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Refinery Process Jobs Near Me

Robert Half

ServiceNow SPM Process Lead

Westerville, OH · On-site

Create and refine process documentation for ServiceNow SPM functions, ensuring materials remain accurate, organized, and easy for end users and practitioners to apply. * Produce training content such ...

JP Morgan Chase

Process Improvement Associate I

Columbus, OH · On-site

$67K - $83K/yr

Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change. * Apply Lean Six Sigma and systems-thinking approaches to diagnose ...

JP Morgan Chase

Process Improvement Associate I

Columbus, OH · On-site

$67K - $83K/yr

Use agile methodologies to iteratively develop and refine process improvements, ensuring flexibility and responsiveness to change. * Apply Lean Six Sigma and systems-thinking approaches to diagnose ...

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How much do refinery process jobs pay per year?

As of Sep 14, 2026, the average yearly pay for refinery process in the United States is $137,385.00, according to ZipRecruiter salary data. Most workers in this role earn between $101,500.00 and $147,500.00 per year, depending on experience, location, and employer.

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Refinery Process jobs near you
A map of the United States highlighting the number of Refinery Process job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Refinery Process job openings in each state, with California having the most at 2 and Hawaii the least at 0.

ServiceNow SPM Process Lead

Westerville, OH • On-site

Robert Half
Recruiting and Staffing Services • 10K+ employees
Learn more about Robert Halfexternal

Temporary

Posted 4 days ago

Job description

We are looking for a ServiceNow SPM Process Lead to support enterprise process excellence and user enablement for a Long-term Contract position based in Westerville, Ohio. This role focuses on strengthening the use of ServiceNow Strategic Portfolio Management capabilities by creating clear operational documentation, delivering practical training, and guiding adoption across IT and business teams. The ideal candidate will combine business analysis expertise with strong communication skills to help stakeholders use Resource Management, Idea Management, and Strategic Planning Workspace effectively.
Responsibilities:
• Create and refine process documentation for ServiceNow SPM functions, ensuring materials remain accurate, organized, and easy for end users and practitioners to apply.
• Produce training content such as user guides, quick-reference tools, and step-by-step learning resources that support consistent platform usage.
• Establish standard operating procedures for key workflows and governance practices within Resource Management, Idea Management, and Strategic Planning Workspace.
• Lead the introduction of Resource Management capabilities to IT teams by defining operating models, clarifying responsibilities, and supporting adoption activities.
• Partner with technology leaders and business stakeholders to align planning processes with organizational priorities and resource needs.
• Coordinate the expansion of Idea Management and Strategic Planning Workspace across business units through structured rollout plans, onboarding support, and targeted communications.
• Facilitate workshops and training sessions for audiences with varying levels of technical experience to encourage confident platform adoption.
• Monitor adoption trends, gather stakeholder feedback, and provide progress updates and recommendations to program leadership.
• Maintain a dynamic documentation repository that reflects platform enhancements, evolving processes, and continuous improvement efforts.• Hands-on experience with ServiceNow Strategic Portfolio Management, including Resource Management, Idea Management, and Demand Management or related capabilities.
• Strong ability to translate detailed workflows and operational processes into clear documentation and easy-to-follow training materials.
• Demonstrated success leading platform implementations, enablement efforts, or process rollouts across multiple teams or business units.
• Excellent communication and stakeholder engagement skills, with the ability to present information clearly to both business and technical audiences.
• Experience designing and delivering training sessions for users with different levels of system knowledge and practical experience.
• Proven ability to manage several priorities at once, work independently, and meet deadlines in a fast-paced environment.
• High attention to detail and strong organizational skills for maintaining rollout plans, governance materials, and documentation libraries.
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About Robert Half

Sourced by ZipRecruiter

Founded in 1948, Robert Half pioneered the idea of professional talent solutions to connect opportunities at great companies with highly skilled job seekers. As business needs changed, we evolved to offer specialized talent solutions for finance and accounting, technology, administrative and customer support, creative and marketing, and legal fields. In 2002, we introduced our subsidiary, Protiviti, a global independent risk consulting and internal audit service, to support companies as they faced more strategic business challenges.

Industry

Recruiting and staffing services

Company size

10,000+ Employees

Headquarters location

San Ramon, CA, US

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