billion pounds of plastic is kept out of landfills every year.
Learn More: https://www.adspipe.com/about-us
EEO Statement
ADS supports an inclusive workplace that values diversity of thought, experience, and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. ADS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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