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Spring Step Shoes - Tanger Outlets Columbus, OH
Join the Spring Footwear Family!
Since 1991, Spring Footwear Corp. has been dedicated to delivering exceptional comfort, quality, and style. Our family of brands has earned the trust of customers through innovative design, craftsmanship, and outstanding customer service.
Our mission is simple:
"To develop successful partnerships by creating and delivering the best quality, value, product, and service every day."
We're looking for enthusiastic, customer-focused Sales Associates who are passionate about people, fashion, and delivering an exceptional shopping experience.
Your Role
As a Sales Associate, you will be a key part of the customer experience, representing the Spring Step brand with confidence, care, and enthusiasm. You'll help customers find the perfect fit while contributing to a welcoming, energetic, and service-focused store environment.
Whether you're assisting a first-time shopper or a loyal customer, you'll play an important role in bringing our brand to life every day.
Key Responsibilities

• Deliver warm, personalized customer service while sharing your product knowledge and passion for our footwear.
• Drive sales through thoughtful recommendations, styling advice, and add-on selling.
• Build lasting customer relationships that encourage repeat visits and brand loyalty.
• Maintain an organized, clean, and visually appealing sales floor that reflects Spring Footwear's standards.
• Assist with inventory management, stock replenishment, receiving shipments, and e-commerce order fulfillment.
• Accurately process sales, returns, and exchanges using the point-of-sale (POS) system.
• Represent Spring Footwear's family of brands with professionalism, integrity, and pride.
• Support daily store operations while working collaboratively to achieve individual and team sales goals.
• Contribute to a positive, collaborative, and customer-first work culture.

What We're Looking For

• Friendly, dependable team players with a passion for helping customers.
• Previous retail or customer service experience is preferred (footwear, fashion, apparel, or specialty retail is a plus).
• Strong communication, interpersonal, and multitasking skills in a fast-paced retail environment.
• Positive attitude with a willingness to learn and grow.
• Ability to stand for extended periods and lift up to 40 pounds as needed.
• Flexible availability, including evenings, weekends, and holidays.
• Multilingual skills are a plus.

What We Offer

• Competitive hourly pay plus sales commissions.
• Employee discounts across all Spring Footwear brands.
• Flexible scheduling to support work-life balance.
• Opportunities for career growth, advancement, and cross-training.
• A supportive, inclusive, and energetic work environment where your contributions are valued.

Join Our Team
Step into a role where comfort, craftsmanship, and community come together. If you're passionate about providing outstanding customer service and want to grow your retail career with a company that values its employees, we'd love to hear from you.
Apply today and become part of the Spring Footwear family!
JOB CODE: SSS-OH-COLUMBUS