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Patient Observation Associate Jobs Near Me

Crothall Healthcare

HOUSEKEEPER (FULL TIME)

Columbus, OH · On-site

$15/hr

... Transportation, Patient Observation, Facilities Management, Healthcare Technology Solutions ... Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace ...

OhioHealth

Staff Nurse - Observation Unit

Columbus, OH · On-site

... patient needs (30%). Implementation/Evaluation - Evaluates and documents response to nursing ... OhioHealth does not discriminate against associates or applicants because of race, color, genetic ...

OhioHealth

Staff Nurse - Observation Unit

Columbus, OH · On-site

... patient needs (30%). Implementation/Evaluation - Evaluates and documents response to nursing ... OhioHealth does not discriminate against associates or applicants because of race, color, genetic ...

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How much do patient observation associate jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for patient observation associate in the United States is $23.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $28.37 per hour, depending on experience, location, and employer.

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Patient Observation Associate jobs near you
A map of the United States highlighting the number of Patient Observation Associate job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Patient Observation Associate job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Patient Access Associate Specialist

Ensemble Health Partners

Lancaster, OH • On-site

$17 - $18.15/hr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Ensemble Health Partners rating

6.6

Company rating: 6.6 out of 10

Based on 246 frontline employees who took The Breakroom Quiz

139th of 151 rated financial services

Job description

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

  • Bonus Incentives

  • Paid Certifications

  • Tuition Reimbursement

  • Comprehensive Benefits

  • Career Advancement

  • This position pays between $17.00 - $18.15/hr based on experience

*This position is on-site and candidates must be able to work on-site at Fairfield Medical Center, Lancaster, OH

The Opportunity:

The Patient Access Associate Specialist plays a critical role in ensuring a seamless and positive patient experience by accurately managing patient registration and access processes within the healthcare revenue cycle. This role ensures data integrity, regulatory compliance, and a positive patient experience while directly influencing revenue cycle KPIs such as registration accuracy, point-of-service collections, and first-pass claim rates. Serves as the first point of contact for patients onsite in healthcare facilities and are essential in supporting clinical and financial operations for financial health through accurate data entry, auditing, and communication.

Job Responsibilities:

  • Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey.

  • Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable.

  • They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion.

  • Patient Access staff will be held accountable for point of service goals as assigned.

  • Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.

  • Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.

  • The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness’s name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.

  • Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.

  • Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.

Experience We Love:

  • 1+ years of customer service experience

  • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Minimum Education:

  • High School Diploma/GED Required

Certifications:

  • CRCR Required within 6 months of hire (Company Paid)

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