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Description
Who we are
Founded in 1999 and headquartered in Central Ohio, we're a privately-owned, independent healthcare navigation organization. We believe that no one should have to navigate the cost and complexity of healthcare alone, and we're on a mission to make healthcare simpler and more effective for our millions of members. Our big-hearted, tech-savvy team fights to ensure that our members get the care they need, when they need it, at the most affordable cost - that's why we call ourselves Healthcare Warriors®.
We're committed to building diverse and inclusive teams - more than 2,000 of us and counting - so if you're excited about this position, we encourage you to apply - even if your experience doesn't match every requirement.
About the role
The Senior Network Engineer is responsible for designing, implementing, securing, and supporting enterprise network infrastructure with a strong focus on Arista switching, spine-leaf architecture, Arista CloudVision, Palo Alto firewalls, and Palo Alto Strata Cloud Manager.
This role serves as a senior technical resource for network operations, project delivery, security policy implementation, troubleshooting, and network architecture improvements. The Senior Network Engineer is expected to lead complex technical initiatives, mentor junior engineers, create standards, and provide escalation support during major incidents and changes.
Location: This position is located at our Dublin, OH campus with hybrid flexibility.
What you'll do (Essential Responsibilities)

• Design, configure, and support enterprise switching environments using Arista EOS.
• Support and enhance spine-leaf data center architecture, including leaf/spine connectivity, MLAG, VLANs, VRFs, routing, high availability, and segmentation.
• Manage network infrastructure using Arista CloudVision, including compliance, configuration management, software upgrades, telemetry, provisioning, and change validation.
• Lead troubleshooting for complex Layer 2, Layer 3, firewall, VPN, application, and routing issues.
• Configure and support Palo Alto firewalls, including security policy, NAT, App-ID, User-ID, URL filtering, threat prevention, GlobalProtect, IPsec VPN, and logging.
• Manage firewall configuration and policy through Palo Alto Strata Cloud Manager.
• Review, create, and optimize firewall rules to improve security, performance, and operational efficiency.
• Support routing protocols including BGP, OSPF, static routing, route maps, prefix lists, redistribution, and failover designs.
• Assist with network segmentation, firewall migrations, data center migrations, circuit turn-ups, and cloud connectivity projects.
• Provide advanced escalation support for network incidents, outages, performance issues, and security events.
• Develop and maintain network standards, diagrams, implementation plans, operational procedures, and troubleshooting guides.
• Lead change management efforts, including risk analysis, implementation steps, validation plans, and backout procedures.
• Partner with security, systems, cloud, application, service desk, and vendor teams to resolve issues and deliver projects.
• Mentor Network Engineers and Network Administrators by providing technical guidance, documentation review, and troubleshooting support.
• Identify opportunities to improve network reliability, visibility, security, automation, and operational maturity.
• All other duties as assigned.

What you'll bring (Qualifications)

• Education: Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent work experience.
• Experience: 5+ years of hands-on network engineering experience preferred.
• 4+ years of experience supporting enterprise firewall and data center network environments preferred.

• Design, configure, and support enterprise switching environments using Arista EOS.
• Support and enhance spine-leaf data center architecture, including leaf/spine connectivity, MLAG, VLANs, VRFs, routing, high availability, and segmentation.
• Manage network infrastructure using Arista CloudVision, including compliance, configuration management, software upgrades, telemetry, provisioning, and change validation.
• Lead troubleshooting for complex Layer 2, Layer 3, firewall, VPN, application, and routing issues.
• Configure and support Palo Alto firewalls, including security policy, NAT, App-ID, User-ID, URL filtering, threat prevention, GlobalProtect, IPsec VPN, and logging.
• Manage firewall configuration and policy through Palo Alto Strata Cloud Manager.
• Review, create, and optimize firewall rules to improve security, performance, and operational efficiency.
• Support routing protocols including BGP, OSPF, static routing, route maps, prefix lists, redistribution, and failover designs.
• Assist with network segmentation, firewall migrations, data center migrations, circuit turn-ups, and cloud connectivity projects.
• Provide advanced escalation support for network incidents, outages, performance issues, and security events.
• Develop and maintain network standards, diagrams, implementation plans, operational procedures, and troubleshooting guides.
• Lead change management efforts, including risk analysis, implementation steps, validation plans, and backout procedures.
• Partner with security, systems, cloud, application, service desk, and vendor teams to resolve issues and deliver projects.
• Mentor Network Engineers and Network Administrators by providing technical guidance, documentation review, and troubleshooting support.
• Identify opportunities to improve network reliability, visibility, security, automation, and operational maturity.
• A high degree of personal accountability and trustworthiness, a commitment to working within Quantum Health's policies, values and ethics, and to protecting the sensitive data entrusted to us.

Preferred Qualifications

• Experience with VXLAN/EVPN in an Arista environment.
• Experience with Prisma Access, GlobalProtect, or cloud-delivered security platforms.
• Experience with network automation using Python, Ansible, APIs, or CloudVision workflows.
• Experience with monitoring tools such as CloudVision, LibreNMS, Grafana, PRTG, or similar platforms.
• Experience with data center migrations, firewall migrations, hardware refreshes, and circuit migrations.
• Experience with Microsoft Active Directory, DNS, DHCP, RADIUS, SAML, certificates, and identity-based access.
• Experience with ITSM platforms such as ServiceNow or Jira.
• Industry certifications such as Palo Alto PCNSE, Palo Alto PCNSA, Arista ACE, CCNP Enterprise, CCNP Security, CCIE, Network+, or Security+.
• Experience in healthcare, financial, retail, enterprise campus, or large data center environments is a plus.

#LI-AK1 #LI-Hybrid
What's in it for you

• Compensation: Competitive base and incentive compensation
• Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
• Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
• Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
• Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
• Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
• Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!

What you should know

• Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
• Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
• Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
• Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
• Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
• Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
• Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.

Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
California Employee and Job Applicant Notice of Collection of Personal Information:If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information is used are described in our California Employee and Job Applicant Notice of Collection of Personal Information. Please review the notice here:
California Employee and Job Applicant Notice
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.