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Remote Service Engineer Jobs in Columbus, OH (NOW HIRING)

Huntington

ServiceNow Platform Engineer

Columbus, OH · On-site

Familiarity with the User Experience Tools, Service Intelligence, and Service Experiences ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

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Remote Service Engineer information

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How much do remote service engineer jobs pay per hour?

As of Jun 11, 2026, the average hourly pay for remote service engineer in Columbus, OH is $39.05, according to ZipRecruiter salary data. Most workers in this role earn between $31.11 and $44.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Service Engineer position, and why are they important?

A Remote Service Engineer should possess a solid background in troubleshooting, diagnosing technical issues, and providing remote support, typically backed by a degree in engineering or a related technical field. Familiarity with remote access tools, ticketing systems, CRM software, and certifications like CompTIA A+ or Microsoft Certified Solutions Expert (MCSE) are commonly expected. Exceptional communication skills, adaptability, and proactive problem-solving are vital to excel in this role. These abilities ensure efficient remote resolution of customer concerns, build client trust, and maintain high service quality standards.

What are some of the biggest challenges a Remote Service Engineer might face, and how are they addressed?

One of the main challenges for a Remote Service Engineer is diagnosing and resolving issues without direct, hands-on access to equipment, which requires strong analytical skills and clear communication with clients. They often need to rely on clients to describe problems accurately while using remote access tools to perform troubleshooting. Collaboration with on-site teams or other support engineers is common, especially for complex issues that cannot be resolved remotely. Continuous learning and adapting to updates in hardware, software, and remote support technologies are important for staying effective in this dynamic role. Many employers support their remote engineers with training, regular team meetings, and accessible knowledge bases to help overcome these challenges.

What is a Remote Service Engineer job?

A Remote Service Engineer is responsible for diagnosing, troubleshooting, and resolving technical issues for customers or clients from a remote location. They provide support via phone, email, or online communication tools, ensuring minimal downtime for critical systems. Their role often involves software updates, system maintenance, and guiding users through technical processes. Strong problem-solving skills, technical expertise, and excellent communication are essential for success in this position.

What are the most commonly searched types of Service Engineer jobs in Columbus, OH? The most popular types of Service Engineer jobs in Columbus, OH are:
What are popular job titles related to Remote Service Engineer jobs in Columbus, OH? For Remote Service Engineer jobs in Columbus, OH, the most frequently searched job titles are:
What job categories do people searching Remote Service Engineer jobs in Columbus, OH look for? The top searched job categories for Remote Service Engineer jobs in Columbus, OH are:
What cities near Columbus, OH are hiring for Remote Service Engineer jobs? Cities near Columbus, OH with the most Remote Service Engineer job openings:
Remote Service Engineer jobs near you

Field Service Engineer, L2

MGM Transformers

Columbus, OH • On-site

Full-time

Posted 27 days ago

Job description

Job Type
Full-time
Description
The Field Service Engineer Level 2 is an early-career field technician responsible for performing basic electrical maintenance, inspections, and testing activities under supervision. This role represents the transition from apprentice-level support to task ownership, with increasing responsibility for assigned work scopes and participation in more complex service projects.
Core Responsibilities
Electrical Maintenance & Inspection
  • Perform visual and mechanical inspections on low- and medium-voltage switchgear, switchboards, and circuit breakers.
  • Identify wear, overheating, contamination, or mechanical issues and report findings to senior technicians.
  • Perform cleaning and basic mechanical checks per established procedures.

Electrical Testing & Measurements
  • Conduct insulation resistance, continuity, voltage, and current testing under supervision.
  • Assist with test setup, connection verification, and teardown.
  • Record test data accurately for service reports.

Power Distribution Equipment Support
  • Perform visual inspections and basic maintenance on ATS, RPPs, and PDUs.
  • Replace filters, verify indicators and alarms, and perform basic control checks.
  • Escalate abnormal conditions to senior technicians or the Field Engineer.

Generator & Battery System Support
  • Assist with generator preventive maintenance including visual inspections and fluid checks.
  • Support battery inspections, terminal checks, and basic voltage readings.
  • Assist with load testing under direction.

Transformer & Cable Work
  • Support transformer tap checks, nameplate verification, and inspections.
  • Assist with infrared (IR) scan preparation and documentation.
  • Support cable terminations and grounding verification under supervision.

Safety, Isolation & Grounding
  • Participate in equipment isolation, lockout/tagout (LOTO), and grounding activities.
  • Verify zero-energy states as directed.
  • Participate in Job Hazard Analyses (JHAs) and on-site safety briefings.
  • Follow all safety requirements (NFPA 70E, OSHA) and customer site-specific rules.

Documentation & Professional Practices
  • Complete service reports, test sheets, and time documentation accurately and on schedule.
  • Maintain accountability for tools, equipment, and materials.
  • Communicate professionally with supervisors, team members, and customer personnel.

Required Qualifications
  • High school diploma or GED required; technical school, military electrical training, or Associate's degree a plus.
  • 1-2 years of electrical field service or industrial experience preferred.
  • Working knowledge of electrical safety practices, including LOTO and arc-flash awareness.
  • Ability to read basic one-line diagrams, wiring diagrams, and schematics.
  • Valid driver's license and ability to travel as required.

Preferred Qualifications
  • OSHA 10 or OSHA 30 certification.
  • Manufacturer/OEM training on switchgear, breakers, ATS, generators, or UPS platforms.
  • Prior apprentice or industrial maintenance experience.

Knowledge, Skills & Abilities
  • Working knowledge of meggers, clamp meters, multimeters, and torque wrenches.
  • Understanding of LV/MV system configurations and grounding principles.
  • Demonstrated adherence to safety policies and documentation standards.
  • Willingness to learn, take direction, and follow established procedures.
  • Clear written and verbal communication.
  • Basic proficiency with Microsoft Office (Word, Excel) and mobile/field reporting tools.

Tools & Technology
  • Multimeters, clamp meters, insulation resistance testers (meggers), and continuity testers.
  • Torque wrenches, hand tools, and standard power tools.
  • Mobile field service applications and document/reporting systems.

Working Conditions & Travel
  • Primarily field-based at customer facilities including industrial plants, utilities, data centers, commercial facilities, and substations.
  • Travel typically 40-60% depending on region and workload; may include nights, weekends, and emergency call-outs.
  • Work may be performed in confined spaces, on elevated platforms, in hot/cold environments, and around energized equipment per safety rules.
  • Must be able to wear required PPE including arc-rated clothing, hard hat, gloves, safety glasses, hearing protection, and fall protection as needed.

Physical Requirements
  • Ability to lift and carry up to 50 lbs (23 kg) and move test equipment and tools.
  • Ability to stand, kneel, bend, climb ladders/stairs, and work at heights for extended periods.
  • Ability to differentiate conductor colors and indicator states and read instruments and displays.

Disclaimer
The statements above are intended to describe the general nature and level of work being performed. They are not an exhaustive list of all responsibilities, duties, or skills required. Forgent Power reserves the right to modify, interpret, or apply this job description as needed.
Equal Employment Opportunity Statement
Forgent Power is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected class.
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