On Call Merchant Analyst Jobs Near Me

At Bath & Body Works, we believe everybody deserves to feel good. When you join us, you're part of more than an iconic fragrance and personal care brand — you become part of Gingham Nation, where people are at the center of everything we do.

We believe great associate experiences create great consumer experiences. When our associates feel supported, inspired and empowered, consumers feel it. Whether you're starting your career or building your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every day.

We are seeking a customer-focused, analytical Product Analyst to support the evolution of Bath & Body Works' digital Purchase Experience across web and mobile. This role will help shape the experiences customers rely on to confidently complete their shopping journey—from cart and checkout to customer account experiences and post-purchase capabilities. By partnering across Product, Engineering, UX, Analytics, and business teams, the Product Analyst will play an important role in delivering intuitive, reliable, and high-performing digital experiences that drive customer satisfaction and business growth.
 

The Product Analyst will support all phases of the product lifecycle, from discovery and requirements through development, testing, launch, and ongoing optimization. This role is responsible for translating customer and business needs into actionable product requirements, identifying opportunities to reduce friction, validating solutions through testing and analysis, and ensuring new capabilities are delivered with quality and operational excellence. Success in this role requires close collaboration with cross-functional partners to balance customer needs, technical considerations, and business objectives.
 

 •    Handle product lifecycle for assigned products with the direction of the Product Owner while also partnering with Product Owner to determine key product features that achieve business objects and handling 3rd party solutions to build and maximize product capabilities and act as proxy when the Product Owner is unavailable
•    Capture and write user stories and acceptance criteria based on partner needs
•    Maintain industry knowledge and insight to advise product roadmap
•    Identify dependencies and impacts to other areas of the product when working through requirements
•    Coordinates and performs UAT with a focus on customer experience 
•    Create materials and train internal customers on new features
•    Complete AB tests and analyze findings
•    Set-up data for lower-level environments in support of Development Team
•    Point of contact for Development Team when requirement questions arise
•    Analyze support issues to identify trends and improvement opportunities
•    Ensure platform stability and operational integrity via participation in team-based on-call rotations and defect triage
 

 •    2-4 years Product Management, Product Analyst, Business Analyst, or similar role experience and 3+ years of digital experience
•    Waterfall or Agile SDLC, Jira and/or Confluence experience
•    Strong technical understanding, ability to translate to non-technical partners with experience partnering with and managing 3rd party vendors
•    Organized with strong attention to detail
•    Enterprise e-commerce platform and AB testing and Analytics platform experience
•    Experience in fast-paced retail and/or e-commerce environment
•    High curiosity, problem-solving, and learning orientation
 

Education
•    Bachelor's degree in business, or related field
 

• Drives Results
• Action Oriented
• Collaborates
• Decision Making
• Nimble Learning

Feeling good starts with you. We invest in benefits that support your well-being, growth and future, helping you thrive as a creator of feel good — every day. Benefits for eligible associates include:

• Robust medical, dental, vision and pharmacy coverage. Plus, access to our onsite wellness center and pharmacy located at the Columbus, OH home office.
• No-cost mental health and well-being support through our Employee Assistance Program (EAP).
• 401(k) with company match and Associate Stock Purchase Program with discount.
• Opportunity for paid time off, paid parental leave and access to family building benefits.
• Home, auto and pet insurance and a company-provided Care.com subscription.
• Tuition reimbursement and scholarship opportunities for post-secondary education.
• Enjoy complimentary products and a 40% merchandise discount so you can experience and share the brand you love.
• Visit bbwbenefits.com for more details.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.

We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Washington Fair Chance Act Guide

We are an equal opportunity employer. We do not make employment decisions based on an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.

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