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Software Support Engineer Ii Jobs Near Me

VARGO®

Software Support Specialist

Dublin, OH · On-site

Role Description The Software Support Specialist is a full-time, on-site role based in Dublin, OH ... engineering and implementation teams to resolve complex issues, and help maintain knowledge base ...

RevSpring, Inc.

Software Engineer II- Enrichment

Columbus, OH · On-site

$94K - $128K/yr

Software Engineer II- Enrichment Job Summary: As a Software Engineer on the Enrichment team, this role works closely with fellow software engineers to design AI-powered systems that augment existing ...

Mimecast Limited

Machine Learning Engineer II

Columbus, OH · On-site

$91K - $124K/yr

Understand and influence software architecture decisions to enable the delivery and analysis of ... Mentor and support junior staff, helping them grow their skills and confidence.* Champion a ...

Infinity Solutions

Support Engineer

Westerville, OH · On-site

Support Engineer Locations: Westerville, OH / Phoenix, AZ(Onsite) Duration: Long Term Description ... Shift 1: 6AM - 3PM Shift 2: 2PM - 11PM * Monitor servers, applications, and network infrastructure ...

Gilbane, Inc.

VDC Engineer II

Columbus, OH · On-site

Utilizes 3D design software to identify, communicate, and resolve project challenges * Utilizes ... Supports 1-3 VDC deliverables under supervision EXPERIENCE/EDUCATION * Bachelor's degree in ...

Gilbane Building Company

VDC Engineer II

Columbus, OH · On-site

Utilizes 3D design software to identify, communicate, and resolve project challenges * Utilizes ... Supports 1-3 VDC deliverables under supervision Qualifications EXPERIENCE/EDUCATION * Bachelor ...

Gilbane Building Company

VDC Engineer II

Columbus, OH · On-site

Utilizes 3D design software to identify, communicate, and resolve project challenges * Utilizes ... Supports 1-3 VDC deliverables under supervision Qualifications EXPERIENCE/EDUCATION * Bachelor ...

Mimecast

Machine Learning Engineer II

Columbus, OH · On-site

$94K - $128K/yr

Understand and influence software architecture decisions to enable the delivery and analysis of ... Mentor and support junior staff, helping them grow their skills and confidence. * Champion a ...

Mimecast

Machine Learning Engineer II

Columbus, OH · On-site

$94K - $128K/yr

Understand and influence software architecture decisions to enable the delivery and analysis of ... Mentor and support junior staff, helping them grow their skills and confidence. * Champion a ...

IBM

Senior Software Engineer II - Confluent

Columbus, OH · On-site

$118K - $156K/yr

As a Senior Software Engineer II at Confluent, you will take ownership of critical backend systems ... support other engineers through code reviews and design reviews. * Evaluate and enhance the ...

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How much do software support engineer ii jobs pay per year?

As of Sep 10, 2026, the average yearly pay for software support engineer ii in the United States is $90,663.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,000.00 and $125,000.00 per year, depending on experience, location, and employer.

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Software Support Engineer Ii jobs near you
A map of the United States highlighting the number of Software Support Engineer Ii job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Software Support Engineer Ii job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Software Support Specialist

Dublin, OH • On-site

VARGO®
Industrial Automation Equipment Manufacturing • 11 - 50 employees
Learn more about VARGO®external

Other

Posted 6 days ago

Job description

Company Description VARGO® is a systems integrator that designs, installs, and orchestrates cohesive, waveless fulfillment solutions for retail and e-commerce operators. The company focuses on helping clients overcome challenges related to growth, labor constraints, inconsistent performance, and costly automation. VARGO® begins by designing optimal processes, then integrates IT systems and automation technologies to support real-time operations. Its COFE™ WES platform coordinates labor, software, and automation to enable waveless, real-time fulfillment. Customers rely on VARGO® for higher throughput, improved service levels, and a lower cost per unit, even during peak periods.
Role Description The Software Support Specialist is a full-time, on-site role based in Dublin, OH. This role is responsible for providing technical and customer support for VARGO® software solutions, including troubleshooting issues, analyzing system performance, and assisting users with configuration and usage questions. The specialist will respond to support tickets, document reported problems, collaborate with engineering and implementation teams to resolve complex issues, and help maintain knowledge base articles and support documentation. Daily activities include monitoring system alerts, testing fixes, communicating status updates to stakeholders, and ensuring timely, accurate resolution of software-related concerns. The role may also assist with user training, onboarding, and continuous improvement initiatives for support processes.
Qualifications
  • Candidates should possess strong Technical Support and Troubleshooting skills for software and IT systems.
  • Candidates should possess solid Customer Support and Communication skills to interact effectively with internal and external stakeholders.
  • Candidates should possess strong Analytical Skills to diagnose issues, interpret logs, and identify root causes.
  • Experience with warehouse, fulfillment, or logistics systems and familiarity with WMS/WES or automation technologies is beneficial.
  • Ability to read and understand technical documentation and basic proficiency with databases or scripting is a plus.
  • Preferred qualifications include an associate or bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
  • Demonstrated ability to work on-site in a collaborative environment, manage multiple support requests, and meet response and resolution targets.

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